Doreen K Yec

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Verified Reviewer

Unable to recover hacked account. Need to talk to someone. What they provide online is not working.

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My account was hacked, and I have done everything they said, but cannot recover. I need to talk to someone.

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Pros:
  • Communication

Preferred solution: Deliver product or service ordered

Gigi Anne Z

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Verified Reviewer

Locked out

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I cannot respond or send anything on my Facebook. A red check comes up instructing me to try again, even after I restart my phone.

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Pros:
  • No comment
Cons:
  • No communication

Preferred solution: Back on facebook

Resolved
Ronald V Aoj

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Verified Reviewer

Resolved: No gacebbook posting since sept 1st

Unconstutional restriction on ugly speech about officials to stop my facebook posts. I waspostinf original content to.entertain.

the ada says its illegal to yo deny the disabled the roght to communicate. My sister cabr see my posts.

The sections 504 if the rehabitation act says i have an equal righ to electronic info. I got more than that.

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Pros:
  • Family contacts

Preferred solution: Apology

User's recommendation: Have friends check your posts

Kalimah Ylg
map-marker Brisbane, Queensland

Phone number request not working

Facebook - Phone number request not working

All my listing on Facebook marketplace have been taken down because I need to verify my phone number but when I go to verify my phone number it says its already in use in another account. You only have one account and Ive never had any issues.

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Richard M Gug

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Verified Reviewer

Blocked, trying to setup a new account with a new email -

Facebook - Blocked, trying to setup a new account with a new email -

Hello, I was trying to setup a new FB account with a new encrypted email (RPMooreCP@***.me), because I learned that my cell number (518-441-****) and my email addresses (rmoore04@***.rr.com AND rpmoore.cp12065@***.com) were found in data breaches / the dark web. So I was trying to get a new accounting going and move everything to the new account, and then delete the old one.

But after I setup my new account with the new encrypted email, I suddenly was blocked. And the screen went to at statement - "Richard, You Submitted an Appeal". I have no idea why that happened, and trying to get into my original FB account is now also blocked and has the same screen stating "Richard, You Submitted and Appeal".

How do I get this fixed / rectified? Thank you, Richard Moore

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Preferred solution: My account unblocked

Neida Egl
map-marker Greensboro, North Carolina

Useless!

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Never got a hold of anyone and doesnt seem I will be able to. Absolutely absurd!! To pay the money I have for the ads Ive run, this is a terrible company to do business with.

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Hargis Jlo
map-marker Albuquerque, New Mexico

When your locked out passed email it's hard to open up Facebook

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Have another option to show ID, with the placement of new email , worst customer service and can't even do anything about it, my friend logged into her Facebook with my phone now it's stating I'm locked out of Facebook for 180 days not fair

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Rajan Ipk
map-marker Montreal, Quebec

Blocked account

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They banned my account for no reason. I've never even used it for anything.

I need to go on Facebook marketplace to look for used textbooks as a broke university student, but have been inexplicably banned. I tried to appeal the ban but was denied with absolutely 0 explanation. I've tried to contact them to get some answers but have been unable to.

I need Facebook for certain club groups and just general life. Not sure how to proceed.

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Kymberly H Mhp

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Verified Reviewer

Can't get into my account and no help offered

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I have a new phone and email and I cannot access my Messenger or Facebook account. However, I'm sure hackers can get in just fine.

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Preferred solution: Into my messenger or Facebook account

Kyle C Llp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Log back in to my account

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I had a account that was hacked around the 6th of this month, and now my new account is disabled because of marketing on my other account. I hope we can get this fixed so I can retrieve my pictures and memories.

Kyle Coler-Dark

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Pros:
  • People
Cons:
  • People

Preferred solution: My accounts back from the person or people who hacked my account.

User's recommendation: The lack of communication is absolutely ridiculous.

1 comment
Guest

I appreciate you very much.

Ken M Mzq

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Verified Reviewer

Can't get past 2FA to log into my FB Acct

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I have changed my login password multiple times. I have also submitted my photo ID to bypass the two-factor authentication.

I have been locked out of Facebook for two weeks now due to the simple fact that I don't know my authenticator code for two-factor authentication. Please help me resolve this two-factor authentication issue.

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Preferred solution: I can't get past or reset 2FA to access FB Account

User's recommendation: Don't use 2FA on FB. It is a nightmare to reset

Resolved
Wana Aqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Resolved: Went to bed at 10p m last night and get up this morning and I'm kicked off Facebook

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Updated by user Dec 26, 2024

Company fixed the issue and I have been provided with apology. I didn't do anything wrong they just let me back on. No reason for was ever given for my suspension or reinstatement

Updated by user Nov 26, 2024

Can't communicate with anyone and still don't know what I was even accused of

Original review Nov 26, 2024

Someone hacked all my meta stuff changed passwords and username must of put something bad on Facebook cause they kicking me off for life and won't even tell me why. Maybe it's because I'm conservative

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RS S Ofz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jeddah, Mecca Region

My account has been hacked I want to close my account

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Facebook - My account has been hacked I want to close my account
Contains 1 confidential file for company representatives

https://www.facebook.com/profile.php?id=100093****34449My facebook account has been hacked how many days ago my account is being hacked I have given you a link to the account I want to close my account please close my account sir my account has been hacked for the past few days my account is being used by someone else I am not using it My account is run by others such as messaging others from my account and messaging everyoneI don't have any password, nothing, no number, nothing, everything has been changed, the hacker sent messages to everyone from my account and said, "Someone help me, give me a Gmail account, give me a pic on your play store, give me Gmail, that's how they hacked me first. Now everyone is talking to everyone by messaging everyone from my accountNow I want to close my accountI have given you the link on Facebook.

See above.

I want to close this account. My account has been hackedI don't use hacker now on my account

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User's recommendation: See my ID is being misused by messaging other people from my ID

Jessica H Kjw

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Verified Reviewer
| map-marker Seattle, Washington

Disabled

I just made my account but every time I get email saying m to account been disabled my account disabled

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Resolved
Tiger B Mrl

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Verified Reviewer
| map-marker Birmingham, Alabama

Resolved: Recover my account

My last account was hacked, but I have been trying to recover my account, Shane Bailey, for the past 3 months, but now every account that I have set up has been suspended or disabled. Please, I need help recovering my account.

I don't do anything explicit or anything out of the ordinary. I have no reason to exploit anything.

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User's recommendation: Keep your account safe