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Verified Reviewer
New Reviewer

Need my Facebook Suspension reviewed

I posted a post, and they suspended me for 30 days and I want it reviewed. I think they are wrong.
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ID
#2106827 Review #2106827 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
New Reviewer

My account was disabled by you guys

Facebook - My account was disabled by you guys
From last 7 days whenever I am trying to log in to my account 'please verify ur information' page is coming. After fill that many times and submit my id proof Facebook is still not solving my problem.
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ID
#2106799 Review #2106799 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Community contact
Cons
  • Because of my account temprory banned without any reason
New Reviewer

Unable to recover account

IAM unable to login my account because of security reasons even I have uploaded my aadhar and birth certificate but the issue still not resolved. Help me to recover my account
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ID
#2106752 Review #2106752 is a subjective opinion of poster.
Product
Facebook Account
New Reviewer

Recovery of Facebook mobile number

Recovery of Facebook mobile number
Don't know why Facebook wants a security check from me and send verification code in that number which is now switched off and sim company also closed. I want that please send verification code to my another number or send it my email account. I want my Facebook account back please help me.I also remember my Facebook password but don't know why Facebook wants a security check from me.

User's recommendation: Help from Facebook.

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ID
#2106677 Review #2106677 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Want my old facebook account back
  • Connect with people
  • Everyone else is on there because it is free
Preferred solution
Let the company propose a solution
New Reviewer

Report fake account

Facebook - Report fake account
Someone is using my personal details to create a fake account on my name. And I would like to close that account please.
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ID
#2106534 Review #2106534 is a subjective opinion of poster.
Product
Facebook Account

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Verified Reviewer
New Reviewer

Not happy

Facebook - Not happy
Facebook - Not happy
Update by user Sep 07, 2020

I'm still having issues getting into my account and nothing truthfully has been done to fix the issue in regards to the two step login being removed from my account. I also create a new account and they are wanting me to send them proof of identity which I sent them a picture of my western union prepaid debit card that has my name since I know debit cards/ credit cards can be used for proof of who we are going by the Facebook bylaws of what is excepted and what's not.

I've sent them multiple emails in regards to my Facebook account before I had recreate a new account and again no results. Facebook is about to have a law suit because they're not doing their job in fixing the issues that's caused by their constant update and many of us customer's are not happy at all. I'm only one person of many different people that's been have issues with Facebook and has requested help from Facebook customer service team and not truthfully gotten the help.

This has been going on for years and then doing updates it's fixing the issues that us clients/customer's are complaining about. It getting worse instead.

Original review posted by user Aug 08, 2020
I'm still having the same issue in logging into my Facebook account all because no one wants to help in fixing the area of where it's asking of an authentication code request after logging in which is as I found out part of the two-step login feature that I had removed awhile back when I had my old LG Stylo 4. It should not have been reactivated at all when transferring to my new device LG Stylo 6. This is the most recent email I just sent Facebook customer service team and Mark Elliot Zuckerberg in regards to my Facebook account and the issue at hand. In the email it show's I'm not happy especially since I am requesting for them to delete my account since there not fixing the issue at hand nor are they even making any effort to help out. "Tuesday, August 18th, 2020 @ 12:29 hrs. To whom it may concern, Merry meet! How are you all doing? I've already given you guys a one star ratio on Google play and will be giving media information about how poorly customer service team of Facebook is in helping many of us that have Facebook accounts to regain access to our accounts. I'm a business man who is not a happy client/customer of Facebook and I've given you guys more than one time of a chance to help me so now since you guys aren't truthfully wanting to help me regain access to my only existing Facebook account that I have all because you guy's don't truthfully care about family oriented people let alone business people you guy's mines well delete my account fully all because I am sick and tired of asking for help and not getting it. You guy's act like I've not sent you guy's enough proof to who I am and the fact the account is even mine and aren't even truthfully replying to my emails to even confirm that you got what I've sent you guy's this is very poor business for you guys. I know thanks to the so call coronavirus AKA covid-19 things have been hard for a lot of us. Yet this doesn't mean to fuck over people that use your business social media site that's created to help business's grow as well as friends and family staying in communication over. If it's not your guy's updates it's your poor customer service team that's screwing everyone over not just myself. I'm not one that reports issues to companies just to steal someone's identification or scam people. I'm one that does this all because I care about people and I don't believe any and everyone of us deserve to be fucked over like you guy's have sure done me since the 25th of July thanks to your guy's updates and my phone acting up. I've been asking for help since then and all you guys do is delay in helping when I've given you guys proof that I'm the owner by giving you guy's full information about my Facebook account and details that only the owner of any account should fully know especially since some of us have this information written down because we do use it for other sites and profile account we have. Again if you guy's aren't going to truthfully help me regain access to my Facebook account then please out of respect delete my account and don't suspected me to create a new one because I am not going to get fucked over again by your guy's poor customer service team. Love, light and peace. Blessed be." I'm a homeless veteran who also is a professional business man that uses Facebook for both business and personal purposes. I may be having to restart my life all over because of the homeless life style. Yet anyone that's either has been homeless or might become homeless will go through a lot of the same struggles I'm going through as well as what other homeless people go through. I'm just want to be able to stay connected with my friend's and family that I have online as well as colleagues and clients/customer's. Yet it doesn't look like that's going to happen all because Facebook customer service team isn't even making an effort to help me get back into my Facebook account by removing the two step login deal that I myself removed awhile back before my phone took a crap on me and before all the new updates that Facebook app had added.

