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Hi, I have always used yuanyuan82943@***.com this email to log in my Facebook. But when I log in to my Facebook account someday I tried every password I remember still not working, and it's say that the email I entered does not match an account.

I also tried to use other ways to login again to my account, and the way is to send a verification code to my email. But I realized that it is not the email I used to register my account in the first place. I never change my email before but the email that can receive verification code is an unfamiliar email, it is Hotmail. I also tried submitting my ID, but it seems not working at all.

Furthermore, I think someone changed the email and password.

I'm from Malaysia. I hope that Facebook Customer Service could help to me get back my account

Preferred solution: Let the company propose a solution.

Location: Kuala Lumpur, Kuala Lumpur

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