Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
4.0

Original review updated by user Jan 14, 2022

Hello,

Reaching FB is a challenging task and I have yet to hear from them.

In my twenties, I created a Facebook account with my legal name. Since then (10+ years ago), I no longer have access to the phone # and email account associated.

After a lot of digging with no resolution, I found a way to email the FB support team.

My legal name is my profile name and so I offered to send Facebook support team my government ID.

I would hope that a government ID and a simple comparison of facial recognition would suffice in gaining access to my old acct. It seems straight forward, however, face book has yet to respond with any assistance.

I do hope Facebook will respond soon and resolve this rather simple matter.

After all, Facebook undoubtedly is a capable company and should have no problem resolving the matter. It would surely mean a lot to me.

Facebook has had a request from me and they will reach me anytime at the information I have provided to them and on this platform.

Thank you

Preferred solution: Providing my government ID and photo facial recognition in order to gain access to an old FaceBook profile where legal name was used..

Facebook Pros: Advertising.

Facebook Cons: Refinement in customer support.

Location: Ponte Vedra Beach, Florida

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Facebook Reviews

  1. 11800 reviews
  2. 2184 reviews
  3. 1868 reviews
  4. 1481 reviews
  5. 1475 reviews
Facebook reviews