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The seller was very kind in delivering my purchase to my house on Friday the 8th.

I bought a fish tank from marketplace for $600 plus $25 delivery. Once I began setting it up (the next day Saturday the 9th), I realized that some parts for filtration that is essential to running the system was snapped and unusable, I even ran some water through it to test and it was leaking.

I then contacted the seller, took some pictures and asked if I could return the tank (for me to deliver it myself) and get my money back. He said no to a refund and that it was all fine on his end before he left, which was false because I opened the box to find parts already broken before being able to put the system together. My fiancé also found the exact same tank and pictures advertised on Facebook detailing damage and stating that it was on the market for $480.

However, the listing that he sold the tank on, was advertised at $650 (and I bought it for $625), and there was nothing on it about any damages.

I would like to return the tank and get my money back please. (Unfortunately I paid cash for this item).

The seller has also removed his name from the chat somehow and I now cannot see his profile.

Monetary Loss: $625.

Preferred solution: Full refund.

Facebook Pros: Allows you to chat with your family around the world.

Facebook Cons: It is hard to contact facebook when there is an issue.

Location: Gold Coast, Queensland

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