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Hello and good day.

I would like to ask help to open the Facebook account of my mother. We had to update her Facebook on her android tablet so I had to uninstall and re install it.

We also had to change her password because she forgot it.

Unfortunately, when we were logging in it sent a code to the phone number which my mom has no more access to it because she changed her SIM card thats why we cannot get the code.

Is there any other way to open her account without the code. If she needs it can she get the code to her email instead?

She wanted to keep her Facebook account and not change it again.

Hope you can help.

Thank you.

Cherry Pablo

Her email address is bencorpablo@***.com

Preferred solution: Problem logging in.

Location: San Fernando City, Central Luzon

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