My account is locked and I can't get in as its got an old phone number connected to it.

I misplaced my phone and tried logging into my account from an old device. I tried several times and I'm now locked out. The account is still connected to my old phone number so I tried connecting to my account using my email address. After many times of trying to log...
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ID
#3776745 Review #3776745 is a subjective opinion of poster.
Location
Rotorua, Bay Of Plenty
New Reviewer

Because I’ve use Facebook for a long time

Well I dont have a complaint at all except for my account was hacked and now I cant get in..,,, I need help getting in to my Facebook account not writing a big book about a useless novel I just want to get into my account so I can go through my friends list again thats all I need to do
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ID
#3776553 Review #3776553 is a subjective opinion of poster.
Location
Santa Clara, California
Preferred solution
I would like to get my account back

CUSTOMER contact re Security

Re: non responsive administrator On a public grouo, our solo administrator of 1- years has been letting on a lot of spam members for the last 6 months. ) t shirt ads etc) We are fed up and have asked him publicly to make the group private .. or allow moderators or...
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ID
#3773262 Review #3773262 is a subjective opinion of poster.
Location
Stony Plain, Alberta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They locked me out of my account and no way to get help

I had To change my Name because I had a stalker who was stalking me and I didn't want him to know anything about me. I changed my name from Jennifer aigo to Jenny Kay and they ended up blocking me out of my account I got a different phone number because of the stalker...
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ID
#3767648 Review #3767648 is a subjective opinion of poster.
Location
Des Moines, Iowa
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Because Facebook backed up terrorist and for no reason restricted my account

Because Facebook backed up terrorist and for no reason restricted my account
Update by user Aug 15, 2022

Facebook has to be understanding Who’s good to others and who’s is support terrorist and I hate terrorist and I am against of terrorist.

Original review posted by user Jul 16, 2022
I received warning from Facebook that you restricted my account for 24 hours, the reason I wrote it against of Taliban terrorist government in Afghanistan and I have more than 12 years this account and I never ever did anything wrong or against Facebook community I hope Facebook be understanding how to control customers

User's recommendation: Facebook to be understanding who’s wrong and I didn’t agree with Facebook restricted my account and Facebook have to be asking me sorry!

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Resolved
ID
#3767069 Review #3767069 is a subjective opinion of poster.
Location
Austin, Texas
Cons
  • Dont like the bs
  • Have to be more understanding
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to have a code sent to me to be able to log on to Facebook

Unable to have a code sent to me to be able to log on to Facebook Tried to contact customer service but customer service was not available at the time

User's recommendation: Don’t try to contact customer service because you won’t get through.

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ID
#3765954 Review #3765954 is a subjective opinion of poster.
Location
Avon, Indiana
New Reviewer

I can't get back into my account

My account was hacked and the hacker changed the email address so I'm not able to get into my main account I don't understand why they will do that. If you can help me that would greatly be appreciated
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ID
#3765327 Review #3765327 is a subjective opinion of poster.
Location
Spring, Texas
Pros
  • Having contact with longtime friends
  • Nwe oo lay
  • Connected with friends and family
Cons
  • Hackers facebook security
  • Please reactivate my ad account please
  • Difficult to regain after lose google authentication
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to report fraudulent activity

Don't answer phone I was hacked and can't login into account to report. Actually really bogus that there is a way to contact Facebook.

User's recommendation: Answer the freaking phone.

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ID
#3764464 Review #3764464 is a subjective opinion of poster.
Location
Liberty Lake, Washington
Cons
  • Being hecked
Loss
$3500
Preferred solution
Full refund
New Reviewer

It is sad that my account got hacked and I can’t talk to someone to help me with this problem. I have pictures on my page of my family and these people are using them to advertise bitcoins

My Facebook account has been hacked and they have blocked me out of it. These people have access to all my pictures and info and are posting pictures and comments on my page
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ID
#3763293 Review #3763293 is a subjective opinion of poster.
Location
Savannah, Georgia
Pros
  • Great way to stay in contact with old friends and family
  • Great way to stay connected
Cons
  • Security not good
Preferred solution
Let the company propose a solution
New Reviewer

My Facebook page has been locked

My Facebook page has been locked
For some reason it was assumed there was someone else trying to use my fb account which was not the facts. Why lockup someone's fb page without there knowledge or some warning? Please allow me access to MY FB PAGE, PLEASE. SINCERELY, Donna Morton

User's recommendation: Facebook has it's issues.

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ID
#3759767 Review #3759767 is a subjective opinion of poster.
Location
Owensboro, Kentucky
Pros
  • Talking to friends
Cons
  • Friends and family
  • I want my account back plz help me
Preferred solution
Let the company propose a solution
New Reviewer

Unable to contact Facebook

Facebook has disabled my account with an alleged community standards issue with no means of contacting Facebook to sort it out. I apparently posted something on my page but they havent provided proof or evidence. I dont recall posting on the date they claim and there is a strong possibility that my account may have been hacked. I live in the Uk and I would like Facebook to provide evidence of what I have allegedly done, I havent been able to use my business page or messenger to contact any of my clients

User's recommendation: Unlikely at this time.

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ID
#3757666 Review #3757666 is a subjective opinion of poster.
Location
Leeds, England

My account was disabled for no reason.

Facebook - My account was disabled for no reason.
Dear Facebook Team, My Facebook DETAILS AS BELOW. Name: MOSTAFA YOUSIF Mobile Number: 0740072**** or 0736849**** both are my numbers. I live in England, Warrington. I have also attached my residence card to prove my identity. On the 26th o of June i have shared a funny...
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ID
#3752148 Review #3752148 is a subjective opinion of poster.
Location
Brandon Creek, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can’t open my account I don’t know why

Actually I cant log in my Facebook account I have mail Id but unlucky I lost my no but I can give any type of verification Amir I can even sumbit my document if you need so please solve my problem and open my account and please give me back my account I will be very thankuful for this if you did and I give 5 star
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ID
#3749645 Review #3749645 is a subjective opinion of poster.
Location
Brandon, Mississippi
New Reviewer

I can't send messages

They could not help at the T MOBILE store to fix my problem.i just don't understand why you guys can fix my problem
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ID
#3737317 Review #3737317 is a subjective opinion of poster.
Location
Bentonville, Arkansas

I was hacked I called left several message been 7 days and still no help

Been hacked need help to get back into my account they changed my name and email so need help to get it resolved I called and left several voicemails and I emailed all the addresses all came back saying they couldnt be delivered very pissed

User's recommendation: Don’t get Facebook.

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ID
#3734846 Review #3734846 is a subjective opinion of poster.
Location
Austin, Texas
Pros
  • Play games on facebook chat with friends
Cons
  • Hacking of account