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I tried to change the name of my Facebook account, and it kicked me out of the session. When I tried logging back in, I was told I'd have to confirm my identity.
After that, I was given one option: upload an ID. I did not want to do this (though now I wish I did) and refreshed the page. I went back through and found another option, confirm my identity through another browser. Furthermore, I clicked confirm and was given the browser that it had logged me out of, meaning I no longer had access to confirm the login.
I clicked confirm anyway and was told the "Login was not approved".
It will not give me any other options to confirm my identity, no matter how many times I relog back in or refresh the page. They need to give us a way to contact them if we cannot access our accounts.
Preferred solution: Let the company propose a solution.
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