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Good evening. On September 8, 2021, one of my colleagues at the Westmoreland Historical Society was adding information about an upcoming event on our page. We are a county historical society in Greensburg, Pennsylvania, and a 501 (C) 3. There was no abusive language, nudity, child *** or other violations in that post.
My colleague said that there was a strange 'glitch' which closed the page. She was unable to log on, no matter what she did. Furthermore, she also got a message that the account was disabled. Later that evening, I got a message that my Facebook page was disabled. I checked the various Help Center articles, went to the review request link, and received a message that my account was permanently disabled, end of story. I am listed as a site administrator and I believe that, whatever error happened, my account was adversely affected. Both my colleague and a volunteer who are also site administrators also had their accounts disabled.
I request that Facebook review the incident and offer me, and the others, a reasonable explanation for disabling the accounts. I also request having the Westmoreland Historical Society's and our account reinstated.
Preferred solution: A review and explanation of why the Westmoreland Historical Society's and administrator's personal pages were Disabled for violating standards. Accounts should be reactivated .
Facebook Cons: No proper customer service.