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Verified Reviewer
New Reviewer

Facebook account hacked and email changed

I am yet to get any response as regards recovery of my Facebook account, please I can't afford to lose my account of 12 years with all the memories and data I have on the account.
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ID
#3830319 Review #3830319 is a subjective opinion of poster.
Location
Ikorodu, Lagos
Pros
  • Facebook id was suspended
New Reviewer

Got hacked my account

Changed password 7 time's and always approved but then takes me right back to change password one continuous circle

User's recommendation: Find help outside of fb.

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ID
#3828779 Review #3828779 is a subjective opinion of poster.
Location
Moses Lake, Washington
Pros
  • Reach out to family n friends
Cons
  • People with multiple accounts
  • Inability to communicate with and no technical support
  • Easily scammed by scammers
Loss
$185
Preferred solution
Let me in to account, not just having me change my password, and when I do and go to log on tell me to change password again and then I do you approve new password then ask again to change password its never ending.

My Facebook was hacked and I am not able to get on it.

I would like my Facebook and messenger back but tried everything after I was hacked to get my Facebook and messenger back but I am not able to get it back after I tried everything that I can think of. So please help me get it back.

User's recommendation: I think that they need to put something out and so they can block the hackers.

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ID
#3827327 Review #3827327 is a subjective opinion of poster.
Location
Tiffin, Ohio
New Reviewer

Lost phone

Facebook - Lost phone
Sir I lost my phone I don't remember my email address and password sir how can I login my Facebook I'd plz I need this I'd sir my name is Mohammad reyad
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ID
#3826437 Review #3826437 is a subjective opinion of poster.
Location
Dhaka, Dhaka

My Facebook account hacked with lock

My Facebook account hacked with lock
I went to Facebook login, I signed my email address and password, and I have a wrong answer. And I clicked Forgot Your Password, I tapped to confirm with my email address, my email address didn't send me the code. And I tried my phone number, I'm still having a same...
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ID
#3823454 Review #3823454 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Minor safety

when i was 10 and 11 i made two facebook accounts both under the name Jesse Powell. being i was a minor i shouldnt have been able to create those accounts but i have since then not been able to reenter those accounts to delete them. One because thats embarrassing due to the fact im now 18. and two because i dont wish to have those accounts be tagged still, 8 years later. Ive tried reporting them and logging back into the accounts(as my phone number hasnt changed). Nothing has happened and it is very frustrating
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ID
#3822567 Review #3822567 is a subjective opinion of poster.
Location
Birmingham, Alabama

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Verified Reviewer
New Reviewer

Locked account but recovery phone number is not active

Yeah my issue still hasn't been resolved with Facebook there's no way to really get a hold of anybody in person that I can find and in my opinion they have the worst *** customer service ever they suck!

User's recommendation: Yeah just don't ever tell them that you think you're kind of hacked cuz I lock you out and then they won't tell you how to fix it.

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ID
#3821215 Review #3821215 is a subjective opinion of poster.
Product
Facebook Profile
Pros
  • You tell me
Cons
  • No privacy and protection of the account
  • Accessing your account
  • Easy target for scammers
Preferred solution
I'd like my account unlocked post haste

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Locked account

I'm locked out of my account because someone hacked it. I've tried everything you've told me to do to resolve the problem, but I can't get the codes because they're never sent or the won't work. I've sent pictures of my ID and educational transcripts, but you denied...
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ID
#3821176 Review #3821176 is a subjective opinion of poster.
Pros
  • More friends
  • Good place to buy and sell products
  • Contact family and old schoolmates
Cons
  • Nobody to actually speak to
  • Poor to no response to the concerns of users
  • Trying to contact a representative
Loss
$1645
Preferred solution
Account unlocked and restored.

Account hacked

Account was not recovered created new. Facebook wanted my bank information which I am not will to give. Seem like spam to take money out account. I was hung up on after asking to speak to supervisor. I was not helped at all.

User's recommendation: Facebook didnt not help.

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ID
#3820930 Review #3820930 is a subjective opinion of poster.
Pros
  • Connect with people
Cons
  • Account hacked
  • Is that sometimes your page gets hacked
New Reviewer

Help removing a page

I tried to delete an old fb page, I didn't delete the page. It keeps saying refer to the page administrator. I am the page administrator. I am not about to go hundreds of faqs and forums to find an answer . it should be an easier process to delete a page!

User's recommendation: None. Can't talk to a person.

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ID
#3818110 Review #3818110 is a subjective opinion of poster.
Pros
  • Lots of groups and services
  • Keep in touch with old friends
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

No help

My old fb account had gotten hacked and this was not long after my father passed away. I have him as my old profile pic. After it got hacked...email password...entire Facebook account, I reported the page many times as well as friends and family also reported it. No communication from Facebook and they still have my account up. I wanted to recover it. Didn't want to lose everything I had on there. They have now had access to my info,pics, personal info for about 6 months and fb still has done absolutely nothing about it.

User's recommendation: Don't ever expect to get in contact with anyone. They do not respond or help at all.

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ID
#3817737 Review #3817737 is a subjective opinion of poster.
Cons
  • No customer service or solutions with issues or hacking
Loss
$1000
Preferred solution
Help me recover my account or disable it.

Bad hustomter service

My mother has a problem with her Facebook. So long story short; My mother got a message from a friend on Messenger, saying that he couldnt access his account and that my mother would need to send him a code that would be sent to her - as shes one of his trusted...
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ID
#3817404 Review #3817404 is a subjective opinion of poster.
Location
Stockholm, Stockholm

Monetization account missing first payment

I'm now 2 months into my Facebook page monetization and I have yet to receive any payments despite my excellent numbers for reels and content.
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ID
#3817160 Review #3817160 is a subjective opinion of poster.
Location
New Castle, Pennsylvania

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Verified Reviewer
New Reviewer

Hacked

My old account has been hacked and I have report many time now its become reactivated and they are beginning to message people using my old account and changing everything on this account also has my personal information

User's recommendation: Have a uk phone number people can contact.

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ID
#3814720 Review #3814720 is a subjective opinion of poster.
Location
Leicester, England
Pros
  • Can see family from a far
  • Access to info
Cons
  • When messenger messes up
  • Hacker
  • Get locked out even with the proper information
Preferred solution
My account back
New Reviewer

Because I am very upset with Facebook Technologies and

As I have stated over and over again. To Facebook Technologies I guess I have sent approximately 25 emails. I even sent the receipt and the tracking number of what I had sent back the Facebook portal and I mailed in a 21st it was received on June 27th I have done...
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ID
#3812371 Review #3812371 is a subjective opinion of poster.
Location
Buckingham, Virginia
Pros
  • Talking to friends building my business