Aymie H

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Got locked out of acct

Facebook - Got locked out of acct
My acct was hacked and taken over, the hacker changes email and phone number and password and I have no access to it, I am very upset since I have had that acct for 13 years and never had any issues until now. So I lost all my videos and pictures of both mu daughter and deceased son and am very upset.
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Cons:
  • To many hackers and conn artists and not enough support to fix it

Preferred solution: My Facebook account back

Jeremy C Dlj

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Verified Reviewer

Got hacked and can't get intouch with anyone about it on fb

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Facebook - Got hacked and can't get intouch with anyone about it on fb
Account hacked i have email of person hacked it and i cant log into it or nothing and my profile pic is changed I sent a screen shot of the person's email that hacked me
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Preferred solution: My account bk and the person that hacked it locked up

Kenneth S Ypf

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Facebook issue

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Facebook issue
I keep getting restricted on my account .first time for 9 hours .second time 2hours .and now for 24 hours .i havent done anything wrong ...i would like for you to fix this .i would like proof on what i did .
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Preferred solution: Apology

Thomas Chin

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| map-marker Kota Bharu, Kelantan

Dear FB team why disable my account again?

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Facebook - Dear FB team why disable my account again?
Facebook - Dear FB team why disable my account again? - Image 2
This is FB second-times disabled my account on 4/3/24 (7.30pm-8.00pm) without any signal, this is my personal account very important for me.. Why are so many fake accounts admin didn't banned, but banned the real account?
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User's recommendation: The help center there is not helpful at all.

Anonymous
map-marker Giza, Giza

I have a problem logging in to Facebook because of two-step verification.

I have a problem logging in to Facebook because of two-step verification. The notification is sent to my account, and I want to send it in a text message or to Yahoo Mail. I hope I can log in to my account because I lost access due to someone else entering the Facebook account and adding two-factor authentication. Please send the number for authentication to Yahoo Mail or a message on the linked phone. It has https://www.facebook.com/profile.php?id=100004****53370&mibextid=2JQ9oc
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Parley Pem

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| map-marker Lilongwe, Lilongwe

Seeking help for my account

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Original review Nov 19, 2023
My my account name is Linda Wa Wm and my phone number is +265994****00, I forget my password and when I requested to reset it, it brings me into another account which is Linda mwanza but it is associated with the same mobile number with Linda Wa Wm, so want to be help to recover the account Linda Wa Wm because it's the one I use...I was trying to change the password for the fact that I lost it , my doing so it brings me back to the other account which I don't use and it's failing to log in into the current account Linda Wa Wm
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Elisha Zqo
map-marker Spring Hill, Kansas

I think my account was hacked

Facebook - I think my account was hacked
I tried to reset my password and it sent the code somewhere else. It aint my email address and its the wrong password and my phone number is Ben been change it will not allow me to correct anything
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Nahed E Oqx

My account is disabled

Facebook - My account is disabled
My account is disabled without any reason I use it for long and I can't get it back I need my account
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Anonymous
map-marker Miami, Florida

Can't get into my old email and number has changed to my fb and Instagram account.

I'm still unable to get into my original account on fb or Instagram. I can't get signed into my old emails because I don't have the same number to get my codes. It won't let me answer my security questions to get in.
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Niles Iqv

Need help with a problem

My Facebook page was taken down because of a problem. Im not quite sure what happened. Id like to know why and how to fix this. Im not great on computers so phone support would work best for me. Thank you in advance for your help! Anxiously awaiting a response! Doreen Castronovo Re-Decor and more
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Pros:
  • Great way to get business ideas and products out there
Cons:
  • Sometimes i find it to be a bit much

Preferred solution: A reason for why this has happened

Yusuf I Hyi

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Verified Buyer
|

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Because it is helping people to achieve their goals

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Facebook - Because it is helping people to achieve their goals
Facebook - Because it is helping people to achieve their goals - Image 2
Facebook - Because it is helping people to achieve their goals - Image 3
I need Facebook help me open my account because someone locked my Facebook account with his security keys
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Preferred solution: I need Facebook open my account

User's recommendation: I recommend future customers to take care of their accounts a specially take care for their Gmail or email address

Michael M Swt

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Deleting account

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Trying to delete account. No help making call to phone number. Absolutely a waste of time. My account has been deactivated since December of 2020. I keep getting emails of people posting things on there accounts. This needs to be fixed immediately. I have tried to log in to my account to delete it ,but it says my account has been locked. You are asking for my ID which would be my driver's license. No way will I post my ID on line to you or anyone else. So delete my account from your end.
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Preferred solution: Delete account

User's recommendation: Don't ever use Facebook

Michelle R Ufq

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| map-marker Glasgow, Glasgow City

Please help me get my 7 day ban removed on messenger ASAP

Facebook - Please help me get my 7 day ban removed on messenger ASAP
Updated by user Sep 08, 2023

My issue on messenger still hasn't been solved yet please can you help me resolve this ASAP am still waiting for Facebook to contact me regarding my 7 day ban as am still banned on messenger for 7 days please help me get my 7 day ban on messenger removed ASAP

Original review Sep 07, 2023
Can you help me I got banned for 7 days on messenger that's not my fault a guy was harrassing me to send pictures to him.and I said no and messenger have banned me for 7 days could you please help me get my 7 days ban removed as it wasn't my fault the guy was harrassing me on messenger so please can you remove my 7 day ban can you please help me get my 7 day ban removed ASAP on my messenger and could you please email me when Facebook have received this message snd could you please email me when Facebook have removed my 7 day ban on my messenger
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Linda Darlene S

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Verified Reviewer

My Facebook is locked

Ok I get the the duvet code and then it goes anorther code but I cant get that code I can show u what it is pluse it has a cell number for my code to go and that number is the one that hacked me and got me locked out of my face book and the w e I dont k who that is I cant get a frist time code to login back into my account cuz of the cell number and u can look on all of those pic and u will see the cell number I am giving u and that is the one that hacked me I report this to Facebook to but cant get no help the number that hacked me is 234-812-***-*653
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Stephanie M Bxe

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Keep getting thrown in Facebook jail

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Keep getting thrown in Facebook jail
I keep getting 24hrs in Facebook for nothing and there nothing wrong with my Facebook I have checked I am done with this crap and when thay do this there not even telling me why
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