Hacked account

I was hacked a little more than a week ago and have spent endless hours/days to find someone to help me including my Verizon telephone and no one can do anything. NOW i can't even get into my account. Please please help. Karen Kockelman

User's recommendation: Don't expect to be able to get any help from Facebook. There is no way to talk to them.

View full review
ID
#2493712 Review #2493712 is a subjective opinion of poster.
Location
Cold Spring, Minnesota
New Reviewer

Hacker

Someone hacked And my Facebook page and I cannot get in they change the phone number and the email address and Im still trying to figure out how to get in there
View full review
ID
#2493651 Review #2493651 is a subjective opinion of poster.
Preferred solution
I would like to get my money back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost account with help or response from Facebook

It seems that my Facebook account has just disappeared. When I try to log on, it asks for my password. I enter it. It says to enter the code that they email you. I enter it. Then, it asks you to enter the code generator that you have to access from your Facebook page. If I cant get into my account, how can I get the code generator? I tried doing the alternate ways of getting access to my account, and it will send a code to your phone. When asked to verify my phone number, it is my number but with a country code for Singapore. I have reached out to FB several times and filled out their forms. I have had zero response. I would that their customer service is poor, but really it seems to not even exist.
View full review
ID
#2493631 Review #2493631 is a subjective opinion of poster.
Service
Facebook Advertisement
Pros
  • Great way to keep in touch with family and friends
Cons
  • Plz recover my facebook account
  • No response when contacting customer service
Preferred solution
To have my account back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I’m having trouble with Facebook marketplace

I’m having trouble with Facebook marketplace
Im entering my SSN to continue shipping on Facebook marketplace and for some reason Im getting an error message. Please advise on what to do.

User's recommendation: When there’s money involved phone support is way better.

View full review
ID
#2493627 Review #2493627 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account hacked

It seems like my Facebook account has just disappeared. It asked for my password, I put it in. It asked to verify it was me, I put in my email. A code was sent to me. I put the code in. Then, it tells you to put in the code generator that you find on your FB page. If I...
View full review
View full review
ID
#2493615 Review #2493615 is a subjective opinion of poster.
Location
Annandale, New Jersey
New Reviewer

Resolved: Disabled my account i was putting pictures back on face book to show my body art....my privates are covered and the pictures are done in good taste and i have been careful after my first mistake a pic

Update by user Apr 08, 2021

Company fixed the issue and I have been provided with apology. Turned my account back on.

Original review posted by user Apr 07, 2021
a picture i wasn't paying attention too showed a nipple...so anyways i would appreciate it if you put my account back on as i share only with 2 girls my aunt and niece...we communicate and exchange pictures...i am a responsible person and will continue to share my art photos with family......thank you for you prompt attention as i'm waiting to converse with my aunt and niece...sheryl austin.....furthermore i was appalled when a friend request was sent to me thru the mainstream that was a full photo edge to edge with a naked vigina with pubic hair and a thin black ribbon....that is what you should be taking off the interent.....not my body photo art...

User's recommendation: not pleased feel discrimated against as im almost 62 years old and keep my body covered in private areas and in toning shape...

View full review
Resolved
ID
#2493550 Review #2493550 is a subjective opinion of poster.
Product
Facebook Profile
Pros
  • Finding lost family friends and pets
  • Nice app and good to connect
Cons
  • Cant contact them to resolve problems
  • You have blocked me or freedom of speech
  • No customer service support
Preferred solution
put my account back on line please
New Reviewer

No help

A friends account got hacked and they changed all her info and are demanding apple cards to give it back

User's recommendation: Don't bother calling a waste of time as usual.

