New Reviewer

Issues

Facebook - Issues
Cant log in to my Facebook need help can you help was locked out dont know what to do my faught was going to play a joke on my friends about my age
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ID
#3677208 Review #3677208 is a subjective opinion of poster.
Location
Kansas City, Missouri
New Reviewer

My FB account got Hacked

Someone hacked my FB and Instagram accounts and posting on my page. I tried changing my password and could it.
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ID
#3677160 Review #3677160 is a subjective opinion of poster.
Location
Plano, Texas
New Reviewer

Password

I have tried everything to get in to my account. Hotmail let me in so did iCloud but Facebook no. I want to recover my account. I gave you my email Ive given up emails from my email account and you are still denying me access to my own account. I set up my Facebook...
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ID
#3677034 Review #3677034 is a subjective opinion of poster.
Pros
  • Facebook is ridiculous by trying to prove your own identity
Preferred solution
I want my account back. I dropped my old phone in the pool. And now Facebook will not give me back my account
New Reviewer

I need to find out what my password and email

I have three accounts I want to close them but one so I want to close two of my original Facebook page has my cat on it just up for Christmas thats the email and password I need
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ID
#3676983 Review #3676983 is a subjective opinion of poster.
Location
Ashland, Virginia

Account Hacked

My name is not Tyger Dji so if you trying to contact him/her, dont. Thats the person that hacked my account. I got my stuff back but please make sure he/she doesnt continue this. He tried to sell a car on Facebook marketplace which led me to be blocked from searching through it. Facebook should really have a number that answers people who cant log in due to people like Tyger. Terrible customer service and now dont have any reason to continue using Facebook. Thanks for the help, but I did this myself and you should change your customer service.

User's recommendation: Delete Facebook.

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ID
#3676954 Review #3676954 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account was hacked

My Facebook account was hacked and I have not been able to get any assistance from the Facebook help center. I've spent 2 1/2 days in cyber *** (Facebook help center) trying to find a way into my account. The hacker changed the recovery email and recovery phone number so requesting a password reset sends the request to the hacker. all the reset request pages in the Facebook help center loops back to sending a reset request back to the hacker. There is no was to email, chat or call for assistance. Completely useless help center. Never use Facebook
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ID
#3676941 Review #3676941 is a subjective opinion of poster.
Service
Facebook Customer Care
Preferred solution
Recover my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

FB Account is disabled and unable to get it back

Facebook - FB Account is disabled and unable to get it back
My account got disabled because of cyberattack,,, a hacker logged in to my account, and posted violated (nudity) content on my profile and i was not aware of that. I realised in a few hours that the account got disabled and i need to send my ID to Facebook to check my...
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ID
#3676907 Review #3676907 is a subjective opinion of poster.
Location
Paris, Ile-De-France
Pros
  • News
Cons
  • No support at all
  • Does not support free speech
  • No reply by customer service
Preferred solution
Get back my account

My Facebook account was hacked and I have not been able to get any assistance from Facebook.

My Facebook account was hacked. The hacker changed the password reset email and recovery phone number so I can't reset the password. All of the help center recovery pages loop back to sending an email or text which are now to the hacker. I've spent over 2 days trying to get assistance. I had two friends who are IT specialist try and they have encountered the same problem.

User's recommendation: Never use Facebook.

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ID
#3676896 Review #3676896 is a subjective opinion of poster.
Location
Mckinney, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Facebook hacked changed email

Update by user Jun 17, 2022

Contacted FB 15+ times trying to get my fb rest had family and friends do it as well . Then made a review on them .

Original review posted by user Jun 16, 2022
My Facebook has been hacked by a scammer he got me for $307 to control over my Facebook change my email change my password change my number and is now using messenger to message my friends and family and trying to scan them pretending to be me obviously having A copy of my ID picture anyhow I just want Facebook to respond better with situations like this because scams are going on peoples lives are being affected and theres no immediate actions

User's recommendation: When somebody submit a report at their Facebook has been hacked who is your email and password has been changed shut it down so nobody has access to do any more damage.

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ID
#3676734 Review #3676734 is a subjective opinion of poster.
Location
Tiffin, Ohio
Loss
$307
Preferred solution
My Facebook back get that guy off my page using the email that’s not mine mitina8112@crealat.com

I have been hacked by Jeff Hensley

He told me that he lost everything and needed a secondary number to verify his ID ., I video called him and verified it was him. He was riding a motorcycle so couldnt talk but I visually idd him. He is an old work acquaintance and I never would have thought he was capable. Anyways, he coaxed $100 US Dollars from a Filipina friend of mine and has been trying to get money from other friends of mine. Ive tried getting my Facebook back but he has changed the password and email. Please help. Oh! It was a yahoo verification and he got into both my yahoo mail and fb

User's recommendation: Don’t trust anyone.

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ID
#3676671 Review #3676671 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Stop restricting my account
Cons
  • Almost non-existent customer support
  • Impossible to recover a hacked account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lock out of my account

Good Morning I have been lock out of my personal account (r_blackcat@***.com) and business account (ryan.ryan.associates@***.com) which are contacted to my Instagram accounts, you requested my phone number I submitted it received the code but still nothing. can you assist me please.
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ID
#3676633 Review #3676633 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Locked out of my account

I would like my account back it keeps telling me to change my password and i did over 10 times and wont let me in... im very upset... id like my account back asap thats the only way i contact my family... thanks
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ID
#3676608 Review #3676608 is a subjective opinion of poster.
Location
Carlsbad, California
Preferred solution
MY ACCOUNT BACK

Its not geting recover code

Facebook - Its not geting recover code
Facebook - Its not geting recover code
I forget my feacbook password. But,I not getting my feacbook recovery code.please sending my feacbook recovery code.
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ID
#3676541 Review #3676541 is a subjective opinion of poster.
Location
Dhaka, Dhaka

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Verified Reviewer
New Reviewer

My facebook is blocked

My facebook is blocked
Last night i changed my birthday date on my account , but by mistake a wrote a wrong date., i sended 3 ID pictures, driver license,Passeport and medical RAMQ to prove that i' m older than 18 and born in 1969
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ID
#3676513 Review #3676513 is a subjective opinion of poster.
Location
Saguenay, Quebec

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone gained access to my account

One of my friends I thought had message me a thing requesting a code that was gonna be sent to me and and I sent it to them and at that time Someone gained access to my account and change the email and phone number linked to it

User's recommendation: Don't trust any messages, have verbal communication.

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ID
#3676502 Review #3676502 is a subjective opinion of poster.
Location
Amarillo, Texas