Facebook
Reviews and Complaints
.*** Idea
- Stealing my information
My Fb account is not login
User's recommendation: Disable my two steps verification settings
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cant get my bank account updated so that i can recieve my payments from the market place
Preferred solution: Let the company propose a solution
User's recommendation: Dont know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot remove old phone number
- To get help
Preferred solution: Fix the settings so I can remove my old phone number I have a new number that I had it confirmed that's the weird part it confirmed my new number when I add it but it won't remove it after I put my password in so they can do that.
My Facebook has been hacked
- Interacting
- Not easy to have access to immediate problems
Preferred solution: Facebook back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked instagram account
Preferred solution: Let the company propose a solution
User's recommendation: facebook and instagram really needs a live chat for customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account has been hacked
- Cannot login to account and help options do not work
Preferred solution: My account back
Password issue not resolces
- There are 0 good things about their customer support
- Customer service or lack of
- Help center is garbage to help people resolved their issues
- No support
User's recommendation: Reset your password monthly so you avoid being hacked into and forced to no longer use the app/website.
Issues with advertising
Preferred solution: The opportunity to place my ads like everyone else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFacebook account locked 22/04/2021
- Easy going
- Keep in touch with family n friends
- Help support is not helpful
- No customer service help
Preferred solution: Let the company propose a solution
Someone hacked my account and I can't get in
Preferred solution: Deliver product or service ordered
Issue is still not fixed.
User's recommendation: Close all apps even when they say it's secure.
Complaint
User's recommendation: Facebook are a law onto themselves. They have no feelings or idea of what Disabled and/or us the elderly are about. They only see what they want to see, you break their rules they are all over you, but when you want help they avoid you. I suggest advertising on other platforms, avoid using terminology that invites being blocked.
I'm unable to login my account
User's recommendation: Keep your account protected
I can't log into my account and I need to speak to somebody
- Staying in touch with friends
- Staying in contact with friends and family
- Ineffective security measures
- Zero customer service
Preferred solution: Back into my account
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