This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can't get my code generated and also I can't get into my Instagram

It has been almost two months and I have sent in My ID to get verified that it is my account and haven't heard anything so I'm getting a little upset not being able to get into my Facebook because I can't get my code generated to my phone or my email addresses that I have on my Facebook account. Because it originally got hacked but I changed email address and changed my phone number back to mine.
View full review
ID
#3722559 Review #3722559 is a subjective opinion of poster.
Location
Franklin, Indiana
Pros
  • Reuniting with friends
  • Memory of my mom who passed
  • Help me to regain my account
Cons
  • If something happens they do not have customer suppot
Preferred solution
To be able to get back into my account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suggestion to allow comments under news stories

Under the News tab under each news article Facebook does not put a comment section unless you repost it. Same with allowing to see how many likes and dislikes. When you repost it is only seen by a few. This oppresses the voice of the people. If Facebook was fair you would allow comments and the amount of likes to be seen. This is control. I get that Facebook is a private organization but really you want to suppress and control the voice of the public. Its as if your afraid for truth to be heard. What the majority truly feel to be heard. Its like you must protect a narrative. Comon man.
View full review
ID
#3719601 Review #3719601 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

No facebook

Not sure I am not writing 100 send symbols or whatever you need I need to talk to somebody now not my writing 100 symbols

User's recommendation: To help out better and make it easier.

View full review
ID
#3718950 Review #3718950 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Pros
  • People to talk to
  • Convenience
Cons
  • I would be able to use my messenger
  • Arbitrary account lockouts based on liberal viewpoints of staff
Preferred solution
Nothing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suspended Account

Hi There, My account got suspended Wednesday 29th at 7.30am, I disagreed with the decision, so today at 9am it was unsuspended, I then added 1 friend and now it has been suspended for another day. I use my Facebook solely for work, without it I will be unemployed, please can I have it reinstated asap, plus can you make sure it doesn't get suspended in the future too, or at least show me a way of making it possible for me to use the social media platform so it doesn't get suspended as I have read all the rules and conditions and as far as I am concerned I stick to them appropriately.
View full review
ID
#3718449 Review #3718449 is a subjective opinion of poster.
Location
Lenham, England
Preferred solution
Let the company propose a solution
New Reviewer

Payout on marketplace

Facebook - Payout on marketplace
Facebook - Payout on marketplace
Facebook - Payout on marketplace
I sold something on Facebook marketplace but it says payout and then it says it needs my tax info but it won't let me put my tax info in
View full review
ID
#3713627 Review #3713627 is a subjective opinion of poster.
Location
Pocatello, Idaho
Pros
  • Finding and communcating with family
Cons
  • No phone number to talk to someone
  • Never get ideas
  • Cant get ahold of anyone to help me
Loss
$140
Preferred solution
I have a payout but it's not that me put my tax info in and it says I need my tax info

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account Blocked

Facebook - Account Blocked
Facebook - Account Blocked
Update by user Jul 24, 2022

So far, no feedback once so ever. My account still blocked

Update by user Jun 24, 2022

I´ve tried all the solutions presented by Facebook, without success

Update by user Jun 24, 2022

No development

Update by user Jun 24, 2022

No answer

Update by user Jun 24, 2022

None

Original review updated by user Jun 24, 2022
On the 21st this month, my account was hacked from a different location, within national territory (PORTUGAL). Since, this day, I no longer can sign in to my account ( acastro_19@***.com ). I've tried all solutions, provided by Facebook (personal documents, such my drive license and my ID card) and still can't get access. I'm losing my patience, because I can't find any valid form of contact (email or phone number). Can you assist me with this issue? For further contact use, the below email. acastro70@***.com Thank you Best regards
View full review
ID
#3701176 Review #3701176 is a subjective opinion of poster.
Pros
  • Socialising
  • Great keeping in touch with old friends
Cons
  • People hacking
  • There are fake people
  • Finding difficulty in operating my facebook account
Preferred solution
Unlock my Facebbok account - acastro_19@hotmail.com

My account of years has been compromised

I can't long into my account nomore saying it I never used this device to long in .I need identify my page
View full review
ID
#3700406 Review #3700406 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to access my facebook account

