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First of all I am a senior citizen and go on FB daily and found merchandise with a Schnauzer on the items and wanted to get them since I had lost one of my Schnauzer's

Company Name HANDFLOOR I have contacted the many times because I placed the order 9/2/21 and they took the money out of my Visa 9-2-21 and I have never gotten anything but a run around. The amount I lost was $ 36.64 and with being a senior I can't afford to be scammed by any company.

They keep sending me this tracking information which is useless to me. Can't get anything.

YunExpress tracking number: YT212502****228988 Order # 19897 I would appreciate any help you can give this senior because I am on a fixed income.

I have bought things on FB before and never had any problems. I personally think this company is just taking peoples money and they can blame it on the Covid 19 fo not getting merchandise.

Thanks in advance for your help

Susan Cates boomerjo2@***.net

User's recommendation: Do Not buy from this company ! Take money and don't deliver merchandise. This company doesn't deserve and Stars.

Monetary Loss: $37.

Preferred solution: Full refund.

Facebook Pros: Keeps me connected to family and friends.

Facebook Cons: Takes money and does not send merchandise.

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#2069787

You being a senior citizen is completely irrelevant.

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