My page was hacked and disabled, now someone is ordering afd

I have not been contacted and my page is still disabled. I cant keep in contact with my family and friends due to this situation. I was receiving emails that whoever hacked my page was ordering ads that I wasnt aware of.
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ID
#3854415 Review #3854415 is a subjective opinion of poster.
Location
Davenport, Florida

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Verified Reviewer
New Reviewer

You are not being helpful

I can not contact Facebook to resolve my problems I can not get into my Facebook account or messenger because someone change my email and phone accessing abilities

User's recommendation: At this time I can not recommend future customers to Facebook.

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ID
#3854158 Review #3854158 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I can't talk to an agent about deleting an account under my proper name.

A new FB account was set up under my name and I keep getting SMS notifications about activity. I did not to authorize this account. John Banks
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ID
#3853388 Review #3853388 is a subjective opinion of poster.
Location
Nevada City, California
New Reviewer

Been hacked

I been hacked I summited my drivers license I wasn't even informed my Facebook was shut down no warning my account gordonalice96@***.com name on account Alice Rudder it has all my pictures of my grand kids is there anyway you can help

User's recommendation: At the moment none.

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ID
#3853379 Review #3853379 is a subjective opinion of poster.
Location
Somerset, Kentucky
Pros
  • Facebook hacked
  • I been hacked and want help getting back on facebook
Cons
  • Need my acct back
Preferred solution
Have my old Facebook back

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Verified Reviewer
New Reviewer

I didn’t get to talk to anybody and never the phone call never went through

I didnt get to even talk to a person I keep getting told to contact Facebook support when Im trying to make a payment to my daughter and Im not getting any answer from anybody
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ID
#3853176 Review #3853176 is a subjective opinion of poster.
Location
Seattle, Washington
Preferred solution
Be able to make a payment to my daughter on Facebook

Scam on FB Marketplace

I tried to call you but there isnt any number that will connect me with customer support. There is a listing on Marketplace that is a scam. It is a 2008 Airstream Ocean Breeze selling for $1000. The seller has changed from two women to a seller called SnazzyNapper. I...
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ID
#3853143 Review #3853143 is a subjective opinion of poster.
Location
Mechanicsville, Virginia

Suspended account

I have been Suspended from facebook for promoting straight pride. can you believe this.! All the LGBTQYDET can have their party. My page is now in limbo, and now I can't even contact any of the facebook phone numbers, emails etc... So, short story, stay away from this network, including all of their other social media sites. I can tell you, you will have a wonderful life by not looking down at your brain washed machine.

User's recommendation: DO NOT USE FACEBOOK OR INSTAGRAM.

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ID
#3853111 Review #3853111 is a subjective opinion of poster.
Location
Maitland, New South Wales
Cons
  • Cannot getting in yo
  • Facebook is inconsiderate
  • Security and privacy
New Reviewer

I want access to my account back

My account was hacked and I lost all access to it and my messenger. The main email account was changed and everything. I do not want to lose all my stuff on my Facebook or my messenger. I did security verification but nothing, I need help. I went through the help link but it doesnt do any good if I cant log into the account in question and thats what it asks you to do. Do they know what Hacked meanscome on now

User's recommendation: Instagram.

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ID
#3852954 Review #3852954 is a subjective opinion of poster.
Pros
  • Keeping in touch
Cons
  • No customer support service that helps
Preferred solution
Regain access to my Facebook and messenger

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Verified Reviewer
New Reviewer

Helping an 88 year old crippled friend

Trying to help a friend after he was hacked. These people suck. Created a new account and FB shut that down. So now, an 87 year old crippled, homebound gentleman cant stay in touch with friends or family. What dirtbags these FB mongrels are.

User's recommendation: DO NOT JOIN.

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ID
#3852893 Review #3852893 is a subjective opinion of poster.
Location
Coffeyville, Kansas
Cons
  • Ceo is a megalomaniac
  • Page was hacked and disabled and there is no customer service
  • Sorry customer service
Preferred solution
Get Richard Russell’s account, which was hacked, reinstated for him. He’s 88 years old, crippled and homebound for *** sake

Someone hacked my page

I cant get my lapse back someone hacked I cant get in touch with nobody to resolve the issue. Can someone please reach out to me regarding this situation I would appreciate it
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ID
#3852840 Review #3852840 is a subjective opinion of poster.
Location
New Orleans, Louisiana

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Verified Reviewer
New Reviewer

Facebook and messager are lock up

Texting this person at this number & when I tried to go on Facebook it wouldn't let me. His phone number is 856-367-**** And he has a picture of my driver licenses too
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ID
#3851523 Review #3851523 is a subjective opinion of poster.
Location
Kenosha, Wisconsin
Pros
  • To socialize
Cons
  • Cant speak to a live customer service agent
Preferred solution
Want to get into my Facebook account and Messager

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Verified Reviewer
New Reviewer

Account disabled with a wrong reason

Facebook - Account disabled with a wrong reason
Facebook - Account disabled with a wrong reason
Hello, My account is still blocked permenently, although you said that it's unlocked. I sent you all my national official IDs and it didn't work. I received the message from Facebook says that I'm not old enough to use Facebook. I am 27 years old. I'm going to send you...
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ID
#3851370 Review #3851370 is a subjective opinion of poster.
Location
As Sanad, Gafsa

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Verified Reviewer
New Reviewer

Account disabled by facebook with a wrong reason

Account disabled by facebook with a wrong reason
Account disabled by facebook with a wrong reason
Hello, My account is still blocked, although you said that it's unlocked. I sent you all my national official IDs and it didn't work. I received the message from Facebook says that I'm not old enough to use Facebook. I am 27 years old. I'm going to send you again my...
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ID
#3851359 Review #3851359 is a subjective opinion of poster.
Location
As Sanad, Gafsa
Pros
  • Free online photo storage
Cons
  • No one will help me recover my account
  • Need better customer service
Preferred solution
Let the company propose a solution
New Reviewer

Frustrated and Concerned About Fraud

No help from or ability to contact Facebook (live rep) about fraud on my account. Someone in TX input a MetaPay pin. NOT ME!!! Tried to do dual verification to protect my ac..no success. Horrible security/fraud response.
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ID
#3850768 Review #3850768 is a subjective opinion of poster.
Location
Providence, Rhode Island

My account is hacked

My account I had for 24 years was taken over by a scammer/hacker and is using my information and my old Facebook account to try to scam people are you going to retrieve my account or just let someone else steal all my personal pictures memories etc

User's recommendation: Don’t use Facebook.

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ID
#3850622 Review #3850622 is a subjective opinion of poster.
Location
Glasgow, Kentucky