Sue S Nou

Locked out of my account

I cant get into my Facebook account. Kept telling me I had the wrong password when I was using the correct pw. Now I cant get in at all. I have an email with password reset but I need to make sure it is legitimate before clicking on the link.
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Pros:
  • Keep in touch with friends
Cons:
  • No customer support for locked accounts

Preferred solution: My Facebook back

John jr W

I need help with a purchase.

I push the button to buy the texture sprayer.I received Marie Windsor hey order #974083****72357.But no my name has changed hands.And they usually receive a confirmation on my email but I didnt receive anything this time?Please help me purchase the drywall texture sprayer.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Queens, New York

Having an issue with Messenger

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Nothing has happened no one responded back to me. unfortunately this has been going on for two weeks
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User's recommendation: cant recommend anything since no one has come back to me

Michael A Oui

Someone has locked me out of my account qnd changed my password

I was able to get on lastnight because I stay logged in from my phone and I woke up this morning and was unable to .qmd now it shows some other Email to my account when my phone is still on there but won't allow me to log on my phone number is 904 496-**** my name is Michael adams .I have photos on there that are over 10 years old and I hope that u can help me get my account back because I have everything tied to the account such as photos back info bank cards attached and family stuff please if u can help me get my page back I would really appreciate it . MICHAEL ADAMS
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Preferred solution: Apology

Danielle S Lcp

Longer ban than should be serving

Facebook - Longer ban than should be serving
Facebook - Longer ban than should be serving - Image 2
I was just banned recently for 30 days for a post. Facebook lists the post that Im being punished for. Including the one post thats shown, other posts are listed. However, the other posts were already part of a previous 7 day ban and that was served already. So Facebook is punishing me twice and the recent post that I should be punished for should not be a 30 day ban. Maybe another week. So whats up with the scamming Facebook!? Panic mode because some of us want the truth to be heard? (First picture is ban already served. Second picture is new ban with old ban)
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Preferred solution: Apology

Anonymous
map-marker Atlanta, Georgia

Hacked account

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A guy from Vietnam hacked my account. He put his email for recovery email. I lost 15 years worth of pictures and personal info. Facebook has no person to talk to on phone for support. Terrible company. Too much power. No accountability.
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User's recommendation: Don’t do Facebook.

Anonymous
map-marker Portland, Oregon

They have not contacted me yet, it’s been a week.

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After my Facebook account has been hacked, Ive sent about 4-5 messages to them via a feedback form. They have not responded. They have no phone support, or chat..so it would seem Im screwed. I live in the Bay Area, so I will find some time and go to the Menlo Park headquarters itself. Frank
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User's recommendation: Go to the company HQ

Marisela N Afj

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Verified Reviewer

Why my Ads have been rejected?

I try to have a small campaign for my Ads in my company, it is call Hoss Boot. I got rejected two times and it won't let me pay to get more engagements... I really need an answer. I need to get more engagements please help... Thanks,
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Preferred solution: I try to have a small campaign for my Ads in my company, it is call Hoss Boot. I got rejected two times and it won't let me pay to get more engagements... I really need an answer. I need to get more engagements... Thanks,

JEFF A Pju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Accra, Greater Accra Region

My Facebook account has been hacked

Good morning.Please i received a feedback today as i was logging into my facebook account that,i have entered an old password but i do not recall changing it.I tried resetting it again but the email address i see there as mine to receive the code for verification is not my email.Please help me retrieve my account. My user name is Jeff Arthur.I am ready to furnish you with all details to help retrieve and secure my account.Thank you.
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Tyler a Ehs

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Verified Reviewer

Cant verify my domain

I am trying to run ads in facebook ads. I added our pixel and meta tags to my url but i cant get the facebook to verify my domain. is there a number i can call to figure out how to do it? or maybe someone's email address so they we can chat and they can walk me through this
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Preferred solution: Let the company propose a solution

Aedin Bvg
map-marker Charlotte, North Carolina

NEED TO SAVE VIDEO TO CAMERA ROLL

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i need to save a video to camera roll and your horrible app will not let me and you cant spend a dime on tech support you losers send me help
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User's recommendation: don’t usher facebook what are you 50

Jaleh M Jjz

Issue with code to my text from market place

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I have a listing in market place and I cant receive a code to my text message when someone is interested.
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Preferred solution: Solve my problem with code to sell my items or I have to use different place to put my ad.

User's recommendation: I need this code issue to be solved

Jarrod J Oer

Account hacked they changed my email and password so I can't access it!

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At 1am this morning I got emails saying Facebook email and password was changed tried to login it says that my password and email are wrong
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Pros:
  • Keep in touch with old friends
Cons:
  • Have horrible security for the site

Preferred solution: I want my account back immediately!

Katherine S Gir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

LOCKED OUT OF MY ACCOUNT

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My account is locked with NO WAY to connect with a LIVE person, NOT EVEN VIA CHAT. WHY IS IT EASIER TO MANAGE A LOST OR STOLEN CREDIT CARD THAN IT IS REGAINING ACCESS TO MY Facebook ACCOUNT?! Zuckerberg etal have algorithms for EVERYTHING, BUT NO EASY WAY TO GET ACCESS TO YOUR ACCOUNT. FRUSTRATED.
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Pros:
  • Contacting friends family and clients
Cons:
  • Not getting into my account

Preferred solution: Let the company propose a solution

User's recommendation: Make sure you understand out to protect your account.

Munaf Q
map-marker Hyderabad, Sindh

Am unable to login my Facebook account

I have forgotten my password & and on recovery I am getting no OTP it has been four months I have not use my Facebook account
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