Anonymous
map-marker Germantown, Maryland

Locked out of fb

Facebook wanted me to log into my account bc I havent in a long time but when I tried it wouldnt except my password or recognize my email or phone number. After many attempts to log back it Facebook completely locked me out. For some reason it kicked back to my old phone number and is sending confirmation code to the old number. I dont have access to code generator either bc Im locked out. I e sent in 3 forms of identification and all three were rejected. Dont know what else to do. Please help
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Pros:
  • Please reopen account
  • Unblock my account

User's recommendation: Support help is a awful

Anonymous
map-marker Chicago, Illinois

My Facebook email id hacked my pass word and email they took over my page

I have email Facebook several times, still no respond. The hackers are trying to get unemployment in my name. EDD California, alert me to make in account and that I was eligible for unemployment. I haven't worked in year's. I don't know what else to do... This is very stressful.. Facebook keep saying that they are investigating, then they respond was they don't see anything that's against their policy. They want take the page down. I have been pleading with them to remove the page. The hackers are harassing my friends and family.
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Everrett Voh
map-marker Victoria, Australia

Account hacked

Trying with the codes sent to email and it is coming up with unknown error and also cannot resolve the issue
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Ellanora Nba
map-marker Reseda, California

Account got hacked

My account got hacked this morning around 9:30 am pacific time. I hit a link that was sent from my friends account which also got hacked.
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Anonymous
map-marker New South Wales, Australia

My account has been hacked and I don't have access

My account has been hacked and removed. I have no access to it. When i try to recover my account (and my business account -TLC EPOXY COATINGS) that is linked to I'm locked out. I can see that an email address is added to my details(workable1511proby@***.com) this is not any of my email address. Is there any chance you can remove this email address. Could you please help me gain access to my account. I have uploaded my ID on your system and i keep getting a response that my ID is not accepted. I have uploaded my driver's licence and my passport. My business page is 3 years of hard work building our brand. You help with this matter is appreciated.
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Ashlen Lmi
map-marker Crawley, England

Fake acount

Someone use my name and picture he make fake acount plz I report 10000 time but didnt ans my husband blaming me thats my acount plz this is not my acount plz take some action Im so so so depressed Acount name is Tania raja plz plz block r disabled this acount help me
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User's recommendation: Plz contact me

Donna P Gpn
map-marker Edmonton, Alberta

I never heard back from you. You did not solve my problem.

I sent you an explanation of why I was pissed off and you did nothing and did not even respond to me.
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Swati R Tch
map-marker Spring, Texas

Account disabled without any reason

My accounthas disabled without any reason and I can't retrieve it as I don't know my email and password
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Preferred solution: Nothing

Rowena M Axl

Account hacked and deleted

My account has been hacked and deleted. Someone got into my account because I got email notification
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Pros:
  • Socialising
Cons:
  • Cant get into my account

Preferred solution: Reinstate my account

Stephen D Uix

My accout hacked

Please, I can not log in or open my account now. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Pros:
  • I can communicate with my family

Preferred solution: Let the company propose a solution

Maureen S Iby

Reporting a possible scam

Just posted an item for sale on Facebook marketplace. A potential buyer texted me a six digit code to prove i was legit, then asked me for the code. Is this a scam?
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Preferred solution: A call back to verify process for posting item for sale in Facebook marketplace

Kenneth D Cxf

Can't get back into my Facebook

I activated a replacement cell phone and can not sign back into my Facebook account, my correct phone number or email address is not wrong to restart on the new phone
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Preferred solution: Let the company propose a solution

Brandon C Vfr

Access to marketplace revoked

Placed an add asking for veterinarian services and they said I was trying to sell animals. Im obviously not selling animals, better yet Im trying to find someone that could better the life of my pets
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Loss:
$500
Pros:
  • Keep up with connections
  • Connection with friends
Cons:
  • Your account can be hacked

Preferred solution: Access to marketplace

User's recommendation: Don’t post anything to do with animals

Nikki K Cxl

Hacked account and deletion

Im trying to log into my account that was hacked this morning. It now says the account has been deleted and when I tried to do the authentication the hacker changed the email on the account to theirs. Please help me recover my page.
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Preferred solution: Access to my old account

Karla D Cby
map-marker Fort Lauderdale, Florida

Facebook Business Page

We have a business page called iPlanet Academy located in Coral Springs, Fl. We believe our account may have been hacked. We have applicants answering to a job post on our page and someone is answering but its not the ones that have access to the account. Is there a way that someone can give us a call and can assist us? 954-755-**** Thank you, Jessica
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Preferred solution: Help with a problem in our business account.

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