Unclaimed
Facebook
Reviews and Complaints
82.6M
CLAIMED LOSSES
79.9K
TOTAL REVIEWS
1.2M
PAGE VIEWS
683
ISSUES RESOLVED
Facebook Reviews
My account is locked and I can't get in as its got an old phone number connected to it.
I misplaced my phone and tried logging into my account from an old device. I tried several times and I'm now locked out. The account is still connected to my old phone number so I tried connecting to my account using my email address. After many times of trying to log...
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ID
Location
Rotorua, Bay Of Plenty
New Reviewer
Because I’ve use Facebook for a long time
Well I dont have a complaint at all except for my account was hacked and now I cant get in..,,, I need help getting in to my Facebook account not writing a big book about a useless novel I just want to get into my account so I can go through my friends list again thats all I need to do
ID
Location
Santa Clara, California
Preferred solution
I would like to get my account back
CUSTOMER contact re Security
Re: non responsive administrator On a public grouo, our solo administrator of 1- years has been letting on a lot of spam members for the last 6 months. ) t shirt ads etc) We are fed up and have asked him publicly to make the group private .. or allow moderators or...
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ID
Location
Stony Plain, Alberta
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey locked me out of my account and no way to get help
I had To change my Name because I had a stalker who was stalking me and I didn't want him to know anything about me. I changed my name from Jennifer aigo to Jenny Kay and they ended up blocking me out of my account I got a different phone number because of the stalker...
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ID
Location
Des Moines, Iowa
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Because Facebook backed up terrorist and for no reason restricted my account
Update by user Aug 15, 2022
Facebook has to be understanding Who’s good to others and who’s is support terrorist and I hate terrorist and I am against of terrorist.
Original review posted by user Jul 16, 2022
I received warning from Facebook that you restricted my account for 24 hours, the reason I wrote it against of Taliban terrorist government in Afghanistan and I have more than 12 years this account and I never ever did anything wrong or against Facebook community I hope Facebook be understanding how to control customers User's recommendation: Facebook to be understanding who’s wrong and I didn’t agree with Facebook restricted my account and Facebook have to be asking me sorry!
Resolved
ID
Location
Austin, Texas
Cons
- Dont like the bs
- Have to be more understanding
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnable to have a code sent to me to be able to log on to Facebook
Unable to have a code sent to me to be able to log on to Facebook Tried to contact customer service but customer service was not available at the time
User's recommendation: Don’t try to contact customer service because you won’t get through.
ID
Location
Avon, Indiana
New Reviewer
I can't get back into my account
My account was hacked and the hacker changed the email address so I'm not able to get into my main account I don't understand why they will do that. If you can help me that would greatly be appreciated
ID
Location
Spring, Texas
Pros
- Having contact with longtime friends
- Nwe oo lay
- Connected with friends and family
Cons
- Hackers facebook security
- Please reactivate my ad account please
- Difficult to regain after lose google authentication
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI want to report fraudulent activity
Don't answer phone I was hacked and can't login into account to report. Actually really bogus that there is a way to contact Facebook.
User's recommendation: Answer the freaking phone.
ID
Location
Liberty Lake, Washington
Cons
- Being hecked
Loss
$3500
Preferred solution
Full refund
New Reviewer
It is sad that my account got hacked and I can’t talk to someone to help me with this problem. I have pictures on my page of my family and these people are using them to advertise bitcoins
My Facebook account has been hacked and they have blocked me out of it. These people have access to all my pictures and info and are posting pictures and comments on my page
ID
Location
Savannah, Georgia
Pros
- Great way to stay in contact with old friends and family
- Great way to stay connected
Cons
- Security not good
Preferred solution
Let the company propose a solution
New Reviewer
My Facebook page has been locked
For some reason it was assumed there was someone else trying to use my fb account which was not the facts. Why lockup someone's fb page without there knowledge or some warning? Please allow me access to MY FB PAGE, PLEASE. SINCERELY, Donna Morton
User's recommendation: Facebook has it's issues.
ID
Location
Owensboro, Kentucky
Pros
- Talking to friends
Cons
- Friends and family
- I want my account back plz help me
Preferred solution
Let the company propose a solution
New Reviewer
Unable to contact Facebook
Facebook has disabled my account with an alleged community standards issue with no means of contacting Facebook to sort it out. I apparently posted something on my page but they havent provided proof or evidence. I dont recall posting on the date they claim and there is a strong possibility that my account may have been hacked. I live in the Uk and I would like Facebook to provide evidence of what I have allegedly done, I havent been able to use my business page or messenger to contact any of my clients
User's recommendation: Unlikely at this time.
ID
Location
Leeds, England
My account was disabled for no reason.
Dear Facebook Team, My Facebook DETAILS AS BELOW. Name: MOSTAFA YOUSIF Mobile Number: 0740072**** or 0736849**** both are my numbers. I live in England, Warrington. I have also attached my residence card to prove my identity. On the 26th o of June i have shared a funny...
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ID
Location
Brandon Creek, England
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can’t open my account I don’t know why
Actually I cant log in my Facebook account I have mail Id but unlucky I lost my no but I can give any type of verification Amir I can even sumbit my document if you need so please solve my problem and open my account and please give me back my account I will be very thankuful for this if you did and I give 5 star
ID
Location
Brandon, Mississippi
New Reviewer
I can't send messages
They could not help at the T MOBILE store to fix my problem.i just don't understand why you guys can fix my problem
ID
Location
Bentonville, Arkansas
I was hacked I called left several message been 7 days and still no help
Been hacked need help to get back into my account they changed my name and email so need help to get it resolved I called and left several voicemails and I emailed all the addresses all came back saying they couldnt be delivered very pissed
User's recommendation: Don’t get Facebook.
ID
Location
Austin, Texas
Pros
- Play games on facebook chat with friends
Cons
- Hacking of account
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