Anonymous
map-marker Kissimmee, Florida

Account suspended

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I have been trying to find out why my account was suspended when it was hacked and my Amex card numbers were stolen and used. Why am I getting crucified for doing nothing wrong. I have a business that was attached to my account.
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Anonymous
map-marker Watertown, Massachusetts

Fraud scam ad

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FB is running scam ads that are supposed to be from celebrities like Tricia Yearwood, selling complete sets of Le Creuset cookware for covering the cost of shipping -$9.95. It's a scam, just a fishing operation to get credit card numbers. I've responded to several. FB didn't seem to want to hear it.
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Subhas M Obk

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Verified Reviewer
| map-marker Jeddah, Mecca Region

My parsonal fecbook account Disenbel

Facebook - My parsonal fecbook account Disenbel
Hi sir my parsonal fecbook account Disenbel please halp me sir my fecbook account Disenbel recovery thanku email sm978****@ gmail. Com my name subhas mandal
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Williams Ckv

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Verified Reviewer
| map-marker San Antonio, Texas

Disable mu account

Facebook - Disable mu account
Facebook - Disable mu account - Image 2
some *** my account and facebook send my email about some log in on diferent account and change email and password
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Resolved
Farah S Brk

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Verified Buyer
|

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Verified Reviewer
| map-marker Livonia, Michigan

Resolved: My Facebook account hacker

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My Facebook account hacker
My Facebook account hacker - Image 2
Updated by user Jun 18, 2023

I need help please.

Updated by user Jun 18, 2023

Thank you I hope you will help me

Original review Jun 18, 2023
My friend she speaks with me on massager
I thought it's her but it's was hacker he change my email in the Facebook and he changed the password and he started to call all my friends to stolen them account also now I can't open my Facebook because he change everything and I did remove it my Facebook from the phone the keep my all friends and family saved
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Preferred solution: I just want my Facebook back

Guadalupe D Axg

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Verified Reviewer

Delete old account

I made a account when I was under age and I would like it deleted.. I am now 28 and when I was underage and made that account I said childish things I would like gone. Please and thank you for your time.. " Lupe Deanda "
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Pros:
  • Keep in touch with family
Cons:
  • Bad for mental health

Preferred solution: Delete old account.

Khrystal Bvs

Account not found

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I was not able to get through to any phone number listed. They are not meta or fb numbers. It is ridiculous . I will cl9se my accounts and be done with fb.
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Cons:
  • Cannot get anyone to help me

Preferred solution: HELP......

CJ C Zgp

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Verified Reviewer

RESTRICTION OF COMMENTS

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I haven't had any comments flagged, last i got in touch with your agent he told me it's an AI that flagged accounts that he can't tell me how they do it.

I find messages or heads up that my accounts have been hacked as ridiculous and untrue as this is not possible.

I find restrictions of my ability to comment on post as astonishing because i haven't used any words that go against community guideline, if any kindly share the report with me.

If you AI's is so perfect how many catches or successful catch has it been able to catch scammers and you handed the ID's to authorities to be prosecuted ?

This is counting more than 5 times in 6 months my account has been restricted with FB now directly acting as oppressor's.

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Cons:
  • Opressors

Preferred solution: Apology

User's recommendation: HAVE BACKUP ACCOUNTS

Jonathan G Jed

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Verified Reviewer
| map-marker Bennington, Vermont

My Facebook account was hacked

My Facebook account was hacked
My Facebook account was hacked into my name is Jonathan r Gardner yesterday afternoon, I cannot login by number or by email and the person has changed my name to James Edwards
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Thamina N

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Verified Reviewer

My Facebook id hacked from yesterday. Hacker wants money from all of my friends

My Facebook id hacked from yesterday. Hacker wants money from all of my friends
Yesterday at 10 pm my friend called me and asked how much money I need. Then I getting more and more call for everyone. Some people I dont have there number only connected with Facebook. I feel so embarrassed. Who hacked my id hacker want money from everyone. Some sent money to hacker. Please I need help
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Preferred solution: My id hacked. I want to get it back or deactivate

User's recommendation: I don’t have choice

Tenika Y

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Verified Reviewer

My account was hacked please help me get it back

Facebook - My account was hacked please help me get it back
My account was hacked and haven't gotten it back they keep hacking how is that possible I need help getting my account back please someone please help me I need my account that's how I keep up with my family activity please get my account back I don't know what else to do no one is helping me recover it
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User's recommendation: Don't know

Kim B Adi

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Verified Reviewer

Poor and neglegent service will not help customers they ignore there customers

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Facebook - Poor and neglegent service will not help customers they ignore there customers
Updated by user Sep 26, 2023

still havent heard from faceboook im still trying to access my account to no avail this is so frustrating come on facebook i am so fed up

Original review Aug 26, 2023
hello my recent account which i have had for a long time was hacked and taken over by a hacker i have a new account set up and now for the 2nd time ive beeen restricted for 24 hours ughhh id say they are manipulating customers and on there offical account there are alot of hackers pretaining to be them in recovering accounts and make up fake pages and claim they work there company no they dont they are there to steal everything from the people who think they are legit this is illegial and should be investigated and another whistle blower they got rid of there tech support if that is a true statement this is horrible i neeed to get back to my buisnesss it is hurting big time im in tears and i am so upset this hurts me more than it does facebook im afriad that people on the facebook account will get hurt and scammed this is illlegial activity on facebook that is going on here they need to get investigated immediatly
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Pros:
  • Working
  • Online safety working without problems
Cons:
  • Scammer stealing your info and locking your out of your account

Preferred solution: Apology

Victoria P Lzr

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Verified Reviewer

Facebook got hacked and website isn't helpful

Answering serviced just directed me to the unhelpful website. I need to speak to a person. My email, password, and my name was changed on my profile
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Preferred solution: A response!

User's recommendation: Make sure your password is reset every month or someone will steal your profile

Melissa P Yhg

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Verified Reviewer

Account was hacked then password changed

I want to close all my Facebook accounts please someone from Nigeria changed my password on Facebook I cannot log in but I also have 4 more accounts that I want to close please help
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Pros:
  • Get to keep in contact with my family and friends
Cons:
  • Hacking and returns from other countries

Preferred solution: Close my accounts

Armando A Atd

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Verified Reviewer
| map-marker Pasaje, El Oro

Me hakearon mi cuenta de Facebook

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Ase un mes exactamente me hakearon mi cuenta de Facebook y no e recibido ayuda por parte para poder recuperarlo solicito ayuda del servicio técnico para recuperar mi cuenta.
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