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New Reviewer

Account locked

Facebook - Account locked
Cant login because account locked. Help me. I need to use Facebook for my business and work. Please solve the problem
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ID
#3858852 Review #3858852 is a subjective opinion of poster.
Location
Seremban, Negri Sembilan
Preferred solution
Account locked

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Verified Reviewer
New Reviewer

Hacked account

My music profile Kinzie Rose was hacked and I continued to contact Facebook and received no assistance at all. The hackers had changed the email so every time I asked for a code they received notice and used the code before I could. I lost all my music and memories of my brother who passed away. I have had that account since I was 13 years old. I lost huge music opportunities and messages.

User's recommendation: Don't trust Facebook or Twitter.

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ID
#3858732 Review #3858732 is a subjective opinion of poster.
Preferred solution
My original account back

To find out about my case

I still have not gotten into my Facebook account still waiting for help but I don't want to get ripped off anymore I want Facebook to contact me asap
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ID
#3858610 Review #3858610 is a subjective opinion of poster.
Location
Denver, North Carolina

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New Reviewer

My account was hacked and got blocked

My account got hacked and i got blocked out. I was forced to open a new account and then that account was under review for not following the rules then locked out. I have had a Facebook account for over 20 years never had a problem and trying to get the problem fixed isn't made easy by the company. I have lost photos that are only on the account and unable to get. Very disappointed
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ID
#3858487 Review #3858487 is a subjective opinion of poster.
Location
New York, New York

Logging inproblem

Had issues with the two factor authentication process because I got a new phone number and they kept sending the code to the old number although I had exited my number replacing the old with the new but I still wasn't able to get into my Facebook account on my laptop and couldn't find or get anyone to help me.

User's recommendation: Don't use the two factor authentication process or don't ever have to get a new phone number.

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ID
#3858476 Review #3858476 is a subjective opinion of poster.
Location
Magnolia, Texas

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Verified Reviewer
New Reviewer

$300 theft

Got a messenger message a friend (true friend) on FB sent me $300 and requested me to provide a debit card or PayPal to accept it. I suspected fraud and contacted my friend. She did not send me $300. So I reported this to FB. Then the fraudster sent an email saying the same. Then my friend checked her account and $300 has been taken from her debit account on 8/11. She wants her money back. FB is being impossible to reach a live person you can speak with by phone. This is unacceptable and very bad business.

User's recommendation: Don't have a debit card. We have no idea how her info was tap.

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ID
#3858343 Review #3858343 is a subjective opinion of poster.
Location
Mebane, North Carolina
Loss
$300
Preferred solution
Full refund
New Reviewer

Facebook has been hacked and deleted

Facebook has been hacked and deleted
Facebook has been hacked and deleted
Facebook has been hacked and deleted
Many Facebook having been hacked through many years and I am still not sure what and or how much has been done on my name and address as well as the who or multiple people are using the same name as me. Please contact me if you can at Daniel Coons cell phone number: 701212****

User's recommendation: Don't have much more than that.

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ID
#3858248 Review #3858248 is a subjective opinion of poster.
Location
Columbia, Connecticut
Pros
  • Free messenger and marketplace
  • Stay connected with my family my photos
Cons
  • Not being able to log in
  • Lack of support and training for employees
  • Scam advertisers
Loss
$1
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Locked.account

My account has been locked over a week it has deleted all my contacts that were linked to my personal contacts .. no answer no response, don't even know what they are doing about it and no way to even contact them other that a chat online rep.. but it says don't give the person personal info.. so I guess it will never be fixed
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ID
#3858087 Review #3858087 is a subjective opinion of poster.
Location
Pocatello, Idaho

Dissed by Facebook to no reply or have a way to contacting Facebook been ignored and disabled my account and not talk to me to find out more tell me why it was disabled.

All I know is my account was disabled on the 4th 7 2022 and with no say or warning nothing at 8pm Syd time later after my account disabled I get ads from meta on ads I didn't place or do at all. I tried getting hold of Facebook anyway possible for Facebook to see that I'm calling out for help and I get ignored every where no way to email call or file a report or nothing. The review thing I did and they helped me jack all there and ik I didn't brake Facebook rules or code so I'll like know where he'll they get idea I did.

User's recommendation: I would like Facebook to have a two way to get in contact from both ends to reach then they got I would also like that they don't just disabled a account when they god dam please remove what ever bathing them but ask the person post it and tell them 1st and if Facebook wrong on that they can go ok but disabled or removed the rights of to use there account is taking a person life way you no right to do that. As one lot are victims of a hacker or miss read on a post you need fix that mistakes you done. These are what I'll like see from Facebook.

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ID
#3858061 Review #3858061 is a subjective opinion of poster.
Location
Sans Souci, New South Wales
Cons
  • No technical support what so ever
  • Almost non-existent customer support
New Reviewer

I want to recover my account which i woke up this morning and found out that it has been locked

Facebook - I want to recover my account which i woke up this morning and found out that it has been locked
I lost the e-mail which I used to create my account my account name is Eze OKOYE I have a page on it King Capital I opened my Facebook on 8 August what I saw is EZE your account has been locked we saw unusual activity on your account this means that someone else has used your account. I was told to go through some process to recover my account but at a step I need to confirm my e-mail but I have lost the particular e mail I used on the account

User's recommendation: Try to keep the e-mail you used on your account.

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ID
#3857743 Review #3857743 is a subjective opinion of poster.
Location
Oujda, Oriental
Cons
  • When my most loved profile and page were locked

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New Reviewer

I was locked out a month ago

They said it was to protect my account , yet I am still locked, it has been a month , people think I died. I served 22 years on active duty and after 5 years of recovery i was using facebook to distract my mind. to this day I have not received a reply and my account is locked. I will take legal action.
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ID
#3857701 Review #3857701 is a subjective opinion of poster.

*** my account and misuse photos

Facebook - *** my account and misuse photos
Dear sir/ ma'am. Before i was in relationship but few month we are not together. He always toucher me and he post my photos without my permission . My account is imuses in few month . He always sms in messanger my friend with out any reason. I want to delete this id, please help me

User's recommendation: Missuse my account.

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ID
#3857652 Review #3857652 is a subjective opinion of poster.
Location
Kathmandu, Bagmati Province

Password forgot

Was absolutely no help at all and didn't even point me in the right direction. I'll now loose all my contacts, family's pictures, phone numbers absolutely everything you need to have a working social media

User's recommendation: Nope.

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ID
#3857640 Review #3857640 is a subjective opinion of poster.
Location
Carson City, Nevada

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Verified Reviewer
New Reviewer

Need to know...How can I get codes sent to new phone number??

All help info says "a code will be sent to your number listed. The numbers are OLD!! I NEED TO ENTER NEW PHONE NUMBER to get codes sent!!

User's recommendation: Realize you get NO support!! THEY have all my info, BUT.

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ID
#3857074 Review #3857074 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Pros
  • I want to change my password
Cons
  • Can not be reached for problem resolution
New Reviewer

My account has been taken over

My Facebook account was taken over by someone else that made up an email address using my name. I cannot change the email or the password for my account. I cannot find a solution for the problem and I cannot delete the Facebook account. I even tried to create another account, and Facebook wouldn't let me. I have no idea what to do.
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ID
#3857018 Review #3857018 is a subjective opinion of poster.
Location
Kent, Washington
Preferred solution
Let the company propose a solution