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Verified Reviewer
New Reviewer

Messenger

Had a family member fix the problem, with NO HELP from customer service. Facebook needs to have a phone number, where you can talk to a LIVE PERSON. PERIOD!

User's recommendation: Don't count on customer service to help!

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ID
#3651189 Review #3651189 is a subjective opinion of poster.
Location
South Lyon, Michigan
Preferred solution
Let the company propose a solution

My account was hacked!

Someone stole my account and changed the email and password attached to it. I done some digging and found a way around their new email and changed the email and password but it still says review requested and I cannot get any further than that. It says I have 8 days left and it will be deleted.

User's recommendation: Protect your account, hackers suck!

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ID
#3651172 Review #3651172 is a subjective opinion of poster.
Location
Anaheim, California

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Verified Reviewer
New Reviewer

Hacker & Bullying

My face book page has been hacked by Eddie Henderson. That is the name that he gave. I met him ON YOUR FACEBOOK DATING SITE. HE has taken over my account. I got assistance from your web site to go in and change my email address. Which was gflowers@***.org. He went...
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ID
#3651067 Review #3651067 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
My facebook page has been hacked by Eddie Henderson. That is the name that he gave. I met him ON YOUR FACEBOOK DATING SITE. HE has taken over my account.

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Verified Reviewer
New Reviewer

Cant log in for unknown reason

I started new FB, and now it won't log me in for 2 days now. Pissed off severely. Need assistance sone how some way.
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ID
#3650999 Review #3650999 is a subjective opinion of poster.
Location
San Antonio, Texas
Cons
  • Locked for security reasons
Preferred solution
Issue resolved some how
New Reviewer

Locked out of Facebook?

Ive been cust over 25 yrs. All of a sudden Im locked out. Dont know why ,x CAnt reach customer service
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ID
#3650942 Review #3650942 is a subjective opinion of poster.
Preferred solution
My account reactivated

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Verified Reviewer
New Reviewer

Account disabled

My account has been disabled flor a week now and as soon as it was disabled I started receiving unauthorized charges for adds .The message says that it has been disabled because of posts or comments that didn't follow our Community Standards, but I didnt post anything that would have done that .and if I did i apologize for it. Please help with this facebook has charged me almost $600.in a week
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ID
#3650928 Review #3650928 is a subjective opinion of poster.
Location
Somerset, Kentucky
Cons
  • Lack of concern
Loss
$600
Preferred solution
Full refund
New Reviewer

Can't access my account

I cant remember my password and the phone number and email connected to my Facebook are not up to date.
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ID
#3650905 Review #3650905 is a subjective opinion of poster.
Location
Richardson, Texas

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Verified Reviewer
New Reviewer

Some hacked my account

Can i talk to a human? Forcing people to use their phone and not be able to talk to a human is inconsiderate
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ID
#3650868 Review #3650868 is a subjective opinion of poster.
Location
Vancouver, Washington

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Verified Reviewer
New Reviewer

Hacked account

Facebook - Hacked account
Someone pretending to be vatalents job there scamming people out of there Facebook and wanting me to pay 200 for my Facebook so i can have it back

User's recommendation: Where you can actually talk to some one.

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ID
#3650758 Review #3650758 is a subjective opinion of poster.
Location
New York, New York

Log in

Facebook - Log in
I still cant get in my Facebook. I was on and all the sudden it just went away keeps asking for password wouldnt take it so I reset it did this 3 times Ive tried and tried I cant get in plz help
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ID
#3650723 Review #3650723 is a subjective opinion of poster.
Pros
  • Family and friends
  • You can contact with friends from the past
Cons
  • Idenity theft
  • No customer service and no reporting problem if locked out
  • Getting hacked and deleted

Account suspended

Hello.. I have never been in trouble on fb and the last two days its been awful. I use my phone and my pc to use fb. I thought it was straightened out last night but evidently not. I dont use locations on any devices so it says someone somewhere logged in or this or that. Its all been me. I have so many pics and memories on fb and do not want for my account to be deleted. Please help me fix this. Thank you, Shannen McNett

User's recommendation: I didn’t do anything to be suspended.

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ID
#3650707 Review #3650707 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

My Page was disabled

My page disabled for no reason Ive had this page for over 15 years I love my page I have plenty of groups I have been running a successful Facebook Ive been running my business I was ready to get monetized I truly want my page back
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ID
#3650588 Review #3650588 is a subjective opinion of poster.
Pros
  • Great for staying in touch with friends
  • Good way to stay in contact family and friends and do business
  • Nice way to keep in touch with multiple friends
Cons
  • Page got disabled

My Page was disabled I didn’t receive any help I just lost my page of 10 years

I didnt receive any help I just lost my page of 10 years I have groups on my page everything I didnt do anything wrong and I lost my whole account and it says disabled I really want help
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ID
#3650576 Review #3650576 is a subjective opinion of poster.
Location
Sacramento, California

Cannot log in

Ive tried several online examples to try to find out how to get into my account but each attempt has resulted in a wall I cannot get thru. Im hoping that I was not hacked but it is likely that I was. I need help finding a way to reinstate my account.

User's recommendation: Watch your account change your password often.

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ID
#3650561 Review #3650561 is a subjective opinion of poster.
Location
Saint Louis, Missouri

Reels program

Facebook - Reels program
Facebook - Reels program
My content has not violated the policies for the program. I would like to know what videos that was so called violated. And how can this issue be resolved. I would like to stay in the program.
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ID
#3650512 Review #3650512 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Let the company propose a solution