Unable to access my facebook account Inbox Michael Temmy to Support 0 minutes agoDetails Dear Facebook Team, My phone was mistakenly wiped off which caused me to lose all my data. My Facebook account was 2 steps verification active, but because I did not have access to the Google authenticator app again on my phone, my Facebook account was logged out. I have tried every possible mean to log in back, it did not work. Kindly help me in recovering my Facebook account back. Counting on your quick action. Thank you Best regards Facebook Username: Temitope Michael Real Name: Opeyemi Adebimpe Awoseyin
View full review
ID
#3697885 Review #3697885 is a subjective opinion of poster.
Location
Amsterdam, North Holland
Preferred solution
Recovery of my Facebook account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Facebook account recovery

After days of tractations, the issue with my Facebook account was finally resolved. It was resolved as soon as a HD scanned copy of the Passport was issued. But to find out to what emails to send it I had to read multiple articles. I wish Facebook makes it easily to allow users who have no access to their account to easily submit some necessary documents, if required.

User's recommendation: If you have Google authenticator as 2FA option, always keep your back up codes and a secondary 2FA option active, they could save you from being limited to access your account In case you lose the codes on Google authenticator.

View full review
ID
#3697807 Review #3697807 is a subjective opinion of poster.
Location
Riga, Riga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing Tributes on my husband's Legacy account

I am the Legacy contact person for Joe Minter, from Madill,Oklahoma. On Sunday I noticed I can not see any Tribues on his account. Their looks to be none there. There should be about 8-10 post. His Timeline seems okay. I hope you can help. Thank you. Vicky Minter
View full review
ID
#3696235 Review #3696235 is a subjective opinion of poster.
Location
Norman, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Why is my Facebook account on restrictions for 13 days

My account is on restricted for 13 days Tried calling customer got run around back to website Please help me understand why my account has restrictions Edward norris 616-773-****
View full review
ID
#3691618 Review #3691618 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Preferred solution
Apology

Crazy stalker i need help with

There is a middle aged black man by the name of Marshall Lyle who keeps messaging me weird things and saying commenting weird things on my posts, despite the fact that I do not know him and the fact I've asked him to several times to stop publicly on my comments. Thru...
View full review
View full review
1 comment
#2199557

Set your profile to private. File a police report.

ID
#3690944 Review #3690944 is a subjective opinion of poster.
Location
Culpeper, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someonehackmyaccount.

Facebook - Someonehackmyaccount.
Facebook - Someonehackmyaccount.
Someone *** my Facebook I'm sick and tired of it y'all *** me. The same woman and I don't know who else is doing it can you please stop there's a Facebook but back

User's recommendation: This ain't Fair.

View full review
ID
#3690528 Review #3690528 is a subjective opinion of poster.
Location
Forsyth, Georgia
Preferred solution
Deliver product or service ordered
New Reviewer

Suspended for no teason

I am suspended from my account they say permanently in 30 days but I have not posted or commented anything and cant get anyone to help me get back in FB need it for business

User's recommendation: Love it.

View full review
ID
#3686754 Review #3686754 is a subjective opinion of poster.
Location
Spring Hill, Kansas
Preferred solution
Access to my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Unable to talk to a customer support person

Facebook - Unable to talk to a customer support person
Update by user Jul 19, 2022

As of today 7/19/22 I have heard nothing from Facebook, I still continue to regain access to my account and no luck. The frustrating point right this second is I get emails from Facebook everyday saying I have 400+ notifications on that Facebook account..

it isn't rocket science, If I get those notifications it must be kine especially how hard I've tried to get in and the measures I've taken to recover my account.

I'm one pissed consumer. Thanks for the opportunity to vent my frustrations.

Original review posted by user Jun 19, 2022
I've been locked out of my account main page for months now. I've tried everything they suggest yet when I send my drivers license picture and the AlterNet email they can never help me. I try and look for my account and the oddest thing is I can't find that account anymore. Wouldn't it just be easier to help me instead of sending me on wild goose chases?...

User's recommendation: Dont count on facebook letting you back on your facebook page, or back to get the ohotos you have that have taken years to get , i cant even see my deceased sisters page because they wont help me.

View full review
ID
#3685653 Review #3685653 is a subjective opinion of poster.
Location
Eugene, Oregon
Pros
  • Talking to friends and family
Cons
  • Not having staff to help you get into your account
Loss
$1
Preferred solution
I want my Facebook page back