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Verified Reviewer
New Reviewer

Locked account but recovery phone number is not active

Yeah my issue still hasn't been resolved with Facebook there's no way to really get a hold of anybody in person that I can find and in my opinion they have the worst *** customer service ever they suck!

User's recommendation: Yeah just don't ever tell them that you think you're kind of hacked cuz I lock you out and then they won't tell you how to fix it.

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ID
#3821215 Review #3821215 is a subjective opinion of poster.
Product
Facebook Profile
Pros
  • You tell me
Cons
  • No privacy and protection of the account
  • Ruins relationships
  • Bad customer service follow-up and follow through
Preferred solution
I'd like my account unlocked post haste

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Verified Reviewer
New Reviewer

Locked account

I'm locked out of my account because someone hacked it. I've tried everything you've told me to do to resolve the problem, but I can't get the codes because they're never sent or the won't work. I've sent pictures of my ID and educational transcripts, but you denied...
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1 comment
#2244195

Facebook did contact me and I did get back into my account. I had to jump through a lot of hoops though.

ID
#3821176 Review #3821176 is a subjective opinion of poster.
Pros
  • Contact family and old schoolmates
  • Good place to buy and sell products
  • More friends
Cons
  • Nobody to actually speak to
  • Impossible to recover accounts
  • Poor to no response to the concerns of users
Loss
$1645
Preferred solution
Account unlocked and restored.
New Reviewer

Question

They are corrupt obviously. There is no way to actually speak with customer service, and they censor anything not promoting the new woke agenda.

User's recommendation: Facebook is poisonous.

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ID
#3821141 Review #3821141 is a subjective opinion of poster.
Location
Livonia, Michigan

Account hacked

Account was not recovered created new. Facebook wanted my bank information which I am not will to give. Seem like spam to take money out account. I was hung up on after asking to speak to supervisor. I was not helped at all.

User's recommendation: Facebook didnt not help.

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ID
#3820930 Review #3820930 is a subjective opinion of poster.
Pros
  • Connect with people
Cons
  • Account hacked
  • Is that sometimes your page gets hacked

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Verified Reviewer
New Reviewer

My phone was hacked

My account was closed and Im not hacker why was it closed my account why cant I talk to someone live
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ID
#3820829 Review #3820829 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
My account the way it was before yesterday it was hacked

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Verified Reviewer
New Reviewer

Got hacked

Someone is using my old page and posing stuffs on it which my family thought it was my doing but it is not me.
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ID
#3820801 Review #3820801 is a subjective opinion of poster.
Location
San Francisco, California

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Verified Reviewer
New Reviewer

Facebook my disable

Facebook my disable
Facebook my disable
So Someone From This Account Is Promoting Grant Money To Trick People Into Going To Bitcoin And Investing $390 -400 And Writing Out A Check Stating It Will Be Delivered By 6:00 Pm This Person Hacked My Account And Logged Me Out Completely But I Can Verify My Identify And My Current Status On Facebook I Can Also Identify Facebook Friends I Would Like If You Can Help Me Access My Account
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ID
#3820693 Review #3820693 is a subjective opinion of poster.
Location
Apopka, Florida
Pros
  • Online sales
Cons
  • Personal information risk
Loss
$400
Preferred solution
My Facebook Account Back Where I Can Add My Number And My Email Address

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Verified Reviewer
New Reviewer

No answer on phone

Tried to get help with disabled account. No one to answer the phone. Account was disabled without notice or warning.
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ID
#3820633 Review #3820633 is a subjective opinion of poster.
Location
Wilmington, North Carolina

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Verified Reviewer
New Reviewer

Locked out of FB by FB Protect

As I said in my first review, Ive been forced to add FB Protect to my account and am locked out until its accomplished. Yet fb has disabled my ability to access the Settings so nothing has been accomplished. Everything in the Help Center involves using the settings. 20 REPORT A PROBLEM, asking for help, ignored. How will this be resolved? None of the methods of installing this has worked. This should be MY CHOICE. I have NEVER been hacked before. I never take online quizzes. This is an unjust predicament.

User's recommendation: Get out while you can.

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ID
#3820511 Review #3820511 is a subjective opinion of poster.
Pros
  • Photo and memories
  • Good to talk with frnz
  • Great place to make new friend
Cons
  • Infinite verification loops
  • No real help department related to anything
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Scammers and false advertising on Facebook

Scammers and false advertising on Facebook
Scammers and false advertising on Facebook
Scammers and false advertising on Facebook
Individual posed as someone I know. Persuaded me to invest in Bitcoin I would receive a payment I never received a payment and by then I realized this was a scam I asked for my money back and then I was told to do what I have to do. This person is on Facebook posing as a person friend. Making fake pages. Please help me get my money back and STOP THIS PERPETRATOR

User's recommendation: Make sure you know who you are dealing with.

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ID
#3820493 Review #3820493 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Facebook account Hacked in Jan 2022 Reported this an no help noticed today on old Facebook account The picture of a guy I don’t know who he is.I’m unable to get back into my old account

Someone hacked my Facebook account in Jan 2022 reported several times but no help today 8/4/22 they changed the profile pic of some guys face.Im unable to recover account I have a different phone # and a different Email
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ID
#3820492 Review #3820492 is a subjective opinion of poster.
Location
Jersey City, New Jersey
New Reviewer

Hacked account

Someone hacked my old account and using everything and posting everything. Everyone thinks it is mean and it is not. I would like it to be removed and deleted
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ID
#3820396 Review #3820396 is a subjective opinion of poster.
Location
Abbeville, Louisiana
Pros
  • Please recover my account
Cons
  • Violation of my rights 1st amendment i made no threats
Preferred solution
My old Facebook profile deleted

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Verified Reviewer
Junior Reviewer

My facebook id not opening

My facebook id not opening
My facebook id not opening
I get started my mobile and than I am trying to login my ID but it's not login I have Gmail number same on ID but it seems the problem in the picture

User's recommendation: Thanks.

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ID
#3820379 Review #3820379 is a subjective opinion of poster.
Location
Gunzenhausen, Bayern
New Reviewer

They didnt answer

My old account dosent have a email to it and my old phone with the number connected to it got stolen and i need the account really badly for a game
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ID
#3820342 Review #3820342 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
I need my account back

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Verified Reviewer
New Reviewer

Locked out due to ***

Facebook - Locked out due to ***
Facebook - Locked out due to ***
Facebook - Locked out due to ***
Facebook - Locked out due to ***
Update by user Aug 03, 2022

A week of being locked out. 7/28/22

Original review posted by user Aug 03, 2022
Facebook decided I have too many friends (retired HS teacher) so I got locked out BY THEM until I install FB Protect. I had never even heard of this. Meanwhile the help and privacy settings in my account are disabled, so their...
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ID
#3820299 Review #3820299 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Holding my pictures
  • Connecting with old friends and making new ones
Cons
  • Cant get ahold of anyone to help me
  • Lost my acct
  • Facebook wont unlock your account after you send credentials
Preferred solution
Let the company propose a solution