New Reviewer

I'm locked out of the my Facebook

Locked out of my Facebook for over a month and call the customer service number just to hear them say they have no customer service
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ID
#3842566 Review #3842566 is a subjective opinion of poster.
Loss
$30
Preferred solution
Back into my Facebook all my life events Are documented there

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Verified Reviewer
New Reviewer

Someone has hacked my account and i have both of there ip addresses

Facebook - Someone has hacked my account and i have both of there ip addresses
Facebook - Someone has hacked my account and i have both of there ip addresses
Somebody has hacked my account and I took it upon my myself and created a new account and I still got blocked from Facebook because my page didn't fit "Community Standards". I'm trying to start my own business and I can't advertise without my Facebook account to get the word out.

User's recommendation: Becareful who sends you friend requests.

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ID
#3840698 Review #3840698 is a subjective opinion of poster.
Location
Pelzer, South Carolina

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Verified Reviewer

No customer service

I've had an issue with a messenger, couldn't use it on my mobile device, and all my attempts to contact Facebook customer service have failed. No response so far to chat messages, unable to make a call, no person to talk to. It seems like Facebook doesn't care about its users.

User's recommendation: Don't use Facebook messenger, use other apps instead.

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ID
#3839749 Review #3839749 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hacked no help

After husband died I deactivated my account and became a hermit recently Ive needed human contact so I attempt to reactivate it and found it was hacked I submitted my id numerous times at little success I gained entry 1 time decided it overwhelming and thought Id revisit but never did because it no longer exists

User's recommendation: Safety security no crazy in laws.

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ID
#3838060 Review #3838060 is a subjective opinion of poster.
Pros
  • Memories
Cons
  • Hacked
  • No help
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm still having the same issues with the verification of my account.

Facebook - I'm still having the same issues with the verification of my account.
It's the same my last review. I even tried the process to log into my account. I put in my password then I was taken to the verification of identity verification. I then had to change my password AGAIN Sarcastic AngryWtfSarcasticAngryWtf!!! I WOULD GRATELY APPRECIATE it if this issue was resolved ASAP!!! I have NOT done anything WRONG. So I don't know why I am having to go through all of this again & again. I with that being said PLEASE HELP ME FIX THIS PROBLEM/ISSUE!!!

User's recommendation: I GUESS BE VERY CAREFUL SHARING OTHER'S ( YOUR FREINDS POSTS ON YOUR OWN PAGE CAUSE THEY MIGHT RESTRICT YOUR ACCOUNT AND YOU WILL HAVE TO GO THROUGH ALL THIS BS JUST TO REGAIN YOUR ACCOUNT.

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ID
#3835722 Review #3835722 is a subjective opinion of poster.
Location
Rochester, Minnesota
Pros
  • Friends
  • Please reopen account
  • Lots of activities
Cons
  • Losing it all in a second
  • Cannot login
Preferred solution
Help me get my accounts back 1) Ruth Hunecke an the other account which was my first account until I was HACKED is 2) Ruth A Hunecke PLEASE HELP ME THIS IS THE WAY I KEEP INTOUCH WITH FAMILY & FRIENDS...
New Reviewer

Some *** hacked my old account and I have to create a new account. I’ve tried to restore my old account by your instructions but it doesn’t work. I want my old account back that I have had for yea

No one to speak to . Get instructions that doesnt work. Not everyone is a computer geek. Facebook needs to take that in consideration

User's recommendation: Don’t have a problem.

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ID
#3832168 Review #3832168 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • I connect with family i cant see in person
  • You can contact with friends from the past
Cons
  • Lets criminals put fake names
  • Cant speak to anyone with a concern about account
  • Invisible
New Reviewer

Customer service nonexistent! This is ridiculous!!

