New Reviewer

My Girlfriend forgot her password and cannot reset it because she got a new number

My girlfriend, Jennifer Rubio signed out Facebook and she doesnt remember her password and she cant reset it because she got a new phone number and disconnected the other one and that was the only phone number that can help her reset her password
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ID
#4068082 Review #4068082 is a subjective opinion of poster.
Location
Austin, Texas

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Verified Reviewer
New Reviewer

My son's account

My sons father has requested that my sons account be memorialized and I dont approve. I am the co administrator to my sons affairs. A signature by both has to be submitted for probate court. I do not authorize you guys to proceed with any actions he is trying to attempt.
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ID
#4068064 Review #4068064 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Locked out of Facebook

I called the Facebook customer service line and it said they didn't have anyone to take my call and to log onto the help line where no one is available either... I called multiple times and tried the help line multiple times as well and got a response once which was of no help whatsoever... I'm extremely upset and have yet to get ahold of someone that can actually help me...

User's recommendation: Hopefully others have a better chance of contacting someone from customer service who can actually help resolve their problems in a reasonable amount of time...

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ID
#4067914 Review #4067914 is a subjective opinion of poster.
Pros
  • Connected to people
Cons
  • Customer service
Preferred solution
Have my account unlocked

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New Reviewer

Never received payout for item sold

Facebook - Never received payout for item sold
I have tried to call and email Facebook multiple times. I never received pay out an item that I sold through marketplace. And when I emailed them they said they will email me back in regards to the issue. I no longer have access to the email that I used to open my...
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ID
#4067834 Review #4067834 is a subjective opinion of poster.
Cons
  • Customer support did not contact me
Preferred solution
I am the seller I never received payment! Been well over a month

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Verified Reviewer
New Reviewer

My qccount was taken over email changed soni cant reset mynpassowrd

No help to get my profile back that has been hacked and my email has been changed all they say is visit the help center which is no help for this they are asking my friends for money
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ID
#4067831 Review #4067831 is a subjective opinion of poster.
Cons
  • Zero support when account is hacked
Preferred solution
Help to get my account back

Issue with seller in Marketplace and FB.

I was trying to get a refund from the seller. FB system would not allow me to return the item for a refund nor make a claim. After a week the seller agreed for me to return the item. He has not sent out a shipping label. That was 2 days ago. I just want a refund.

User's recommendation: Please identify the country in which items are being purchased from.

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ID
#4067822 Review #4067822 is a subjective opinion of poster.
Location
West Palm Beach, Florida

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Verified Reviewer
New Reviewer

My Facebook is blocked help