Polly Bpt
map-marker Kent, Washington

Someone hacked my account and they are sending rude messages to my friends

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My account was hacked yesterday and had all my security measures onand never received a message that my account was being accessed by someone else. McAfee sucks to. What's the point in locking your account if they can just slip right through them.
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User's recommendation: Get a different company

Nestor M Giq

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Verified Reviewer

Account restricted

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I ma trying to reach out to customer service so many times but unsuccessful to resolve the issue on my account that has been restricted. I used to have an IT guy manage my account for me which is no longer with the company, It looks like there is a payment issue which I am not able to process because everything is grayed out. Can you please assist on this matter? my Facebook email: mymarc07@***.com
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Preferred solution: lack of customer service

Uraina W

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Verified Reviewer

My account been hacked

Facebook - My account been hacked
Someone has stole my Facebook account they changed my email address they changed my password and it changed my phone number I think they deactivated my account because when I searched up my account I can't find my account at all now and I was the only way for me to reach out to my family and friends
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Preferred solution: I just wanted to be able to get back on my account again that been hacked yesterday and that hackers had emailed me stating that they want $50 for me to get my Facebook account back

Given K Txp

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Verified Reviewer

Account has been hacked

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Facebook - Account has been hacked
My Facebook account has been hacked and locked. I cant login and I cant change the password. The hackers are contacting my friends try to scam them. Please help, if it can be temporarily disabled
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Preferred solution: Recover or temporarily disable my Facebook account which has been hacked and locked g

User's recommendation: Always secure your account privacy in settings

Tracy K Ctb
map-marker Langley, Washington

I keep getting kicked off my farm hero’s game

I lost all lives because I kicked off with an error. I now have no lives for 6 minutes and I lost a whole lot of my beans to proceed. This happens all the time and I really spend money on my games to add lives. Dont appreciate when the game starts and then quits after one minute. So dissatisfied with playing
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Krista W Dyh

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Verified Reviewer

Report a seller on Marketplace

Purchased something from seller Bill Lampin Once I paid with a cash app he blocked me for cut off communication. Also seller Anthony Tee Same issue They are still selling on Marketplace
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Loss:
$635

User's recommendation: Do not buy from

Anonymous
map-marker Atlanta, Georgia

Let the same hackers in my act w/o even using my 2 factor that l always have enabled

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This is the second time in two weeks that they have let the same hackers into my computer using an iPhone 6s in Nigeria to *** my account and hold it hostage and they are also trying to *** my Google account. Google actually takes care of their clients and have let me know they were trying to get in and shut them out. I have two factor set up on my Facebook account as well but it did not function properly. They were able to change the phone number in the email address for my account before I was ever even notified that they were doing anything.
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User's recommendation: Its going to be like MySpace in A few years I will be a vague memory and irrelevant to our existence

Mindy Z Dmr

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Verified Reviewer

Fb got hacked and taken over and money stolen

My Facebook account was hacked and money was stolen out of my account to buy crypto, which I have no idea about! I did find the email address that the person who hacked me changed everything on my account to. But they changed the email, phone number, everything I could use to recover my account: nobody has been able to help at all! I want my account back and my money back! As that was for rent and food.
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Loss:
$490
Pros:
  • Discover new things about the world
  • Discover new products
  • Connect with family and friends
Cons:
  • People always trying to scam or hack
  • Too many ads about nothing

Preferred solution: Full refund

Juliet F Yts
map-marker Blue Springs, Missouri

Password

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My password Juliet Fuentes Farlin I can't open to my MacBook I forgot my passwords. Please I need a help
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Devanand B

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Verified Reviewer

Kindly recover and unable my Disable account

Dear SIr/Ma'am,

I am Devanand Birajdar IT admin from Bright Riders School in Abudabi. We'd like to send school photos and post them on our Facebook page, but I can't because our account is disabled, if possible, please enable access to our school account so that all details can be uploaded to Facebook, we're currently linking this page with Instagram, so some posts we posted last week we'd like to send through Facebook.

This is the most important Facebook account from our school's perspective, so please enable it again ASAP.

Please find given below ID which we have using Facebook login.

Brightriders@***.com.

Thanks and Regards,

Devanand Birajdar.

Bright Riders School

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Sajid H Wug

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Verified Reviewer
| map-marker Nottingham, Nottingham

My accounts been hacked I can not log on to it

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My Facebook has been hacked I have tried so many times logging on and it doesnt work please could you help me get my account back thanks
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dover, Arkansas

My issue has not been resolved.

Facebook - My issue has not been resolved.
Facebook - My issue has not been resolved. - Image 2
Facebook - My issue has not been resolved. - Image 3
I purchased a set of tv trays. The picture of the tv trays shows 4 tables and a stand. The description of the tables was, table set. I received 1 table. The seller will not return my texts and Facebook has not taken care of the issue. Facebook thinks that the problem is that the table is damaged and wants a picture of the damaged table. It is not damaged, I didnt get what I ordered. They said I cant get a refund because the seller has no refund policy. I dont want a refund, I want the table set. 4 tables and a stand.
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User's recommendation: Don’t buy from Facebook marketplace.

Darren M Hfd

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Verified Reviewer

Hacked on Facebook

My account has been hacked. I am locked out of account and hackers email has control of the account.

I have emailed Facebook support twice but no reply.

I was able to get back into my account once using a different email address but was unable to delete the email address installed by the hacker, therefore and validation codes Facebook sent me were also sent to hackers email and they took back control of the account almost immediately. Nor was I able to set up the 2 stage verification.

I was also unable to delete the account.

I was asked to produce 2 forms of ID (eg passport, driving license) but there was no way I would give until that information when my account has hacked.

Getting hold of a Facebook representative seems almost impossible which is extremely disappointing given that if I was to post something they deemed unfit my account would be blocked very quickly.

Not impressed with their customer service at all and I'm not sure what to next re my FB account.

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Pros:
  • Great way to keep in touch with family and friends
Cons:
  • Customer service is awful

Preferred solution: My account back

User's recommendation: Do not use Facebook until they improve the standard of customer support dramatically

1 comment
Guest

Facebook is the worst customer service

Zebeda K

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Verified Buyer
|

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Verified Reviewer

Payments issue

Facebook - Payments issue
Facebook - Payments issue - Image 2
Bay mistake two same ad where put on gumtree I need a refund for one ad I the other ad was deleted .
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Loss:
$30

Preferred solution: Full refund

Kudakwashe K Ebi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hacked account

Facebook - Hacked account
Original review Oct 15, 2023
Hello facebook team my facebook account has been hacked by someone please help me even email adress was changed from kudakwashekabozo7@***.com the password was kabozo787878.I sold my old phone to someone so l forget to remove google
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Preferred solution: Please Recover back my account

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