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Verified Reviewer
New Reviewer

Hacked account

Facebook - Hacked account
I need to actually speak to someone to get this resolved bc the person that hacked my account changed the password and email therefore I cannot fix it using your help center. They are posing as me using a picture of me holding my id to try to scam money off my friends. Ive tried everything including having friends report the person. I need to speak with a person on the phone to actually get something done.

User's recommendation: Have a phone number where people have real customer support.

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ID
#3578333 Review #3578333 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Meeting old friends
Preferred solution
Let the company propose a solution
New Reviewer

I was hacked then blocked

I try to verify my comment's but it says vant verify. So I go to password code to reset with email butit won't let me in
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ID
#3578331 Review #3578331 is a subjective opinion of poster.
Location
Canon City, Colorado
Preferred solution
Let the company propose a solution

Mr Order not received

My order was not received, even though the order money was deducted from me. The seller seems to be a scammer and you are helping the seller with this because I am trying to call or help get the product or at least get my money back and I didn't get any help from you, I am very upset with what I am seeing now.
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ID
#3578321 Review #3578321 is a subjective opinion of poster.
Location
Kearny, New Jersey

Account compromised and my email

No support, I wonder why it's so easy for someone to *** an account but difficult to get help in recovery.
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ID
#3578298 Review #3578298 is a subjective opinion of poster.
Location
Lakewood, California
New Reviewer

Locked account

Hi my Instagram has been locked Im Facebook have emailed me. Please could you call me I have sent you this id and my passport now if there is a error with account it will be me filling the account out wrong when I made it. Please could you deactivate my account if you need more info you have my email tgmyers@***.co.uk and my number is 0757645****. If you need any more assistance please call me ASAP

User's recommendation: Direct numbers.

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ID
#3578264 Review #3578264 is a subjective opinion of poster.
Location
Clitheroe, England
Pros
  • Keeping informed about friends and family members activities
Cons
  • Is not user friendly
Loss
$1000
Preferred solution
Re activate my account

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Verified Reviewer
New Reviewer

Facebook

I need help,my account was hacked. I no longer have access to it and you guys have been failing woefully in attempt to recover it. The new one i opened too was disabled. I need to know what's happening exactly!!!
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ID
#3578240 Review #3578240 is a subjective opinion of poster.
Location
Lagos, Lagos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Facebook page was hacked and stolen

For over a week, I was hacked, they contacted my friends on messenger, asked for money and their phone numbers and hacked they're pages too. I'm embarrassed!!! They asked fur money using MY NAME!!! I had folks calling me to see if I'm ok and to ask me about needing money WTF!!! I was like what are you talking about??? Then the told me, I was HORRIFIED AND PISSED!!!
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ID
#3578239 Review #3578239 is a subjective opinion of poster.
Location
Harwich, Massachusetts
Preferred solution
Log the hacker out of me original page so i can get it back!!!
New Reviewer

Can't log in my account

Someone hacked my facebook now i cant login whe i go to retrieve my password the wrong email cones up
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ID
#3578234 Review #3578234 is a subjective opinion of poster.
Location
Reading, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

STOLEN FB ACCOUNT

My account was hacked. Nothing had been done to log offwhomever stole my account!!! I want it back! I cannot get it back because the hacker remains logged in! The thief also took many of my friends pages!!! Please FIX THIS FACEBOOK SHOULD BE MORE SECURE THE THIS IF THIS IS NOT REPAIRED I'M GOIN TO THE MEDIA IN 2 DAYS!!! CARIE FARRENKOPF

User's recommendation: Do not give a friend your phone number, e5c. At all!

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ID
#3578230 Review #3578230 is a subjective opinion of poster.
Location
Harwich, Massachusetts
Pros
  • Nice social interaction
  • Keep in touch with my family divided by miles
  • No contact people for support
Cons
  • Suck at solving issues
  • Not being able to temporarily suspend it easily
  • Getting banned for standing up for yourself
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone stole my account and changed my username and password

Facebook - Someone stole my account and changed my username and password
Facebook - Someone stole my account and changed my username and password
Facebook - Someone stole my account and changed my username and password
Facebook - Someone stole my account and changed my username and password
My Facebook page William Renell Talley-Smith have been compromised and taking over by an unknown source that goes by the name of Rocky Marciano and my username was changed 2 times on May 12, 9:20pm the a username I have never used (Conny1@***.com) and...
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ID
#3578228 Review #3578228 is a subjective opinion of poster.
Pros
  • Nice to have when there is no problem
Cons
  • Having my page being hacked by peoople
New Reviewer

Fake account created for my picture

Facebook - Fake account created for my picture
Sir ek banda apni faki facebook id bnaa k mery ghr ki pic uplod kr raha hy please bloc kea jia. Ur hamri ezat batchai jia please hilp kro

User's recommendation: Zaheer.

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ID
#3578217 Review #3578217 is a subjective opinion of poster.
Location
Kot Malik, Balochistan

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Verified Reviewer
New Reviewer

Hacked account taken over

My account has been hacked and my email was removed I cannot get into my account. This is very disturbing

User's recommendation: Secure your account at all times.

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ID
#3578166 Review #3578166 is a subjective opinion of poster.
Location
Apple Valley, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account

Facebook - Account
Hi, I can't get into my account with email address momschmakel@***.com I have reset the password and after I reset the password it goes to a page telling me to login from a computer I have used before. The computer I am using is the only one I have been logging in with for a long time !. I've read all the "help" page info and everything I try leads back to the page telling me to login from a computer I have used before ! I am receiving emails from Facebook as usual notifying of post of friends and messages but can't view them. Please help with a real person ! Dixie Schmakel

User's recommendation: Beware login issues recognizing your device.

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ID
#3578121 Review #3578121 is a subjective opinion of poster.
Cons
  • Contact a real person when automated help system does not work
Preferred solution
Ability to login.
New Reviewer

I was.hacked I want all my account deleted

I was hacked for the third time i beleave there are four accounts that have my name and my Gmail account i only have a gmail account and would like to have the third one kept the pic has my face to the one side of the circle and some one change my e mail address
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ID
#3578109 Review #3578109 is a subjective opinion of poster.
Location
Clark, New Jersey
Pros
  • It ok till i got hacked for the third time
Cons
  • Getting hacked
Preferred solution
My my account back the one be fore I changed it to day the one I described in the last bubble

No puedo aseder a mi facebook y mi pagina de facebook

me jaquearon mi cuenta y estan usando otro correo electronico no puedo entrar ala cuenta necesito recuperar mi cuenta ya mande mi ID que vea que soy yo la duena de mi cuenta pero no me responden en nada digame como puedo hacer
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ID
#3578056 Review #3578056 is a subjective opinion of poster.
Location
Hercules, California