New Reviewer

My facebook.account has logged me out and I can't get back in

My Facebook is talking about resetting my password I dont remember my password I need to change my phone number on there
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ID
#3814814 Review #3814814 is a subjective opinion of poster.
Location
Detroit, Michigan

My account been ***

No I cant get into my account I dont know who *** my account and I dont know if I want to opening a new account or not
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ID
#3814768 Review #3814768 is a subjective opinion of poster.
Location
Morgantown, West Virginia

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Verified Reviewer
New Reviewer

Hacked

My old account has been hacked and I have report many time now its become reactivated and they are beginning to message people using my old account and changing everything on this account also has my personal information

User's recommendation: Have a uk phone number people can contact.

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ID
#3814720 Review #3814720 is a subjective opinion of poster.
Location
Leicester, England
Pros
  • Can see family from a far
  • Access to info
Cons
  • Get locked out even with the proper information
  • When messenger messes up
  • Hacker
Preferred solution
My account back
New Reviewer

I am trying to delete an account

PLEASE DELETE MY FACEBOOK!! I've been waiting for you guys to get hold of me over this issue. . Please get ahold of me or have someone please delete it alreadynever

User's recommendation: Nope.

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ID
#3814715 Review #3814715 is a subjective opinion of poster.
Preferred solution
A call back from someone work as acces to delete fb account. Should've been deleted since 2018

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can’t get help to login to my Facebook account

I tried several times to login and not able to get verification code to my cell phone and cant get help from Facebook customer service

User's recommendation: Expecting a better service is not working good.

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ID
#3814682 Review #3814682 is a subjective opinion of poster.
Location
Ashburn, Virginia
Preferred solution
Help resolve my issue with login to my Facebook account

Disabled account

How much longer will it be before I can use my account. My account is disabled and I dont think I have broken any rules to warrent a disabled account
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ID
#3814629 Review #3814629 is a subjective opinion of poster.
Location
Luray, Virginia

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Verified Reviewer
New Reviewer

They locked my account and will not let me in after 2 days of doing everything they said to do saying it would take 48 hours when it's taken 96 hours and nothing still been done

The headquarters telephone number makes you press one to speak with an associate then tells you there's no associates to speak with not that you can leave a message or that someone will call you back which is misleading the customer service number does the same thing...
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ID
#3814535 Review #3814535 is a subjective opinion of poster.
Location
Jasper, Alabama
Pros
  • Ability to stay in touch
  • Family friends
  • Connecting with people with various interests and science news
Cons
  • No help and contact with individuals that can assist
Loss
$5000
Preferred solution
For them to fix my Facebook they have me locked out and will not it's been 96 hours and they said it would only be 48 hours and I have given my email address and took pictures of my license 10 to 15 times
New Reviewer

Open my Facebook

My Facebook account I guess I got hacked I did not change the password and now I can't play any of my games I am disabled. And that's why I'm trying to get my Facebook account open again

User's recommendation: I hope not.

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ID
#3814513 Review #3814513 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Pros
  • To play games
  • To socialize
Cons
  • Cannot contact facebook for help
Preferred solution
Help me get my Facebook account unlock
New Reviewer

I called for customer support and you guys don’t offer any live personnel

Im calling because my Facebook marketplace has been locked out with no reason as to why I have been banned in the first place

User's recommendation: Have a live person to talk to available.

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ID
#3814470 Review #3814470 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Find out why I'm restricted for 13 day

I don't know why if I didn't something wrong I did mean to yesterday I get a message about my emails
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ID
#3814461 Review #3814461 is a subjective opinion of poster.
Location
Montgomery, Alabama
Preferred solution
Just tell me why

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Verified Reviewer
New Reviewer

Nobody Helped Me

Facebook - Nobody Helped Me
I called them at a DECENT hour which was 12 noon EST and I heard we are not helping at this time or something along those lines and it really frustrated me. My Facebook account was hacked and Im trying to seek justice about it and someone still has yet to contact me about my issue! Im trying to seek help on my account, but since nobody answered the phone I dont know what else to do. If ANYONE who works at Facebook sees this, PLEASE contact me at my email: sidnigoodman156@***.com. Thank you.
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ID
#3814347 Review #3814347 is a subjective opinion of poster.
Cons
  • Difficult to contact customer service
  • No customer support when your account is compromised
Preferred solution
I want my Facebook account “Sidni Sera” back or have it removed. I don’t want the hacker to have access to it anymore. And also remove “Sistrunk Denizens” on Facebook because she was the one who hacked my account.

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Verified Reviewer
New Reviewer

Marketplace is not working fix it please

Marketplace is not working my wife made a boo-boo on Facebook we got Facebook going now marketplace wont work
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ID
#3814342 Review #3814342 is a subjective opinion of poster.
Location
Nanaimo, British Columbia

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Verified Reviewer
New Reviewer

Account was hacked

Made new account now cant deactivate it the old one friend tell me it shows that I have 4 accounts but I have had only 2
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ID
#3814334 Review #3814334 is a subjective opinion of poster.
Location
Hayden, Arizona
Pros
  • Facebook group
Cons
  • Regain access to my account
Preferred solution
Let the company propose a solution
New Reviewer

Cant purchase on marketplace

Decided to try Facebook, * marketplace. Worked fine for past two days - today said I don't have access to Facebook, I have done absolutely nothing wrong. What is this about? I can't reach anyone to get a answer.
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ID
#3814260 Review #3814260 is a subjective opinion of poster.
Location
Kingston, Ontario
Pros
  • Please unlock my account
  • Great shoppijg
Preferred solution
Explanation

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My accWas hacked and now my counseling frozen I have cars on marketplace for sale can't use marketplace

Someone posted a picture on my account on Facebook I have no way of talking to somebody about it they frozen my account on marketplace and that's where I do business I'm trying to make money
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ID
#3814259 Review #3814259 is a subjective opinion of poster.
Location
Jacksonville, Florida