New Reviewer

Terrible customer service

Terrible customer service when you need to talk to someone. How hard can it be to just have a tech support department when youre one of the largest companies in the world
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ID
#3965897 Review #3965897 is a subjective opinion of poster.
Location
Cincinnati, Ohio

I've been suspended and don't know why

My account keeps getting hacked I've got like4 accounts because I can't get back in them and know I'm suspended and don't know what to do I'm bout tired of dealing with this issue something needs to be done here and quick
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ID
#3965855 Review #3965855 is a subjective opinion of poster.
Location
Oxford, Mississippi

Technical issues

It won't let me log out and go to my other account I've tried but it won't let me can you please help me
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ID
#3965753 Review #3965753 is a subjective opinion of poster.
Location
Akron, Ohio

I can't enter to my Facebook account

I cant see the marketplace and I want to know if someone report my account because I think I didnt do anything wrong
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ID
#3965268 Review #3965268 is a subjective opinion of poster.
Location
Newark, New Jersey
New Reviewer

Fraud

Facebook - Fraud
Somehow someone from Facebook has taken $700 from me in 11 different transactions that were unauthorized and I still haven't been able to talk to a person or even get a email back on what is going on. They should have more awareness about fraud and innocent people getting their money took because I'm on a fixed income and I'm broke as *** and I need that money and now it's taking forever to get my money back and Facebook's the one that stole it from me. I hope they resolve this and get my money back ASAP
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ID
#3965265 Review #3965265 is a subjective opinion of poster.
Pros
  • Keep on touch with family and friends
Cons
  • Hackers
Loss
$675
Preferred solution
Full refund

I can't enter to my Facebook account

Someone report my account and I cant see the market place I you to help me seem whats is the problem of I cant enter to my account
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ID
#3965263 Review #3965263 is a subjective opinion of poster.
Location
Newark, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need help

I need to get back my account but I don't use anymore the phone number and I need a security code but this code going to my number but I don't use that anymore

User's recommendation: Change your number before you log out of your account.

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ID
#3965000 Review #3965000 is a subjective opinion of poster.
Preferred solution
My security code to my email luzclaritavasquezangel@gmail.com
New Reviewer

Mugshot in datung

Facebook decided to do a video verification which prevents out people from using it. Hold the camera to face. Move move down face right face left. Ni gave up after 15 mins. It is nothing less.than an obvious attempt at stealing our privacy and identityboycot for dating
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ID
#3964741 Review #3964741 is a subjective opinion of poster.
Cons
  • Tjufn5
New Reviewer

The number is not connected!?

Can't Log In To Facebook Account as i need to change my contact number which where i recieved code to log in yet i no longer used my old phone number
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ID
#3964356 Review #3964356 is a subjective opinion of poster.
Location
Manfred, New South Wales
New Reviewer

My account disabled due to actions of a hacker

On 8/27 I was advised that I was hacked. The hackers then posted something *** My two accounts, Instagram and Messanger have all been disabled because of the hackers. I have used every Bot, link, form, email and phone number but in NO way can I reach Facebook and in no way has anyone tried to help. Im sent emails about the countdown to dispute the closure. Yet I cant reach Facebook support AT ALL.

User's recommendation: Don’t get hacked because apparently Facebook can’t determine between you and the hackers.

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ID
#3964338 Review #3964338 is a subjective opinion of poster.
Pros
  • Marketplace and selling my products
Cons
  • Wrongfully closed fb knew i was hacked and no way to appeal
Preferred solution
My accounts reinstated
New Reviewer

No customer service

I am not able to delete a Facebook account that I didn't set up. I can't even change the password. No help from Facebook
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ID
#3964311 Review #3964311 is a subjective opinion of poster.
Preferred solution
Help deleting account
New Reviewer

Someone took over my fb account can't log in

Someone stole my account my email and number and I want to get it back it's very important to me I can't figure it out
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ID
#3964253 Review #3964253 is a subjective opinion of poster.
Location
Tacoma, Washington
New Reviewer

To get my money to my paypal bc my bank account is closed. Palpal says contact facebook

Original review updated by user Sep 15, 2022
Palpal has been of great help. TALKING to me so I knew what steps I needed to do to get Facebook to verify or listen to my problem. Facebook has put me on a leash to stay on a circle walk. Always ending in same place. The beginning.
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ID
#3964091 Review #3964091 is a subjective opinion of poster.
Preferred solution
My account verified so I can get my money sent to PayPal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm logged out of my account

I was hacked and now I cannot get into my account while I provide all the information or the ID that proves I am who I am
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ID
#3963971 Review #3963971 is a subjective opinion of poster.
Preferred solution
Access to my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Got hacked today

Facebook - Got hacked today
My brother reached out to me on FB today saying he needed both of my numbers quick, I gave them to him and asked him where he was and if he was ok, he said he was with a friend...I now know it was a hacker. also they keep writing me trying to get me log in to FB, this sucks, ive been compromised.Hating life right now jade@***.com

User's recommendation: facebook hackers.

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ID
#3963868 Review #3963868 is a subjective opinion of poster.
Preferred solution
fix this and delete the hackers phone number (424) 738 1084 his ip address is 216.131.81.23