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New Reviewer

Lack of help

After my husband psssed away I decided I needed a little Break from social media so i temporary deactivated my page just recently I decided it would be nice to socialize with my friends a bit (lately Ive been a hermit so I opened up my page and immediately I needed to...
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ID
#3838027 Review #3838027 is a subjective opinion of poster.
Pros
  • Memories of famiky
Cons
  • Customer support and service is horrible
  • Someone hacking it
  • Hacked easily

Claim issues

You guys punish us with no reasons. I could punish you Meta because you apologized to crime. Why fb allows some people advertised to Shakira. Spain Court of law decided that she is a felon. It's a criminal that no pay her duties to the society What the heck is that?? Or the money blind you and the *** nums .k
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ID
#3837909 Review #3837909 is a subjective opinion of poster.
Location
Edmonton, Alberta

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New Reviewer

Cannot get the two-factor authentication to process so I am left with no face book.

I go through the procedure as told but the system stopped trying to send me a code, so I am done. I waited but no luck.Get direct access to a representative.

User's recommendation: Get help from a rep.

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ID
#3837866 Review #3837866 is a subjective opinion of poster.
Location
Lakeland, Florida
New Reviewer

I want to share and post but I am being denied that

FB is limiting what I can comment or share.None of my posts are political Or harmful. How long am I being subjected to this?
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ID
#3837840 Review #3837840 is a subjective opinion of poster.
Location
Edmonton, Alberta

My account is hacked and they changed my email and phone number

I still dont have my account back and getting no where and very frustrated. This is the third time in 4 months and I need my account back asap. Can someone please help me
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ID
#3837765 Review #3837765 is a subjective opinion of poster.
Location
Hamtramck, Michigan
New Reviewer

My Facebook was hacked and did somebody changed my password and I can't get into it

My Facebook was hacked by somebody on here they changed my password I can no longer get on my Facebook page now because I don't know the password no more and I need to reset so if y'all could please help me with this issue I will greatly appreciate it because I have pictures on there that I can never get back
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ID
#3837743 Review #3837743 is a subjective opinion of poster.
Location
Swannanoa, North Carolina
Pros
  • Keep up with friends

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New Reviewer

Resolved: I recently changed my email

Update by user Sep 08, 2022

Company fixed the issue and I have been provided with apology.

Original review posted by user Aug 09, 2022
Well because i was hacked i changed my email address . and password . i had to start all over . it was a pain. So I had to prove it was me. My point is i was able to change my email address and password after what I had to go through. My idea for anyone i would be more care full who you choose as friends . and write down your password make it something easy for u to remember. For instance maybe the last 4 numbers of your birthday and a nickname

User's recommendation: Be care full who u consider friends.

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Resolved
ID
#3837739 Review #3837739 is a subjective opinion of poster.
Location
Leander, Texas
Preferred solution
Apology
New Reviewer

Accounthacked

Ihadmy profile name as lexysmail12@***.com and my #209566**** I can not get into my fb or my email because Goodlettsville just like fb and Instagram will not take any calls to help customers? I really need to get intgere my accounts were compromisedgoodluck
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ID
#3837691 Review #3837691 is a subjective opinion of poster.
Location
Modesto, California
Pros
  • Helping to keep everyone connected
Cons
  • Customer service is real bad no real person
  • No real help
Preferred solution
To get I to my lexysmail12@gmail.com account

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Verified Reviewer
New Reviewer

Someone hacked my account overnight

Facebook - Someone hacked my account overnight
Facebook - Someone hacked my account overnight
Hello Sir/Madam Someone hacked my Facebook account, and I can't get access to it even I have tried many times. The hacked got the bank account information that I used to promote some of my videos and he tries to steal money from it. I need to get back my account Waiting for you positive response Thank you in advance

User's recommendation: Please help.

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ID
#3837686 Review #3837686 is a subjective opinion of poster.
Location
Agadir, Souss-Massa
Pros
  • Great shoppijg
Cons
  • People stealing your information or hacking your account
Preferred solution
I would like to get my hacked account back

Logging inproblem

got a new phone number so i tried to put it in my profile and took the old number out and it keeps trying to send a verification code to the old number, tried calling them and it was just pointless. so I'm going to try to get online with someone and see what i can do. I am in facebook on my phone and tablet but i cannot get into it on my laptop and it has been almost a week with no help or relief. Oh well, it is what it is i guess.

User's recommendation: just forget it if you get locked out because you tried too many times to get in.

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ID
#3837559 Review #3837559 is a subjective opinion of poster.
Location
Magnolia, Texas
New Reviewer

Haven't heaven problems with my Facebook

About changing my account from one phone to another I change 843-429-**** to my new phone 843-429-**** I need the count from the 429-**** to go to the phone 843-429 ****
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ID
#3837508 Review #3837508 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina

I need to delete and old account I can't log into anymore it was hacked

Someone hacked into my old account, and is posting inappropriate things. Through messenger, and on my story. I really need the account deleted. But I cant log into it. And wojld really really like to be able to delete the old account. Please any help would be greatly appreciated.
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ID
#3837506 Review #3837506 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
New Reviewer

Can’t get a hold of anyone to help me get back into my Facebook I was hacked and I did everything you said and I still cannot get back into it

Can’t get a hold of anyone to help me get back into my Facebook I was hacked and I did everything you said and I still cannot get back into it
Somebody has my information and I was hacked I dont know who why cant physically get back into my Facebook at all.

User's recommendation: Somebody has my information and I was hacked I don’t know who why can’t physically get back into my Facebook at all.

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ID
#3837471 Review #3837471 is a subjective opinion of poster.
Location
Independence, Missouri
Pros
  • Wont help you
Cons
  • Getting hacked
  • Suspensions
Preferred solution
To get back in to Facebook because I was hacked

My account has been hacked

Facebook - My account has been hacked
My account has been hacked I got a phone number to call Facebook to talk to them and I can't even get through the number just keeps hanging up on me so my problem wasn't resolved I still have someone who used my phone number to create a new account and it's continuing to use it and I cannot shut them down Attach below is a photo of the fake account Using my phone number which is 514894**** my account is Ian McBride
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ID
#3837431 Review #3837431 is a subjective opinion of poster.
Location
Joliette, Quebec

Someone accessed my account

I couldn't get ahold of anybody. I switched my password but they are still logged in on there computer and they read my messages
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ID
#3837391 Review #3837391 is a subjective opinion of poster.
Location
West Palm Beach, Florida