User's recommendation: Make sure that when asking for help from Facebook customer service that they help fix any and all issues.

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1 comment
#1914387

Facebook customer service team and there head CEO Mark Elliot Zuckerberg seem to truthfully not care about their customer/clients on Facebook since the issue still hasn't been resolved.

ID
#2106344 Review #2106344 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Can reach family and friends
  • Staying in contact with my family
  • Share pictures with friends and family
Cons
  • To get help
  • Customer service
  • Administrative access denied
Preferred solution
Being able to get back into my Facebook account once again.

717510****

I asked about recovering my original Facebook account and I didnt get no type of hope dad gave me directions on trying to recover my original Facebook Im very unsatisfied and would like more help
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ID
#2106342 Review #2106342 is a subjective opinion of poster.
Location
Germantown, Maryland
Product
Facebook Account
New Reviewer

Hackers

Hackers and someone blocking my posts and pretending to be Facebook.

User's recommendation: That Facebook do their job but quit controlling your users.

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ID
#2106335 Review #2106335 is a subjective opinion of poster.
Location
Phoenix, Arizona

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New Reviewer

Lock account

Facebook - Lock account
Facebook - Lock account
To whom it may concern: I am sharing the email i sent to FB: Dear FB: I am asking for your help in recovering my FB account. I have sent you my govt issued ID which you asked when I tried signing in but have not heard from you yet and I dont know when this will be resolved. My legal name is Riza Nielsen but I people know me by my nickname which is what I use on my fb account. Can you please help me retrieve it as I have so many memories there including pictures from deceased relatives and friends. Its disheartening that I cannot reach you at this time and the answers from your help center are not very helpful or encouraging. What do i have to do to recover it? What proof do i have to provide to be able to get it? I have been with fb since 2009. I never knew thought this would happen to me. I have never violated anything. Thanks, Riza Nielsen ------------------------------------------------------------------- I have also emailed Directfbhelp@***.com whose address I got from FB's community page. These people have gotten in touch with me immediately and was asking for a one time $50.00 technician fee via a google play gift card. I told them that I have uploaded my govt issued ID , so if they can please verify it instead and they said its not necessary. I sent the $50.00 google play gift card and then a few minutes later, they are asking for a $100.00 because my stuff is complicated. This is ridiculous. The biggest social media platform cannot be reach to give me an answer or an update. I have tried so hard trying to get hold of them only for me to fall prey to extortionists. FB, please help. there has to be a better way of dealing with this and I want to inform you that a scam like this is out there.

User's recommendation: dont spend too much time on fb. all my memories are there and now I have nothing.

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ID
#2106261 Review #2106261 is a subjective opinion of poster.
Service
Facebook Customer Care
Pros
  • Stay in touch with family and friends
  • Connections
Loss
$50
Preferred solution
please help me retrieve my account, I am more than happy to provide proof of identication if needed
New Reviewer

My Facebook account is disabled

My Facebook account is disabled
My Facebook account is disabled
My Facebook account is disabled
Hi, my facebook account is disabled from last 7 weeks, and I've tried to recover it but i couldn't, I don't have idea why is facebook account has been disabled, However I need help to re open my account
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ID
#2106162 Review #2106162 is a subjective opinion of poster.
Location
New York, New York
Product
Facebook Account

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New Reviewer

Disabled account for no reason over and over again

I've tried over and over to log into my account I sent video recongnition and did every step asked yet it still says account disabled this has been going on for a long time now
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ID
#2106123 Review #2106123 is a subjective opinion of poster.
Product
Facebook Account
Preferred solution
To help me log into my account

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New Reviewer

It's asking for code to confirm the number belongs to you.

Facebook - It's asking for code to confirm the number belongs to you.
on my Facebook account "jopatel10@***.com". it's not working for a few weeks now. It's asking for code to confirm my account but I didn't receive any code yet from you guys. So Please send me a code ASAP in my e-mail address or my cell +1(98*) 258-**** Please help me out with that ASAP. Thank you
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ID
#2106114 Review #2106114 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Getting connected back with old friends
Preferred solution
code to confirm to send me Please ASAP.

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New Reviewer

Publication de ma nudité

Facebook - Publication de ma nudité
Hello this gentleman grace tshikeva from France I am the victim of a publication of my nudity on facebook by a gentleman but he used the profile of a girl his account is Nelly Risnelle. He created a group on behalf of grace tshikeva for posting the video but the account he used to create the group is Adognon pangross raoul please if you can delete the video and the group I am exposing I I'm safer because of the video it will be a better solution the video is in the friends account if you can delete yourself for me sorry thank you. MY FACEBOOK ACCOUNT IS THANKS TO TSHIKEVA BUT THE NAME TO CHANGE TO MANUNA KAKO'S NAME
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ID
#2106076 Review #2106076 is a subjective opinion of poster.
Location
Villepinte, Ile-De-France
Product
Facebook Account
New Reviewer

Won't let me make a facebook account

Everytime I make one and confirm my identity they still disable my account
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ID
#2106071 Review #2106071 is a subjective opinion of poster.
Product
Facebook Account
Preferred solution
Let me make a facebook I'm a real person
New Reviewer

My personal account disable

Facebook - My personal account disable
Hello sir I'm real user of this account. You have disabled my account due to against Facebook community. But I'm provided you all identity with is enough to reopen my Facebook account I hope you look my appeal and open my Facebook account. Thank you.
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ID
#2106060 Review #2106060 is a subjective opinion of poster.
Location
Guwahati, Assam
Product
Facebook Account