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Verified Reviewer
New Reviewer

Called and got no support

Tried your email got nothing so I called to be told to use email. So far I did everything you asked and cant create or fix my accounts. I provided drivers license to receive nothing. So far I dont see the point of Facebook around anymore. Please help or bad rep will be spread by my friends. I dont deserve this treatment call me at 563-321-**** and unlock me from my email I sent from your forms. Peterdotterweich84@***.com

User's recommendation: Don’t get sucked into Facebook ***.

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ID
#3630570 Review #3630570 is a subjective opinion of poster.
Location
Cascade, Iowa
Pros
  • Havig pictures all in one place
Cons
  • No help from customer service
Preferred solution
Unlock my account

My Facebook and messenger was hacked ,

Facebook has not replied to me at all , I had a friend help me get it back and it took a couple of days of trying , only one conversation from messenger was deleted and that was from my junkie flatmate so Im not sure if I had been hacked by her , as it seems weird , Im not happy at all that I waS very upset my privacy was violated, its not far and not on at all
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ID
#3630555 Review #3630555 is a subjective opinion of poster.
Location
Manfred, New South Wales

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Verified Reviewer
New Reviewer

Marketplace

The buyer made a late complaint, paid me then was refunded her money. The product sold wasn't returned, and I'm out $300.
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ID
#3630521 Review #3630521 is a subjective opinion of poster.
Location
Sanbornton, New Hampshire
Loss
$300
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Some one hacked my account and changed my email

Facebook - Some one hacked my account and changed my email
Facebook - Some one hacked my account and changed my email
Facebook - Some one hacked my account and changed my email
To whom it may concern: My Facebook account has been hacked and the email has been changed. I have tried to use my cell phone number to retrive my information with no success. It sends the codes to this bogus email. This is a real big problem for me since I have 11 years worth of memories. My original email address was jaytee0420@***.com. Please dont direct me to the fix your account page I've been around in cicles with that since this whole thing started Thursday 5/27/22 Please fix this as soon as possible

User's recommendation: Guess what it’s still not fixed.

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ID
#3630505 Review #3630505 is a subjective opinion of poster.
Location
Endicott, New York
Preferred solution
I would like access to my Facebook account

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Verified Reviewer
New Reviewer

For a friend

Hi my friend has multiple accounts and FB needs to help me help him start over. Can you call me to discuss this. My number is below. I have trouble over msging and it takes me to long to type one handed.
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ID
#3630432 Review #3630432 is a subjective opinion of poster.
Preferred solution
A phone call
New Reviewer

Easily hacked accounts and no way to talk to a person

My account was hacked and all of my information was changed. Sent a copy of my ID and still not resolved. Im still locked out of my account
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ID
#3630430 Review #3630430 is a subjective opinion of poster.
Location
Stuart, Virginia
Preferred solution
My account back
New Reviewer

Roselyn Kelly/ open my account

Facebook - Roselyn Kelly/ open my account
I need to open my Facebook account I need passwords and everything on it please help me that this is very urgent please help me its an old account name is Roselyn Kelly
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ID
#3630387 Review #3630387 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
I’m trying to get into my Facebook account please help me this is very urgent

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Verified Reviewer
New Reviewer

Been hacked cant get back in.

Facebook - Been hacked cant get back in.
My full name is Jacob William Brodhead and my Facebook account is Jake Brodhead I was messaged on messenger by a Facebook friend who said they needed help getting into there Facebook I didn't suspect that there account was hacked until mine was. I was kicked out of my...
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ID
#3630376 Review #3630376 is a subjective opinion of poster.
Pros
  • Getting in touch with family and friends
Cons
  • Hacked account i cant access
  • Not enough support
Preferred solution
My Facebook account back
New Reviewer

I need it back

Someone stole my stuff and I can't get in that phone had all the verification and now I have no access to it so idk what to do n I need it
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ID
#3630372 Review #3630372 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

My account has been taken over

Someone got into my account and changed the password and add this account to settings Pihide2870@***.com and now i cant long in to Facebook or messenger And they got my password and personal information
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ID
#3630340 Review #3630340 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Facebook sent me something about making my page a business page

Facebook sent me something about making my page a business page
Facebook sent me something about making my page a business page
Facebook sent me something about making my page a business page
Facebook sent me something about making my page a business page
I just wanted to know if it was Facebook sending me so I can work with you guys and make my page a business page asking me for my income tax number and my legal name I'm just wondering if that was you so please give me a call 754-779-**** thank you
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ID
#3630316 Review #3630316 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Just want to know if this is Facebook sending me that.???

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New Reviewer

I can’t access my marketplace on Facebook now for 3 months

Im not able to access marketplace on my Facebook page its been like this for three months Ive had no violations an Im not told why I cant access Facebook Ive sent over 20 emails with no answer back

User's recommendation: For Facebook to stop abusing its power.

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ID
#3630315 Review #3630315 is a subjective opinion of poster.
Cons
  • Problem was not resolved
  • Support sucks
  • No human customer service
Loss
$2
Preferred solution
Apology
New Reviewer

Hacked

Facebook - Hacked
My accounts were hacked Facebook has been no help at all the same hackers hacking all of my friends and nobody has done anything about it
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ID
#3630292 Review #3630292 is a subjective opinion of poster.
Location
Rockport, Texas
Preferred solution
My accounts back
New Reviewer

Someone accessed my account and posted items on marketplace.

I am still barred from Marketplace. I did nothing against the rules. Someone hacked my account and placed a truck for sale add numerous times and I have no idea what else they have done. Since then I have made adjustments your web sight recommends for security. I don't feel I should be punished for someone else's actions. Thankyou

User's recommendation: Tighten security.

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ID
#3630280 Review #3630280 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Family friends hobbies marketplace
Preferred solution
Access to marketplace
New Reviewer

Haven't got any help recovering my Facebook account that was hacked

My account was hacked the hacker changed my email and phone number and nobody has helped me or even gotten back to me about the issue

User's recommendation: Don't depend on Facebook to help you out with any issues because they wont.

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ID
#3630265 Review #3630265 is a subjective opinion of poster.
Location
Miami, Florida
Pros
  • Keeping in touch with family friends
Cons
  • No support at all
  • Hard to contact fb
  • No human customer service
Loss
$50
Preferred solution
Recover Facebook account that was hacked!!!