View full review
ID
#2493460 Review #2493460 is a subjective opinion of poster.
Cons
  • Facebook promotes hackers
  • Hacking
Preferred solution
Human help

Someone hacked my account and i have no way of getting my generator code they even change my email

Facebook - Someone hacked my account and i have no way of getting my generator code they even change my email
No one has reached out to me yet. Someone hacked into my account and I cant get the code generator. I'm able to change my Facebook password but not the code generator.
View full review
ID
#2493456 Review #2493456 is a subjective opinion of poster.
Location
Stamford, Connecticut
New Reviewer

Abusive/Fake/ Harassing profile: Albert Westley

Good Day Support I urgently need your help. There is a user Albert Westley who we believe is a fake account and this person is pretending to be someone else. However, the main issue here is that this memorial page was setup by this person who is spreading fake news and...
View full review
View full review
ID
#2493326 Review #2493326 is a subjective opinion of poster.
Product
Facebook Website
Pros
  • Keep contact with family
  • Talk to family
  • Staying connected with friends
Cons
  • Do not have a direct facebook support ability
Preferred solution
Deleting this persons account and ensuring they don’t open another memorial account for Butch Harris as nothing they are saying is true. It’s my uncles ex partner who is sour as he was expecting more money to be paid out to him from the life insurances.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can't answer all those questions because I haven't dealt with you yet

Urban act completely even the phone number associated with my account I can't log in I can't change my phone number can't change my password someone else's running my computer for Facebook and I don't know what else they've gotten into I tried to go

User's recommendation: I guess be very very careful on anything that happens that you see that changes even on your cell phones if the color of the screen changes means there's you've been hacked.

View full review
ID
#2493319 Review #2493319 is a subjective opinion of poster.
Product
Facebook Website
Pros
  • Connecting with friends and family
Loss
$500
Preferred solution
I just want to get my Facebook back and running like normal

Possible scam

F A C E B O O K fb.5V7B8WIICZO.5V7B8WIICZO@***.us via 92718****.canadaimmigration.eu.com 16:36 (3 hours ago) to me We received a request to reset your Facebook password. facebook Hi peterjg47, We received a request to reset your Facebook password. Reply the following email with code: 571-03*-459-*77 Didn't request this change? If you didn't request a new password, reply and let us know. This message was sent to peterjg47@***.com at your request. Facebook, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA 94025 and i keep getting somebody from RUSSIA trying to connect to an account which i removed years ago please, please sort this its driving me nuts, obviously i do not want to reply if it's not safe. Regards Peter
View full review
ID
#2493232 Review #2493232 is a subjective opinion of poster.
Location
Kidbrooke, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not received the get code for my account

I lost my old phone. I have a new phone and because it is a new device, Facebook requires a code for me to log back in. I select the option to receive it by text, but I never receive it.
View full review
ID
#2493220 Review #2493220 is a subjective opinion of poster.
Pros
  • Being able to connect with people
Cons
  • Too difficult to get customer service
Preferred solution
Let the company propose a solution
New Reviewer

Unfair treatment

I made a post and because I am a republican it was removed and I was banned for 30 days this liberal socialist Agenda is out of hand and seems liberals can post anything they want I am getting a law suit against Facebook

User's recommendation: Stay off Facebook.

View full review
ID
#2493211 Review #2493211 is a subjective opinion of poster.
Pros
  • Talking with friends
Cons
  • Does not support free speech to liberal
Preferred solution
Apology
New Reviewer

No longer have access to old phone account

I used a text now number and I can't verify it but I have a new phone I'm trying use that I got today can u take the confirm identity off so I can update my new number I just got
View full review
ID
#2493187 Review #2493187 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account has been locked

Dear facebook team My name is Gufran Ahmad. I have been using Facebook for the last few Years. A few days ago, my Facebook account was locked because i change my email id of my account and Facebook's security system told me to Confirm my identity but there is no option to verify my identity. But i submit my appeal and identity proof through mail so please check it and unlock my account as soon as possible. Thanks Facebook Team. NAME:Gufran Ahmad MAIL:gufran1686@***.com Password: @sadan@ DOB :-01/01/2003
View full review
ID
#2493184 Review #2493184 is a subjective opinion of poster.
Location
Lucknow, Uttar Pradesh