Leah L Cna

Someone used my account

Cant not sign in my account. So I tried to do the authentication and I I found that theres a new email. And so thats why I cant sign in
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Jonathan F Biq

Facebook promotion

I ran a $20 promotion on my JJ the junk man page Facebook was supposed to match me $20 but you charge me $20 twice I'm OK with that if I have to be but I am trying to not get charged $20 again thank you
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Loss:
$20
Pros:
  • Good for my business page

Preferred solution: Price reduction

Anonymous
map-marker Houston, Texas

My Facebook was hacked.

Hello my name is Karla sanguineti. I sent my driver license photo in yesterday and you guys are reviewing my account so its now locked.

Yesterday I noticed unusual activity around 9am there was a new page in my account and it was all in Vietnamese so I could understand nor it would let me delete this page off of my profile because it said I wasnt the admin of that business page that suddenly appeared yesterday. Then I noticed that they tried placing an ad with one of ny credit cards it didnt go through the first time around and the people that hacked my profile messaged Facebook saying that they need that ad to go through. You guys responded and made it happen. So now I dont know if it was with my card.

I started getting all these notifications for this ad I never made and then I sent over my id now my profile is locked. I also saw they changed my email to theirs so this is very scary.

I just want my profile back since its locked . all help me out?

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LIZ M Rxo

Recover my account

I haven't heard from anyone to recover my account that I had had since 2005. I have tried everything and my number has change so I can't recover it on my own. I am extremely frustrated/pissed because I have memories that I can't get back and my late fiance to accept my friend request. If I don't hear from someone to get ahold of my old account I'm going to flip.
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Preferred solution: Get my account back

User's recommendation: This or Facebook don't care much about hackers they make it that you have to do all the work and when you try to get ahold of someone Noone will answer or they don't have anything set up for communication

Kahli Sax

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Verified Reviewer
| map-marker Hampstead, England

Cant get answers

Ive accidentally Turned off notifications and tagging from a specific friend. I can't be tagged in anymore posts from this person.
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Anonymous

Customer service

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They suck did not help me at all I still can't get on everything its asking for i did n its not accepting it I need 2 talk 2 a live person so this can be fixed
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Cons:
  • No consumer service or hot line for real help

Preferred solution: Fixed

Jeff B Gjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone hacked my Facebook

They changed all my passwords and I don't know how they did it. Like I really just started over after having my Facebook for 4 years
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Loss:
$400

Preferred solution: My account back

User's recommendation: Nothing

Abcde Ygb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mclean, Virginia

Facebook is frustrating

Facebook is frustrating
I was sending photos to respond to a message received about my truck Im selling I accidentally sent a photo of a receipt that had my NAME AND ADDRESS on it! And Facebook doesnt let you remove messages once theyre sent! This is extremely dangerous. I fat fingered my way into danger. You cant call anyone because FB doesnt have a real support center..this is upsurd
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User's recommendation: Get off Facebook this app sucks anyway

Aleana L Cyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hacked account

My account was hacked and all my login info changed. There is no way to reach anyone to sort it out! Now the hacker put a 2 part authentication on it. Help center only helps if you can log in! Help!!!!!
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Pros:
  • Facebbok market place and more
  • Love to be on there daily
  • Contact old friends
Cons:
  • Hacked my acct
  • Need help
  • Facebook account is lock

Preferred solution: My account back

Anonymous
map-marker Indianapolis, Indiana

Facebook Account

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approximately July 24. 2021 I had Received a Text Message on my mobile phone that my facebook account password had been changed and it was not me that logged in. somebody had Guessed my password and changed The Email address to theirs. i had assumed i was hacked by a brilliant she or he and i would like to know if i could Report it as hacked and Give me a temporary password to log in and change The Email address? the hackers Email is a hotmail.com Email address which is s*******d@***.com this is not My Email address. can i have assistance with this and Thank you. Joey McGrath
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User's recommendation: i would like to Recommend to facebook users that you take addtional steps to avoid being Hacked.

Chelsie D Glt

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Verified Reviewer
| map-marker Saint Cloud, Florida

Hacked Facebook

My name is Chelsie Dziedzic. Im my account picture you will see a picture of me with my dog. Someone changed my emails and passwords and now I no longer have access to my account. My email was cmdziedzic0916@***.com. Please help me get back into my account. Thank you.
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Loss:
$15
Lisa B Ufy

Account hacked, absolutely no support from fb

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Account hacked. FB site keeps rerouting you. Does not send recovery email despite over a dozen attemps
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Preferred solution: Into my hacked FB account that now has fraudulent new email contact!!!!

Jose L Hiq

My account is hacked

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This is terrible I have tried to contact Facebook regarding my account and I cant get anyone to help me
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Preferred solution: Let the company propose a solution

Brianna B Ghe
map-marker Lynnwood, Washington

My Facebook keeps getting banned

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Why is it I post a cuss word and get banned for 30 days ? While youre accepting other people to post nudity and etc. its ridiculous.
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Preferred solution: Unbanned my Facebook profile

Mahmudul Hasan T
map-marker Atlanta, Georgia

Two factor authentication

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I am not receiving login code to my phone number for few days. I have requested the login code so many times but still not getting. It is very important for me to login to my Facebook account as all my other social apps are linked with it. I humbly request to you, please send the login code to my phone number so I can start engaging with my Facebook family. Thanks
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