Marvin G Bpp
map-marker Dothan, Alabama

Someone hacked my page

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I got inbox on messenger from my cousin Dre Day asking could I help him recover his page. He needed a Facebook friend to send him code he was sending me. And I sent him back the six digit code and they hacked my page.
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Athziri Pwb

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Verified Reviewer

No way to call customer service and talk with a live person

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My Facebook page was hacked and hijacked. Facebook makes it nearly impossible to get help recovering my page. There is no customer service number where you can talk to anyone live for help.
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Preferred solution: Help recovering my account

Wanda T Ydo

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Verified Reviewer

My account has been hacked and 2 fake ones have been made and was added to my one and only account. There are hackers I can't get anything changed they change it back. Facebook has been no help fixing

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I have no access to my account it goes right to a made one pretending to b me. They changed my email and added ones to prevent me from changing my password
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Pros:
  • Socializing keeping pic
Cons:
  • Security no good

Preferred solution: My account fixed delete the fakes there causing problems with my friends and family

User's recommendation: Make sure u fight the issue as I have years of photos I lose if it doesn't get fixed

Helen B Zgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hacked account

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So frustrated. Have tried to call the Australia customer service number and it is disconnected. Tried sending emails and they just bounce back. I am totally locked out of my account. How the *** do I find a real person to call and speak to. Absolutely zero customer service. Facebook you should hang your head in shame, your a disgrace.
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Cons:
  • Zero customer service

Preferred solution: Get into my account

User's recommendation: Revolt!

Madan X

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone using my account without my permission

Facebook - Someone using my account without my permission
Hello sir, Someone using my Facebook account without my permission. I can't login my Facebook account with my number and password. Hacker changed my Gmail account and number. Please get back my Facebook account.
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Resolved
Andrew K Ram

Resolved: Customer service should be a human that can help you out not a *** computer that just hangs up the *** phone

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I've tried countless times to get on my old account, but can't. Therefore, I made a new profile specifically to shop on marketplace, but nobody trusts my profile. Therefore, I am reaching out to Facebook to try to get back onto my original profile.
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User's recommendation: *** these automated companies

Anonymous
map-marker New York, New York

They suck at everything. Zero help after I've been hacked twice. U can track my page and see its me

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Facebook - They suck at everything. Zero help after I've been hacked twice. U can track my page...
Call me I don't got time for this bs 435352****. Trust me u don't wanna *** me. I.own the bloods, cripts, Vagas, *** Angel's and the UFC. Turn my page on or u dunno know
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Donald N Ngj

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Verified Reviewer

Can't sign in to facebook it was hacked

Can't sign in to facebook it was hacked
I have been trying for seven *** days to sign into my *** Facebook that you allowed somebody to *** *** it so guess what I need to *** in my *** *** *** Facebook or Im suing you
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Pros:
  • Garbage
Cons:
  • Garbage

Preferred solution: Need to sign in to Facebook so I can run my advertising

User's recommendation: Mark Zuckerberg‘s an ***

Kim B Adi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

MORE INFORMATION

Facebook - MORE INFORMATION
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Facebook - MORE INFORMATION - Image 4
Updated by user Oct 03, 2023

my situation with faceboook was never solved i am thinking of contacting a cyber security team to fix my issuei just want u alll to know that facebook failed and they are loosers i blame faceboook for there actions and they should be sued for negligence of there customers and there platform everyone is getting hacked and scammeed and loosing there accounts still to this day and i am ashamed of facebook

Updated by user Sep 20, 2023

im comfortable with facebook as long as they retain there boundaries and help ustomers all the time

Original review Sep 18, 2023
im still unable to access my account from faceboook i am not messaging them because they are no help i cant afford an attorney because i am on a limited income im getting frustrated and wasting my time any more but i want everyone here to be safe on facebook immediately thanks THESE ARE JUST EXAMPLES OF SOME ONE WHO CAUGHT A SCAMMER
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Dipendra K Cvb

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Verified Reviewer
| map-marker Kathmandu, Bagmati Province

Dipendrakhatri790@***.com

My Facebook id is locked please help me Two factors code problem My number+977986****593 My gamil dipendrakhatri790@***.com My Facebook password sharmilabudhathoki
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Marylu Fxu
map-marker Tamworth, Staffordshire

Hacked

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Hacked and no way to change password . Its an absolute nightmare and you cant actually speak to anyone for help:::
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Candi S Ydz

My account has been hacked

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My account has been hacked many times and can never get the account back so I make a new one and than all these accounts pop up with my name and number I'm so sick of not getting help with this issue and never able to talk to a real support person they need to have people who can help resolve these issues to many people out there hacking accounts
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Pros:
  • Staying in touch with family and friends
Cons:
  • Account been hacked and cannot get ahold of a person

Preferred solution: To fix my hacked account

User's recommendation: Get real people who can help answer calls

Oniga L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My facebook account was hacked

Last night I received a message on messenger in which a friend asked me for access to the account and I gave it to her, this morning I woke up disconnected from the account and later I found out from my son that my account was just stolen in the same the way in which my friend was also stolen, I gave access to the account and the person in question (from Nigeria) changed my password and phone number, I don't know the password from the yahoo address anymore, I also sent the photo with my id card, it was checked and says I can login to the site but when I do it asks me to accept and I no longer have access to the number and password, can I prove by any means that that is my account and that it was stolen

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Preferred solution: Recover my account

josh b Kpv

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Verified Reviewer

Locked out of business account

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Review is also for pissedoffconsumer.com.. It does not work. Email bounces Phone calls are to disconnected numbers.. Really no point using this service apparently
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Preferred solution: To speak with a human

User's recommendation: Don't waste your time.

Stephen C Hsk

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Verified Reviewer

Disabled with no explanation and no recourse. FRUSTRATING

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Come on Facebook...in America we're supposed to have a chance to face our accusers! If you are going to arbitrarily delete a person's account and their pages...provide a specific explanation and allow a chance to be heard ..and, if 1 page had a minor issue, there's no need to disable everything. Be fair...right now you are cold hearted, unfair, inconsistent and actually mean!
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Preferred solution: Apology

User's recommendation: Be aware the FB can stop you dead in your tracks at anytime.

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