New Reviewer

Can’t get a live helpful person

I have a customer who came into my store (i sell cell phones) she couldnt get into her fb we called was told a hour that was a week ago called back and can NOT speak to anyone guess only hackers allowed on fb these days

User's recommendation: Do not use fb.

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ID
#3776200 Review #3776200 is a subjective opinion of poster.
Location
Flint, Michigan
New Reviewer

Hacked account

I cannot get onto my account somebody has accessed it and changed my password and phone number and want to get it back

User's recommendation: Allow people to answer the phone.

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ID
#3776178 Review #3776178 is a subjective opinion of poster.
Location
Atlanta, Georgia

Block face book account

Facebook - Block face book account
Facebook - Block face book account
I sending original picture and my OHIP card my address 8 Kingsport Dr unit 1 Etobicoke ,Ontario postal code M8Y1Z4
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ID
#3776094 Review #3776094 is a subjective opinion of poster.
Location
Toronto, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone has hacked my account

Its really ashame you dont have no more security than yall do let someone *** people accounts. I need Margiei Ogle account shut down or get the hacker out of her account

User's recommendation: No recommendations.

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ID
#3776086 Review #3776086 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Pros
  • Facebook hacked
Cons
  • Hacking my page
  • Needs customer support
Loss
$200
Preferred solution
They took my Facebook pictures of my mom that died that I’ll never get back
New Reviewer

Cannot access email to reset Facebook password

I tried changing password and it sent message to email I no longer have access to the email phone number is connected to account
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ID
#3776036 Review #3776036 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Scammed on Facebook marketplace

Scammed on Facebook marketplace
Scammed on Facebook marketplace
Scammed on Facebook marketplace
Scammed on Facebook marketplace
Scammed on Facebook marketplace
Scammed on Facebook marketplace
Update by user Jul 19, 2022

Got ahold of eBay told the fraud department about what happened and am waiting for them to get back to me about what's to be done next

Original review posted by user Jul 19, 2022
I bought a truck Toyota Tacoma on the Facebook marketplace got scammed out of $800 dollers the seller wanted $800 dollers I'm eBay...
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ID
#3776016 Review #3776016 is a subjective opinion of poster.
Product
Facebook Marketplace
Cons
  • No helpful customer support service
Loss
$800
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I didn't get any thing fixed and this doesn't work

Im locked out of my Facebook and no longer have access to my number thats on my account i have in the passed sent in a photo of my id can we do this again i did not try to change my password and my ex was trying to get into my accounts
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ID
#3775967 Review #3775967 is a subjective opinion of poster.
Location
Richmond, Kentucky
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Reels bonus plays

Facebook - Reels bonus plays
Facebook - Reels bonus plays
Facebook - Reels bonus plays
Facebook - Reels bonus plays
Hello, I am reaching out about my account being restricted on reels bonus plays. I have been following the community guidelines and I do believe your AI system isnt helping me for what I need. i can attach some screenshots of what was commented and reported for hate...
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ID
#3775867 Review #3775867 is a subjective opinion of poster.
Location
Troutville, Virginia
Preferred solution
Need the restrictions taken off my account for Facebook reels bonus plays because I never violated community guidelines

They suspended my market place

I am just selling cars and this people sending me fake codes and write funny and stupid comments on my professional car sale please unlock my Facebook market
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ID
#3775852 Review #3775852 is a subjective opinion of poster.
Location
Elk Grove, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account was hacked

Facebook - Account was hacked
Facebook - Account was hacked
My account was somehow hacked overnight despite having my account protected with having to get a code to log in. Because of that, now my account has been deactivated and under review for child sexual exploitation. Ive had Facebook for 10 plus years now and have never even had my commenting banned. I use Facebook for my work and am connected to the business site. I need access to it again and my account back. I have had zero success so far in even hearing back from Facebook or being able to contact them.

User's recommendation: I dont know to be honest.

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ID
#3775713 Review #3775713 is a subjective opinion of poster.
Pros
  • This is how i get a hold of a lot of my family and friends
  • Access to clients
  • I reach lot to peopole
Cons
  • Bad customer service
  • I just need to talk to someone
  • Hacked account
Preferred solution
My account back!

I keep getting nowhere when i call the facebook help line, they are always unavailable

i have been closed out of my facebook account, tried everything and cannot get back in. need help immediately!!

User's recommendation: facebook has bad customer service.

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ID
#3775705 Review #3775705 is a subjective opinion of poster.
Location
Metairie, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account has hacked

Facebook - My account has hacked
TILL NOW NOTHING HAPPENED. IM STILL BLOCKED AND THERS NO WAY TO RESOLVE. IVE TRY SENDING EMAILS , CONTACT USING OTHER PEOPLE FACEBOOK, AND STILL NOTHING
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ID
#3775704 Review #3775704 is a subjective opinion of poster.
Location
Oeiras, Continental Portugal
Pros
  • Trabalho
Cons
  • No proper customer service
Preferred solution
RESOLVE THE ISSUE

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Having trouble using Messenger

Sucked and was no help at all still having the same issues would really like help your help center is terrible

User's recommendation: Don't ask for help.

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ID
#3775672 Review #3775672 is a subjective opinion of poster.
Location
Dayton, Ohio

I can’t get in my Facebook

I cannot log into my Facebook and do not have access to my old number.to my account I think someone hacked my page to the point where I cant log into it.I would gladly appreciate if someone helps me.

User's recommendation: Facebook.

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ID
#3775660 Review #3775660 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Authentication Login code

I need my account authentication login code to be able to access my account but I get to the check point which is enter my Authentication login code
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ID
#3775651 Review #3775651 is a subjective opinion of poster.
Location
Queens, New York