New Reviewer

Customer service nonexistent! This is ridiculous!!

Tried to change my email. Now everything is screwed up! They want to send a code to my old address. It no longer exists!
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ID
#3831670 Review #3831670 is a subjective opinion of poster.
Location
Burlington, North Carolina
Cons
  • Customer service
Preferred solution
To be able to get my account working

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Was hacked

Some one had my account and asking for money. And my intergram was hacked. They put out a naked pictureof me .i was speaking with someone wit facebook to solve it but lost contact with the person. There phone nuber wad disconect and could not get in touch with the person His name was ricky tyler
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ID
#3831608 Review #3831608 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account is restricted

Facebook - My account is restricted
Facebook - My account is restricted
My account was restricted as of this morning. Why? I did nothing wrong! I cant even run my business page and I have to do that.

User's recommendation: Go somewhere else.

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ID
#3828372 Review #3828372 is a subjective opinion of poster.
Location
Rutherford, New Jersey
Preferred solution
Restrictions lifted
New Reviewer

Reporting a scam on marketplace

Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
I did report two account for marketplace since I did buy from them, paid with bank transfer and never received the items.. I lost $85 from this transaction and even after the report I havent received any support from Facebook and this people are still free to scam other people.. I was expecting a refund or at least someone to ask me more details about why I was reporting them and what did happen there is no protection for buyers on marketplace and Facebook doesnt care when someone reports a seller.. very disappointed!!
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ID
#3827747 Review #3827747 is a subjective opinion of poster.
Pros
  • Great for network
Cons
  • Spammers use it to cheat you out of money
Loss
$85
Preferred solution
Full refund
New Reviewer

They don't answer phone calls

They don't answer phone calls. They don't answer phone calls. They don't answer phone calls. They don't answer phone calls. They don't answer phone calls

User's recommendation: Don't bother calling.

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ID
#3826781 Review #3826781 is a subjective opinion of poster.
Location
Altadena, California
New Reviewer

Someone hacked my account

Update by user Aug 05, 2022

Facebook has not taken steps to solve my problems.

Update by user Aug 05, 2022

So far Facebook has ignored the real problem and has taken sides with the hackers.

Update by user Aug 05, 2022

I have notified Facebook many times and they determine the hackers are not breaking the rules. It seems FB does not take cases like this seriously; they are on the side of the hackers and not the victims.

I am suspended for 30 days and I am the one who has done nothing wrong.

I would like the account to be terminated if I cannot have it completely recovered. Thanks

Original review posted by user Aug 05, 2022
Someone who is not my friend has hacked into my Element_op@***.com Facebook account and is pretending to be me. My friends are receiving messages and are feeling harassed. I have reported this to Facebook, and they look the other way, the hackers always win and Facebook turns a blind eye. Facebook does not take hacked accounts seriously as a professional corporation should conduct themselves.

User's recommendation: No monetary actions online, do not give out any codes, block anyone who asks more than once for money or a recovery code.

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ID
#3826137 Review #3826137 is a subjective opinion of poster.
Pros
  • Uniting friends
  • Good to talk to distant family
  • Good to talk to people of simular interests
Cons
  • No customer phone service
  • Hacked changed everything
  • First time getting hacked
Preferred solution
I want the account terminated if I can't retrieve my account.

Account has been hacked

My account has be hi jacked and I can't get ahold of any one all they do is help the hackers they won't even accept my id and birth certificate as me but what do the hackers have saying they are me why is all bruden of proof on me while Facebook just helps these...
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ID
#3825935 Review #3825935 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Facebook hacked

My Facebook account Manny el bean gonzales was hacked yesterday and is now messaging all of my friends for money and I was notified of my password or email being changed on this I want the old Facebook account shut down before they scam anyone for money

User's recommendation: Be careful who is messaging you.

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ID
#3825810 Review #3825810 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am so tired of this

Every time I turn around someone is getting into my account of fb is disabling it I need this to stop or I will just get tired enough to stay away from Facebook so sick of this no customer service waste of time calling no help they need better security from the hackers and I don't like them tracking my every move I am good upstanding woman they let a uber eats guy getting and *** and take my actt what next I since made a new one as they suggested and guess what its disabled and I have 2 factor what's the use anymore using Fb

User's recommendation: Un happy camper.

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ID
#3825808 Review #3825808 is a subjective opinion of poster.
Location
San Jose, California
Preferred solution
give me my account back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Holding my payout

Sold an item on marketplace - updated my account - they are holding my payments no way to get hold of them to solve the issue

User's recommendation: Don’t sell with their payout system - or in-house shipping.

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ID
#3823903 Review #3823903 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Cons
  • No way to get in touch with customer service
Loss
$52
Preferred solution
They have to pay me for what I sold in marketplace

I have an old account I want to delete.

My old account is connected to an old phone number and old email that i no longer have access to. Is there a number I can call to speak with someone directly so that I can clarify my status on Facebook?
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ID
#3822062 Review #3822062 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No answer on phone

Tried to get help with disabled account. No one to answer the phone. Account was disabled without notice or warning.
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ID
#3820633 Review #3820633 is a subjective opinion of poster.
Location
Wilmington, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You decided my writing was hate, that ridiculous and your out of control with this issue.

You locked my account, you decided my writing was hate speech. Might as well close down your page if you think you can Violate my First Ammendment rights to free speech. Nothing was threatening or hatred. Your in Violation!!

User's recommendation: There’s no more comedy in our lives, I have gay cousins ( search my page ) . Labeling that hate speech is ridiculous. Your meaning of hate speech? Need to revamp your meanings.

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ID
#3819689 Review #3819689 is a subjective opinion of poster.
Pros
  • Liberal views only
  • Keeping in touch with my family
Preferred solution
Apology
New Reviewer

Account will not let me on

My Facebook account got locked out I cannot recover it and get in I had to make a new one I still have yet to hear from Facebook to help me unlock it or to tell me what to do to get it unlocked so its very frustrating and I have a lot of people on there that are friends of mine from the army and I have no clue who all had.

User's recommendation: Watch what you do with your account.

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ID
#3816140 Review #3816140 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Pros
  • I found many new friends
Cons
  • Hacking of account
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want my account back

I don't know if it's the two way verification setting or if Facebook simply won't allow it, but I know my email and my password (well I knew my password) and Facebook still wanted to verify using my old phone that doesn't turn on anymore.i have since gotten rid of that...
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ID
#3812020 Review #3812020 is a subjective opinion of poster.
Pros
  • Connection to family and friends
  • Like the connection to family freiends
Cons
  • Of facebook lost account
  • Getting hacked
  • And losing accounts
Loss
$900
Preferred solution
Let the company propose a solution
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