Facebook - Account locked up
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New ReviewerMy account asking for a password that gets sent to an update to cater app that I previously set up however I don't have an authenticator app that offers the ability to enter a code it won't text me any codes so it won't let me log in the only other thing it offers me to do is to log in from a browser that I've logged into Facebook before which I'm currently on my phone which is the exact same browsing app that I've used to login and it still will not allow me to log in and Facebook customer service keep saying to upload my ID so I have 27 times and each time I upload my driver's license or credit card like it asked it says that both do not count as forms of ID that it accepts even though they're literally the forms of ID they tell me to upload and I can't get anyone to respond and help me get into my freaking account
User's recommendation: Don't use Facebook.
Preferred solution: Let the company propose a solution.
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