Anonymous
map-marker The Bronx, New York

Unable to reach someone and get quick response

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My Facebook has been hacked. My email and phone number change. Someone literally took over my page for almost 2wks now. I cannot retrieve my page because all messages to do that, code and so on goes to this person. So I cannot change anything. Please help retrieve my page. My email is yinkus1966@***.com My number is 703728**** Thanks!
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User's recommendation: Be persistent and don’t give up to hackers

Rita G Xos

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Verified Reviewer

Disturbing post of a cow brig slouterd

Cow being slouterd on Facebook! Im very disturbed U allowed this !!! I would like some one to call me to explain how this can happen !!!
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Preferred solution: Apology

Sabrina B Mvp

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Verified Reviewer

Hacked

Ive been trying to get my account closed it was hacked in August 2022. I have reported it and my family as to . They are using my Facebook page to ask people for money and information. And using my picture saying its me . And putting up pictures of Breasts and trying to sell stuff . They even tried to get into my bank accounts . This need to be closed ASP .
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Pros:
  • People can just steal accounts
Cons:
  • Staftey
Resolved
Rosemary Odobo S

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Verified Reviewer

Resolved: I am not being identified on Facebook

Facebook were not able to identify me on my Facebook page verification. I don't know if Facebook required for my ID, I am ready to sent my ID for Facebook and I know why Facebook were not able to identify me because, my Facebook account name is different from my documents, I changed my Facebook name for reason best known to me
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Preferred solution: Nothing

Sakinah Vht
map-marker Norfolk, Virginia

Page has been hacked and information has been changed

Facebook - Page has been hacked and information has been changed
Facebook - Page has been hacked and information has been changed - Image 2
How are we supposed to proceed forward if I cant talk to anyone my page business page has been hacked my email and password has been changed. How are we supposed to resolve this matter? If I cant speak to no one I have all the information I need to get my page back. Just need someone to help cause this does not help you
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User's recommendation: Y’all need a call center

Iicess M

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Verified Reviewer

My Facebook page has been hacked and I can't login to my account

My Facebook page has been hacked and I can't login to my account
My Facebook page has been hacked and I can't login to my account - Image 2
My Facebook page has been hacked and I can't login to my account - Image 3
Someone has hacked my page And also they changed my password to where I cant get on my page I need help
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User's recommendation: I need my page back

Raneshesa K

Facebook page was hacked

I have been on Facebook for approximately about 0 plus years and maybe a couple of months ago it was hacked and I had all my memories on that page since then I have recreated my page but I would like to get back my original page so I need help from your Facebook support team to retrieve that page back with all of my memories
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Viglione M

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Verified Reviewer
| map-marker Olive Hill, Kentucky

New phone & number, cant log in

Im only able to get onto an old Facebook account. Says o have to login wba device I've used before but I can't because my phone won't work. Have a new phone and none of my apps were transfered
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Rohini Xyi

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Verified Reviewer
| map-marker Glenview, Illinois

My contact disable problem

Updated by user Nov 04, 2023

Dear facebook egg I don't know why you disabled my facebook id I don't understand why you disabled my id I am new user I don't know what I did wrong but if there is any mistake please forgive me and this id is mine I really need you plz help me I feel very bad that I am not getting any help from you pls give me back my id pls @kawsarmirdha2005@***.com Full name = Kawsar Mirdha My Nsmbar = 057326**** Please help me to get back my facebook id

Original review Oct 05, 2023
Hello dear Facebook team my Facebook account has been suspended without any reason my Facebook account is very important for me I also attach my details please check it and open my Facebook account. Account details :- Username:kawsar Ahmed suvo Number 057326**** Emil: kawsarahamedsuvo@***.com
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Kaitlyn M Ufh

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Verified Reviewer

Hacked Facebook

My Facebook was hacked and someone has added their email so I cannot change my password and Im needing to change my password so I can get them out of my account
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Preferred solution: A way to change my password

Krysti M Wzk

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Hacked account

My account was hacked by stealing my information. I know the person who did this, they wanted to access my money because she is a drug addict. Her name is Scarlett Marie Santypal. First she asked me for my email then later my phone number on messenger. She's pretending to be me and trying to get money off of people and family members money for her drug habits.
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Anonymous

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Verified Buyer
| map-marker Clapham, Lambeth

Pepkolajklodian@***.com

Facebook - Pepkolajklodian@***.com
It's been almost 5 months since I lost my account, I've tried several times to recover it, but I couldn't because someone changed my number and email
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tonytee

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Verified Reviewer

Change password

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I need to get in my Facebook so people can reach me for business I tried over and over to get on ans i can't dats bad at
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Preferred solution: Apology

Kendall S Cti

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Verified Reviewer

Your promotional lottery winner

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Someone posing as a Facebook claim and saying I won some money how true is this she even have a Facebook job id
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Preferred solution: Apology

Briana Y

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Verified Reviewer
| map-marker Mobile, Alabama

I need my Facebook back it was hacked back on May 15th

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Updated by user Aug 17, 2023

I'm not happy that FACEBOOK HAS SEE MY REVIEW AND MY PLEA FOR HELP BUT THAT THEY HAVE CHOSE TO IGNORE IT I WANT TO TALK TO A REAL PERSON AT FACEBOOK THAT CAN GET ME BACK INTO MY FACEBOOK ACCOUNT

Original review Aug 17, 2023
Look I need my Facebook back the https://facebook.com/vampiricshadowangel
My Facebook was hacked and the email changed I don't know the email I can finally see the full email that the hacker used brainyon49@***.com but my name is briana yon the pic will be. Of Harley Quinn and the joker my cover photo will be of me and my dad back in 2008 in Gainesville I have two business pages attached to that account . And who ever this hacker is I need my account back and then stopped I wish you had better ways to contact and deal with problems like this like a 24/7 customer support system not just for business pages that do ads I don't have money for that but I desperately need my Facebook back please please please get me back into my account please please Facebook please help me get back into my account and put my email back to rights on it
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User's recommendation: Guard your personal stuff better

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