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1 comment
4.0

Why was my email/account 'disabled'? I have been having computer issues and haven't been on here for about 2 weeks, +/-, being unable to log on to FB. I have called with answer or reply.

User's recommendation: If I knew what I did to disable my account, I wouldn't do it again. ORIGINAL account for Mathew Davis RETURNED, please.

Preferred solution: I would like my account re-opened.

Facebook Pros: Communication, Travel info.

Facebook Cons: Changes and updates that the average person does not understand.

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#2077057

I logged into FB one morning, as always, and my acct. wasn't there, didn't open.

After several attempts with NO recovery or explanations, I called FB, waited, and a woman answered and I told her the issue. She asked for acct. name, gave it to her and she told me that the/my account was no longer in existence.....gone. I asked her to try to find it, and she just said that it was gone and there was nothing that she could do about it and hung up.

I have tried MANY times to get it back with no luck. So, I opened up a new account with none of my prior/saved info or friends there.

I feel that I was treated VERY UN-professionally and very rude, So here I am without any kind of reliable FB account or understanding or help by FB. Yes, I AM the 'Pissed Customer' and will remain so until FB gets my account back that, I think, that THEY lost somehow and don't have the professionalism to admit, and resolve, THEIR mistake.

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