Tried to change my email. Now everything is screwed up! They want to send a code to my old address. It no longer exists!
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ID
#3831670 Review #3831670 is a subjective opinion of poster.
Location
Burlington, North Carolina
Cons
  • Customer service
Preferred solution
To be able to get my account working

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Verified Reviewer
New Reviewer

Was hacked

Some one had my account and asking for money. And my intergram was hacked. They put out a naked pictureof me .i was speaking with someone wit facebook to solve it but lost contact with the person. There phone nuber wad disconect and could not get in touch with the person His name was ricky tyler
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ID
#3831608 Review #3831608 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania

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Verified Reviewer
New Reviewer

My account is restricted

Facebook - My account is restricted
Facebook - My account is restricted
My account was restricted as of this morning. Why? I did nothing wrong! I cant even run my business page and I have to do that.

User's recommendation: Go somewhere else.

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ID
#3828372 Review #3828372 is a subjective opinion of poster.
Location
Rutherford, New Jersey
Preferred solution
Restrictions lifted
New Reviewer

Reporting a scam on marketplace

Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
Facebook - Reporting a scam on marketplace
I did report two account for marketplace since I did buy from them, paid with bank transfer and never received the items.. I lost $85 from this transaction and even after the report I havent received any support from Facebook and this people are still free to scam other people.. I was expecting a refund or at least someone to ask me more details about why I was reporting them and what did happen there is no protection for buyers on marketplace and Facebook doesnt care when someone reports a seller.. very disappointed!!
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ID
#3827747 Review #3827747 is a subjective opinion of poster.
Pros
  • Great for network
Cons
  • Spammers use it to cheat you out of money
Loss
$85
Preferred solution
Full refund
New Reviewer

They don't answer phone calls

They don't answer phone calls. They don't answer phone calls. They don't answer phone calls. They don't answer phone calls. They don't answer phone calls

User's recommendation: Don't bother calling.

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ID
#3826781 Review #3826781 is a subjective opinion of poster.
Location
Altadena, California
New Reviewer

Someone hacked my account

Update by user Aug 05, 2022

Facebook has not taken steps to solve my problems.

Update by user Aug 05, 2022

So far Facebook has ignored the real problem and has taken sides with the hackers.

Update by user Aug 05, 2022

I have notified Facebook many times and they determine the hackers are not breaking the rules. It seems FB does not take cases like this seriously; they are on the side of the hackers and not the victims.

I am suspended for 30 days and I am the one who has done nothing wrong.

I would like the account to be terminated if I cannot have it completely recovered. Thanks

Original review posted by user Aug 05, 2022
Someone who is not my friend has hacked into my Element_op@***.com Facebook account and is pretending to be me. My friends are receiving messages and are feeling harassed. I have reported this to Facebook, and they look the other way, the hackers always win and Facebook turns a blind eye. Facebook does not take hacked accounts seriously as a professional corporation should conduct themselves.

User's recommendation: No monetary actions online, do not give out any codes, block anyone who asks more than once for money or a recovery code.

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ID
#3826137 Review #3826137 is a subjective opinion of poster.
Pros
  • Good to talk to distant family
  • Good to talk to people of simular interests
  • Interesting stories and videos
Cons
  • First time getting hacked
  • No customer phone service
  • Hacked changed everything
Preferred solution
I want the account terminated if I can't retrieve my account.

Account has been hacked

My account has be hi jacked and I can't get ahold of any one all they do is help the hackers they won't even accept my id and birth certificate as me but what do the hackers have saying they are me why is all bruden of proof on me while Facebook just helps these...
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ID
#3825935 Review #3825935 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Facebook hacked

My Facebook account Manny el bean gonzales was hacked yesterday and is now messaging all of my friends for money and I was notified of my password or email being changed on this I want the old Facebook account shut down before they scam anyone for money

User's recommendation: Be careful who is messaging you.

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ID
#3825810 Review #3825810 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am so tired of this

Every time I turn around someone is getting into my account of fb is disabling it I need this to stop or I will just get tired enough to stay away from Facebook so sick of this no customer service waste of time calling no help they need better security from the hackers and I don't like them tracking my every move I am good upstanding woman they let a uber eats guy getting and *** and take my actt what next I since made a new one as they suggested and guess what its disabled and I have 2 factor what's the use anymore using Fb

User's recommendation: Un happy camper.

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ID
#3825808 Review #3825808 is a subjective opinion of poster.
Location
San Jose, California
Preferred solution
give me my account back