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Dear Sir, Madam,

My account has been blocked following an error I made in updating my birth date.

And it's impossible to get it back despite the fact that I answered stright away the different requests done by mail.

Actually the account is used for a sport club for which I am the owner and the professor, and when updating the birth date I entered the actual club date creation (ie 1st Sept 2014), which blocked teh account (as well as the club's INSTAGRAM and MESENGER)

Hence when I provided my passport as requested, the system answered "we cannot confirm you are the owner of the account.

My account is AIKIBUDO AURELIEN (in France)

My email in aikibudo.aurelien@***.com.

the mail address which wrote me is case++aazq4rsi4j2jlk@***

Thanks a lot for your help and support, it's very important for the clib to get it back to normal



Preferred solution: acces back to my account.

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