Jinny Cbn

.*** Idea

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Hello sir Mera account *** Ho Gaya hai kisi ne Mera *** kar liya sar Mera account aap thoda sa mujhe ek phone kar kar mere se sari detail le le mera account jaldi se chala dalen sar meri Facebook ki id thi per vah kisne hai khali kyunki mujhe Gmail bhi nahin pata tha isliye aap ko ek phone kar kar meri ID jaldi se meri ID jaldi se chala dalen
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Pros:
  • Stealing my information
Anonymous
map-marker Allahabad, Uttar Pradesh

My Fb account is not login

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Hi I have tried to login my account many times but it is not possible due to not getting the login code. And also did all the process made by FB but not as I tell you, I just lost my phone in which my account was login, my account two steps verification Now I can't login to my new device or new mobile phone because of it So please do help me to reopen me as soon as possible, I hope so much from you and. Thanking you sir
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User's recommendation: Disable my two steps verification settings

Jill J Dbl

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Verified Reviewer

I cant get my bank account updated so that i can recieve my payments from the market place

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I sold two items and now it says that I need to update my banking information but when I go to do that it will not let me so then I cannot get my payments
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Loss:
$32

Preferred solution: Let the company propose a solution

User's recommendation: Dont know

Corey M Mhw

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Verified Reviewer

Cannot remove old phone number

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After I select remove then after putting my password in I get information of an error. I did give it a try by going on YouTube to see if there is a loop Problem by go on to another route of how to get rid of your old number you put your new number people left comments informing the person they cannot remove their own old phone number on their profile after putting in the password. It pops up error which is what happens to me which is what happens to me
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Cons:
  • To get help

Preferred solution: Fix the settings so I can remove my old phone number I have a new number that I had it confirmed that's the weird part it confirmed my new number when I add it but it won't remove it after I put my password in so they can do that.

James E Ucv

My Facebook has been hacked

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I need to talk with someone who can assist with a bunch of questions and can save my account? Please help me!!
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Pros:
  • Interacting
Cons:
  • Not easy to have access to immediate problems

Preferred solution: Facebook back

Genuine O

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Verified Reviewer

Locked instagram account

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Facebook - Locked instagram account
i have been desperately trying to log into my instagram account @tntpackages but has been locked as instagram said there has been some suspicious activities going on. but to get back the account i have to verify through email. However, i have forgotten the email i used and the password for it too. wrong email linked to account and no phone number tied to the account and there is no way for me to get back in. hence please try to fix this as soon as possible as i have a business there and will not want to be held responsible if there are any losses due to instagrams lack of support.
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Loss:
$86

Preferred solution: Let the company propose a solution

User's recommendation: facebook and instagram really needs a live chat for customers

Amet e

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Verified Reviewer

My account has been hacked

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I got an email saying the new pass code, which I said it wasn't me. But now I can't get on my account.
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Cons:
  • Cannot login to account and help options do not work

Preferred solution: My account back

Anonymous

Password issue not resolces

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I got my account hacked into and had tried contacting FB or FB customer service about resetting my password due to issues with the websites. I got to the point where I would create a new password and it would tell me there was an error. After contacting this help aid, I did not get any further help and my account continued to be compromised. I talked to soemone I was friends with on FB and they said the individual who hacked into my account removed all my friends from my friends list. Due to not receiving any help in trying to get back into my account, I decided to delete the app and no longer use Facebook any longer. The customer service is terrible and they dont listen to their users and helping in situations
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Pros:
  • There are 0 good things about their customer support
Cons:
  • Customer service or lack of
  • Help center is garbage to help people resolved their issues
  • No support

User's recommendation: Reset your password monthly so you avoid being hacked into and forced to no longer use the app/website.

Addelina L

Issues with advertising

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My ads are not being approved. I received messages from Facebook stating the ads are denied for reasons that make no sense. I also recently read that my ads could be getting denied because of posts I've shared from my personal page have supposedly violated community standards. This is my business page and I need to find out how i can advertise. I am missing money and my opportunity to support myself and my family. I do not understand the reasons my ads are being denied and feel that I should be given the same opportunities as other businesses.
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Preferred solution: The opportunity to place my ads like everyone else.

San Juanita F

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Verified Reviewer

Facebook account locked 22/04/2021

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Original review Jul 18, 2021
My phone is an Android Galaxy S20. Facebook locked it because Chrome Android Davis Ca. Is not mine.
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Pros:
  • Easy going
  • Keep in touch with family n friends
Cons:
  • Help support is not helpful
  • No customer service help

Preferred solution: Let the company propose a solution

Giovanni B Tuz

Someone hacked my account and I can't get in

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Ive been logged out of my Facebook for months now and Im an artist I need my Facebook to promote my music and also put music out threw my SoundCloud which is connected to my Facebook they changed my password and changed my email I just want my account back so I can further my career Ive tried everything to get my account back but nothing works
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bowie, Maryland

Issue is still not fixed.

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My Facebook page was hacked. Everything I attempted to log in the hacker had attached their email address and altered my phone number for verification. I then submitted my ID and was provided a link, but again my secondary email did not negate the hackers email, and therefore any code given was also given to the person that hacked my account. I received an email stating that this problem would take some time.
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User's recommendation: Close all apps even when they say it's secure.

Anonymous
map-marker Shrewsbury, England

Complaint

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Ref your Community Standards rule under Health. Why are you not allowing people to post or sell Mobility scooters, wheelchairs or walking frames etc please? It's not good enough for you to just state Committee miry standards, there must be and has to be a specific reason because your being disrespectful of disabled and the elderly etc.
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User's recommendation: Facebook are a law onto themselves. They have no feelings or idea of what Disabled and/or us the elderly are about. They only see what they want to see, you break their rules they are all over you, but when you want help they avoid you. I suggest advertising on other platforms, avoid using terminology that invites being blocked.

Anonymous
map-marker Pune, Maharashtra

I'm unable to login my account

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Facebook - I'm unable to login my account
Since 10 July 2021 I am unable to log in my Facebook account as it shows my account has been hacked, then it was asking for my id proof to log in back to facebook, I had submitted my id proof and and after I received mail with link to reset my password, after resetting password same issue persist, again it shows to submit id proof.
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User's recommendation: Keep your account protected

Jason L Ufn

I can't log into my account and I need to speak to somebody

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Original review Jul 17, 2021
I somehow got logged out of my Facebook, when I try to log back in it tells me I need to go get a code generated on an authentication app I dont know what authentication app it is that I need or how to access it. I just need somebody to help me reset my password and help me log back in.
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Pros:
  • Staying in touch with friends
  • Staying in contact with friends and family
Cons:
  • Ineffective security measures
  • Zero customer service

Preferred solution: Back into my account

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