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Verified Reviewer
New Reviewer

Cant log into facebook

Cant log into facebook
Factory restarted phone however everything was deleted and now it wont let me sign back in without a verification code. But i don't know where to start.
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ID
#3723325 Review #3723325 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Pros
  • Staying in tuch with freinds and family
  • Memories of my family i have lost
Cons
  • Not sure website is vetted against fraud
  • Facebook thinks my account is fake
Preferred solution
To be able to sign in.

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Verified Reviewer
New Reviewer

My account is locked plzz start my account and hasn't been reviewed

They didnt answer my call tried for 3 weeks, and they havent tried to reach out to me at all. If there is any way to contact Facebook would love to know.
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ID
#3723302 Review #3723302 is a subjective opinion of poster.
Pros
  • Visit with friends
Cons
  • Customer service
Preferred solution
A call back to resolve my issue

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Verified Reviewer
New Reviewer

Cannot access code due to my number being changed

Update by user Jul 31, 2022

I still haven't received any help from the company itself

Original review posted by user Jul 01, 2022
Good afternoon, my name is Sarah De Gagne, I cannot access my code to login to my new device because my number was also changed. My emails associated with my account are sarahdegagne@***.com and engageds@***.com, my old number is 613-985-**** but my new number is now 613-898-**** if you can please resolve this issue that would be greatly appreciated. Thank you
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ID
#3723176 Review #3723176 is a subjective opinion of poster.
Location
Ottawa, Ontario
Pros
  • Able to use messanger and speak to family
  • Locate lost friends and it just opens a world of knowledge
Cons
  • Login problem
  • 2 factor is a bust
Preferred solution
Help having my number updated so I can access my account on my new device

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Verified Reviewer
Junior Reviewer

Someone hacked my Facebook and now I can't get in

Someone hacked my Facebook and now I can't get in
Someone hacked my Facebook and now I can't get in
Someone hacked my Facebook and now I can't get in
Someone hacked my Facebook and now I can't get in
Someone hacked my Facebook and now I can't get in
Someone hacked my Facebook and now I can't get in
I was trying to apply for a grant from the pictures I have submitted and after that my Facebook was hacked they changed my email and took my phone number off my Facebook as well and changed the password now I can't access my Facebook page.
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ID
#3723083 Review #3723083 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I keep getting notifications for inappropriate photo

I keep getting a notification that I sent a inappropriate photo first I didn't send any inppropriate photos and I seen worse photos than that anyway my phone was hacked about 10 days ago and I reset my password and everythingl
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ID
#3722717 Review #3722717 is a subjective opinion of poster.
Location
Oak Park, Michigan

Unable to speak to someone

I am a Senior and am not comfortable with the computer. I need to speak to someone. This is insane. I just want to speak to someone.. XXXXX
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ID
#3722662 Review #3722662 is a subjective opinion of poster.
Location
Newburyport, Massachusetts
Preferred solution
Help..
New Reviewer

Most worst app

I have two accounts for which ive forgotten my password after submitting my Govt IDs still there was no action i would like to seriously delete both the accounts now but it wouldnt allow me to do that too im too frustrated and it contains my oersonal information and still i am unable to aceess ive tried evrythng possible worst app ever
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ID
#3722619 Review #3722619 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I have sent in numerous ids and they still decline my iD. I do not know what they want

I was blocked because someone I know reported my acct and I was never involved in copyright or any other misconduct. I am sure Facebook could verify it. I also asked for my acct to show me the copyright and nothing. I need my account to communicate and this has caused major problems.
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ID
#3722562 Review #3722562 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer

I can't get my code generated and also I can't get into my Instagram

It has been almost two months and I have sent in My ID to get verified that it is my account and haven't heard anything so I'm getting a little upset not being able to get into my Facebook because I can't get my code generated to my phone or my email addresses that I have on my Facebook account. Because it originally got hacked but I changed email address and changed my phone number back to mine.
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ID
#3722559 Review #3722559 is a subjective opinion of poster.
Location
Franklin, Indiana
Pros
  • Memory of my mom who passed
  • Help me to regain my account
  • Free service
Cons
  • If something happens they do not have customer suppot
Preferred solution
To be able to get back into my account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need help getting my password

Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Update by user Jul 01, 2022

I actually have another Facebook account with the same name even though you're not supposed to because I wanted to try and get into it. My original Facebook pic is two black faces melting together and my second one says boss Lady

Update by user Jul 01, 2022

Nothing has changed, I haven't gotten any help with this issue

Update by user Jul 01, 2022

I still am not able to get into my Facebook account, I actually opened up another one with the same name even though you're not supposed to because I thought I'd be able to get into it. I actually sent myself a friend request but still no luck

Original review posted by user Jul 01, 2022
I've been trying for many months to get into my original Facebook account and with no luck. I don't have access to either one of the phone numbers I had down because my phone had gotten stolen plus I don't know my password for my Hotmail account,I desperately need help
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ID
#3722491 Review #3722491 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Communication tool
  • Good use of social networking
Cons
  • She is a thief
  • No active phone number
Preferred solution
Let the company propose a solution

I can't log into my account and your forgotten password don't work

My Facebook dont wat to lock in and my password dont work and even if I use forgotten password so dont get my account I need my account back Asap. I dont remember my password but it also dont seem like I can reset my password, everythingI try is just dead end, nothing work to reset my password I really need assistance from you
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ID
#3722408 Review #3722408 is a subjective opinion of poster.
Location
Gorizia, Friuli-Venezia Giulia
New Reviewer

Never reply just waste of time

Facebook - Never reply just waste of time
Facebook - Never reply just waste of time
My account disable by mistake I submitted form 3 time in 24 hours nothing response Poor security system and poor to response
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ID
#3722323 Review #3722323 is a subjective opinion of poster.
Location
Pioltello, Lombardy
Pros
  • Connecting with family and friends
New Reviewer

Can't access my account I

I need to be able to get back on my Facebook account have reset multiple passwords and all security checks were good please let me be able to. Get back to my news feed without it it saying no connection please retry
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ID
#3722307 Review #3722307 is a subjective opinion of poster.
Location
Greensboro, North Carolina

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Verified Reviewer
New Reviewer

Facebook Help won't help.

Someone got my Facebook password and is using my account without my permission. She also changed my email address to hers. I went to the Help Center, and it won't help. Can you help me?
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ID
#3722179 Review #3722179 is a subjective opinion of poster.
Pros
  • Been able to communicate with friends
  • Keeping in touch with friends and family all over the world
Cons
  • Help center is not flexible
Preferred solution
My very first account back.

Hacked account

Someone hacked my account, changed my email, my phone number and I no longer can get into my account! :( I am very upset because I have so many pictures that mean so much and so many sentimental values! I want those pictures so bad and don't know what to do! :(
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ID
#3722066 Review #3722066 is a subjective opinion of poster.
Location
Kelowna, British Columbia