Facebook
Reviews and Complaints
The company is great, but it needs, BETTER REACHABLE CUSTOMER SERVICE!!!
- You can get great deals
- And have fun with your friends
- It is hard to get hold of customer service
Preferred solution: I would like to regain access to Facebook marketplace
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't log in to my facebook
Preferred solution: Customer service about my Facebook solution.
User's recommendation: Facebook is good but there is no customer service for help.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Frankfurt, HesseFacebook shows enable two factor authentication problem
User's recommendation: Fix this problem
Products
User's recommendation: Don't buy from him
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMe jakiaron mi fb
- No puedo recuperar mi cuenta ni serrarla me tienen jakiaron y est
Preferred solution: Me jakiaron y están robando con mi cuenta pasándose por mi y no puedo aser nada
User's recommendation: 973594****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Donvale, Victoria CountyHacked account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My Facebook account is hacked sir
I want to recover my Facebook account fast sir.
User's recommendation: I need help sir
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone is impersonating me and trying to get my friends to invest in a fake company
- Staying in contact with family and friends
- Hackers allowed to steal my identity
Preferred solution: either delete my facebook or recover it. Preferably recover it as it has so many memories .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReview request
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer0751783****
- Advertising
- Bullying and harassment
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with the login
Preferred solution: My password reset
User's recommendation: To keep ensure to help customers more
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Maryville, TennesseeTo find out why my Facebook is restricted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHacked account
- Need more support and security
Preferred solution: Want to get my facbook account back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I was scammed $800 when selling
Company fixed the issue and I have been provided with apology. It wasn't solved, i received none of my money back.
- Being scammed on market place selling my products
Preferred solution: Full refund
User's recommendation: Do not use ,or go do instructions from PayID emails
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaInability to Recover FB Account
After running a Smart Scan on my desktop yesterday (January 15, 2024) which was explicitly supposed to leave intact all login information (and which was the case for everything else I've tried from Gmail to Youtube and elsewhere) I found Facebook demanding my password.
I did not remember my password. I entered my phone number 707209**** to help recover a security code via SMS.
For hours I waited, tried again, waited, tried again, waited, tried. Nothing. Ever.
I tried to log on via my Android and again could not recover my password. If I tried logging on again, and noted I did not have my password I was told again and again and again and again to input my current password.
Perhaps foolishly, I tried setting up Two Party Verification via my Android.
Now Facebook insists the desktop I've been using for over eleven months to access my FB account is a "new device."
I waited overnight to try again, figuring maybe Facebook had been hacked or was trying to fix a glitch.
Made no difference.
Facebook insists now my desktop is a new device and will do nothing else. Facebook on my Android demands my password in response to the fact I have lost my password. No text message with a Security Code from Facebook has ever arrived.
And I don't believe this email will elicit any reply. Ever.
Because that has been my experience with Facebook.
Not even bad customer service. Rather, NO customer service under any circumstances.
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