Facebook
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elk Grove, CaliforniaI need to speak to someone please please please
No help
- Connect with distant family and friends
Preferred solution: My old account back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHacked account
I think Facebook is a very evil company,that prey on people's safety and rights, how come a big company like Facebook doesn't have customer care service, email address and helpline, Facebook you're lying to the world with pathetic robot systems that doesn't work, hackers are ruining people's lives and Facebook is the problem and doesn't give a damn about it, I've been reporting a hacked account for Avery long time now. I think it's time that the world know who exactly or what exactly Facebook is.i have a hacked account, there's a psychopath who is posting disgusting stuff in my name.
That account is under the phone number: +27 8********, the psycho has taken over that account, I'm unable to log in, all I can do ,is see him posting *** there. I've been reporting for as long time and Facebook refuse to help .
Preferred solution: I want back my hacked account or for it to be deleted
User's recommendation: People should stop trusting Facebook, they don't care about people's safety and rights,they only care about keeping those damned accounts to make money
I’ve been hacked
User's recommendation: I don’t know
ZERO customer service
Someone linked an instagram account which I do not use to my Facebook account, from a different IP/country. My FB account was disabled.
I'm told to log in to fill out the form, which is impossible. The same via Instagram, since the account doesn't exist. I filed a report through an alternate account, was denied because the details don't match - OBVIOUSLY because it's a different account.
There's no way to contact anyone properly and they don't care. Support site sends you around circles.
There's no way to actually talk to a person. I've sent photos of myself holding my ID and even certificates/diplomas.
If they had bothered to look at the IP addressof the login, they could fix this immediately.
Having someone link an account to yours without receiving any notification of suspicious activity in your primary account is ridiculous and a huge security breach IMO, and this linking shouldn't be allowed in the first place. Meta's single account for all services is absolute BS.
- Connected to friends and family
- Support group
- Customer support does not exist
- Linked accounts are a safety issue
- Monopoly and turns to frustrate consumers
Preferred solution: Account restored.
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hampton, VirginiaProblem with my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to access account
I have forgotten my Facebook password. I have been trying to access my account using the 'forgot password' link for quite some time.
This has been unsuccessful because I am not receiving the email with the code to access my account. I only have my email associated with that account, it is not linked to my phone. I do have access to this email and have been checking the junk folder as well as my inbox.
I don't understand why I am not receiving the requested email and would please like some help. I have sent multiple emails and have called their customer service line at (650) 543-**** which is a recording saying they aren't taking calls and to go to the meta/help website, which just cycles me back to the 'forgot password' link which continues to not work for me.
- Lack of access to customer support
Preferred solution: access to my account
User's recommendation: don't forget your password, Meta doesn't care
HACKED facebook
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of fb changed my phone number can't remember my password
- Place to be social with people all over
- Lock out
Preferred solution: Back into my Facebook account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Puebla City, PueblaThey disabled my Facebook account for no reason! and for me it was very important because I have important information and my tools for my work.
User's recommendation: I wouldn't have any
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone hacked my messenger and facebook
Preferred solution: I want back into my Facebook account
User's recommendation: Don't get locked out of ur account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are not helping me at ALL. Yea I was stupid but they have records and I cannot even contact anyone to fix it!
Preferred solution: My account back!
User's recommendation: Acting off emotion is dangerous
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was hacked
- Stay in touch with family
- Not secured
Preferred solution: My damn Facebook back and my instagram. They managed get my cash cap.
User's recommendation: Don’t use facebook
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happyb
- Conect people
- Stupid bans
Preferred solution: Deliver product or service ordered
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My facebook account has been hacked
My facebook account has been hacked.
Preferred solution: My facebook hacked
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