Resolved
Paul W Bjm

Resolved: Can't access account

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Facebook - Can't access account
Someone reported I was diseased and my account has been switched to memorializational mode and I cannot access it. My name is Paul Weissend my number is (989) 424-**** my email is pauliewallie82@***.com. Please contact me!!!
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Preferred solution: Access to my accounts.

Diane O Yto

Customer service

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They make it practically impossible to interact with a human, even when in a critical situation. I need to address fraudulent activity that occurred in my daughters accounts. In one day someone or bot was able to shut down her account using sexually explicit pics. She had no one to assist. Now I would like to discuss what happened and I have to sign a terms of we will screw you over if we want service. Why are they so afraid to interact?
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Pros:
  • I used to think it was a way memories and family could be shared
Cons:
  • Invisible bots and people can destroy and shut down a page

Preferred solution: A chance to discuss my daughter’s shut down account.

User's recommendation: You will receive no support or protection from Facebook. Use at your own risk.

Kellee52

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can not even get into FB Been hacked and my ID is comprised

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I tried to get them to take my account down since I've been compromised and they said I had to go through this whole process. 3 hours later and nothing resolved. Please to down the Fb page of Jackie Glann
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Pros:
  • Keeping in touch with family
Cons:
  • Hackers

Preferred solution: My Facebook page taken down been compromised

User's recommendation: Keep close eye on your account change password regularly

Resolved
Judy S Rip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My Facebook contacts were wiped out.

Updated by user Feb 11, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 12, 2024
I bought a new phone and something happened when they transferred my data, and my Facebook data and my messages data got lost. I tried contacting Facebook and they were of no help, plus they wanted to charge me 300.00 to try and fix it. I went to the Apple Store and they said they couldnt help me. I am tired of getting the run around
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Preferred solution: My Facebook account back

Stephen M Iiy

To recover my Facebook account

To recover my Facebook account
My account was hacked . email n phone number change and by that I can't be able to use it please help.
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Preferred solution: To recover my Facebook account

User's recommendation: U should not use someone mobile phone to login ni Facebook

April W Ats

Somebody hacked my Facebook Name

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The person hacked my Facebook with Willie Smith My name is April Nicole williams he hacked my Facebook can you help me fix the situation? My email is April W 82@***.com. This is how I sign into my Facebook and I cant get in. I do not see my picture on my profile.
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Preferred solution: No

Jean M Hur

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Verified Reviewer

I have been hacked

Facebook - I have been hacked
My account was hacked and they are using my account!!! It needs to be deleted because I have a new account please delete my old account Jean MacDonald
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Preferred solution: My old account deleted please

User's recommendation: My photo is my new Facebook account ok

Cintia B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wipperfürth, North Rhine-Westphalia

Someone hacked my accaunt

Facebook - Someone hacked my accaunt
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Someone hacked my account and thats make me very upset because I have a lots of private picture in there ! Please help Me as soon as possible its very important for me I did not sleep good I have always stress Because who hacked it he said too me that the game just started now and he want too make me scared Sad i would be very happy if you guys help Me too get back my account or just remove that Facebook from social Media because its very annoying! Thank you so much for your guys work and I hope yall will help me have a nice day!
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User's recommendation: I hope in the future it will not be so easy too *** somoene account and not playing whit people lives

OUSSAMA M Gmh

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone has taken my facebook account and change email and phone number and then disable the my account

Hello dear , my name is Oussama Messaada, i am from Morocco , i'm 34 years old , i am working as a policeman since 12 years ago, yesterday someone has stole my facebook account wich was linked by the email ( peaceful_89@***.fr ) and the phone number was ( +212669****89 ) , but after hacking my account i have received emails on my outlook box telling me that someone is reseting my password , and second someone adding a new email and deleting mine wich is (mcmanistaisha1438@***.com) so that i cannot recover it , and finally he disable my account definetively , i have a lot of screenshoots that i could prouve that's it was my account , i really need your help , i wish you take that subjet seriousely cause i am a policeman and i have a private information on my account i can upload to you my ID card , my passport , my card of profession ( police ) what ever you recommend me i can do just to recover my account, i want to tells you that i did all your recommandations to recover my account on your sites , but unfortunately i can't because the hacker has changed my email loggin wich was ( peaceful_89@***.fr ) and now he's using his email wich is (mcmanistaisha1438@***.com) , and he disable the account so that a cannot did any try to recover , and the time i do recovering my account thay tell me that they send a link to recover account into the sesond email mentionned above wich is not mine he's the hacker's email . Please really need help

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Preferred solution: Recover my facebook account wich is hacked and disabled

User's recommendation: Needs to recover my facebook account please

Mario Kekoa L

Someone used my card throughout facebook

My credit card thats on file has been illegally stolen and used over 3 times I have 3 different transactions that my card has been used
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Loss:
$1600

Preferred solution: Full refund

Rashanda Kkj

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Verified Reviewer
| map-marker Hackney, Hackney

Hi Facebook accounts and password is not

Hi Facebook account and password is working where log out it normally let's back in and problems with it
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Wil Gng

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Verified Reviewer
| map-marker Great Neck, New York

No help

They dont help me my page was hacked I need help getting my account back hiiidj I jdjdididjdudjjrjruririr
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User's recommendation: Pls help me

Lewis R Sbm

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Verified Reviewer

Some thing wrong

About Dating apps wrong Im a men looking for a woman but it gives me men I dont need man I like women so I like to have men off my dating app
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Pros:
  • I like

Preferred solution: Just like men off my dating app

User's recommendation: Help

michael m Uvu

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Verified Reviewer

Marketplace issue

Hi Facebook seem to have me blocked on marketplace. i ve e mailed them 6 times no response? The issue i think is i had an add up that was commercial service. I am subscribing to there meta commercial payments at present. And my facebook acc is still active. Regards Michael Regards Michael
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Pros:
  • Good advertising platform
Cons:
  • Very bad service and telephone service

Preferred solution: un blocked market place

Chelsea F Ilw

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Verified Reviewer

Hacked account

Been 3 weeks now, all hacking reports I've made, and other people have made have been denied even though this hacker has taken money from other people and tried to sell fake tickets and is asking people for money since I'm apparently in the hospital. (I'm not). Facebook will not give me access to this account. And now this hacker may have gotten into my finances and is trying to buy bitcoin with my money. Facebook is not helping or doing anything about it. I still can't get into my hacked account, and I'm facing identity theft. FACEBOOK IS NOT SECURE OR SAFE!!!
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Cons:
  • Not secure easily hacked
  • Not able to contact them for any for any assistance at all

Preferred solution: My account back!!

User's recommendation: Delete your Facebook

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