Unclaimed
Facebook
Reviews and Complaints
82.6M
CLAIMED LOSSES
79.9K
TOTAL REVIEWS
1.2M
PAGE VIEWS
683
ISSUES RESOLVED
Facebook Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFacebook account hacked and email changed
I am yet to get any response as regards recovery of my Facebook account, please I can't afford to lose my account of 12 years with all the memories and data I have on the account.
ID
Location
Ikorodu, Lagos
Pros
- Facebook id was suspended
New Reviewer
Got hacked my account
Changed password 7 time's and always approved but then takes me right back to change password one continuous circle
User's recommendation: Find help outside of fb.
ID
Location
Moses Lake, Washington
Pros
- Reach out to family n friends
Cons
- People with multiple accounts
- Inability to communicate with and no technical support
- Easily scammed by scammers
Loss
$185
Preferred solution
Let me in to account, not just having me change my password, and when I do and go to log on tell me to change password again and then I do you approve new password then ask again to change password its never ending.
My Facebook was hacked and I am not able to get on it.
I would like my Facebook and messenger back but tried everything after I was hacked to get my Facebook and messenger back but I am not able to get it back after I tried everything that I can think of. So please help me get it back.
User's recommendation: I think that they need to put something out and so they can block the hackers.
ID
Location
Tiffin, Ohio
New Reviewer
Lost phone
Sir I lost my phone I don't remember my email address and password sir how can I login my Facebook I'd plz I need this I'd sir my name is Mohammad reyad
ID
Location
Dhaka, Dhaka
My Facebook account hacked with lock
I went to Facebook login, I signed my email address and password, and I have a wrong answer. And I clicked Forgot Your Password, I tapped to confirm with my email address, my email address didn't send me the code. And I tried my phone number, I'm still having a same...
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ID
Location
Toronto, Ontario
New Reviewer
Minor safety
when i was 10 and 11 i made two facebook accounts both under the name Jesse Powell. being i was a minor i shouldnt have been able to create those accounts but i have since then not been able to reenter those accounts to delete them. One because thats embarrassing due to the fact im now 18. and two because i dont wish to have those accounts be tagged still, 8 years later. Ive tried reporting them and logging back into the accounts(as my phone number hasnt changed). Nothing has happened and it is very frustrating
ID
Location
Birmingham, Alabama
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLocked account but recovery phone number is not active
Yeah my issue still hasn't been resolved with Facebook there's no way to really get a hold of anybody in person that I can find and in my opinion they have the worst *** customer service ever they suck!
User's recommendation: Yeah just don't ever tell them that you think you're kind of hacked cuz I lock you out and then they won't tell you how to fix it.
ID
Product
Facebook Profile
Pros
- You tell me
Cons
- No privacy and protection of the account
- Accessing your account
- Easy target for scammers
Preferred solution
I'd like my account unlocked post haste
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLocked account
I'm locked out of my account because someone hacked it. I've tried everything you've told me to do to resolve the problem, but I can't get the codes because they're never sent or the won't work. I've sent pictures of my ID and educational transcripts, but you denied...
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ID
Pros
- More friends
- Good place to buy and sell products
- Contact family and old schoolmates
Cons
- Nobody to actually speak to
- Poor to no response to the concerns of users
- Trying to contact a representative
Loss
$1645
Preferred solution
Account unlocked and restored.
Account hacked
Account was not recovered created new. Facebook wanted my bank information which I am not will to give. Seem like spam to take money out account. I was hung up on after asking to speak to supervisor. I was not helped at all.
User's recommendation: Facebook didnt not help.
ID
Pros
- Connect with people
Cons
- Account hacked
- Is that sometimes your page gets hacked
New Reviewer
Help removing a page
I tried to delete an old fb page, I didn't delete the page. It keeps saying refer to the page administrator. I am the page administrator. I am not about to go hundreds of faqs and forums to find an answer . it should be an easier process to delete a page!
User's recommendation: None. Can't talk to a person.
ID
Pros
- Lots of groups and services
- Keep in touch with old friends
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo help
My old fb account had gotten hacked and this was not long after my father passed away. I have him as my old profile pic. After it got hacked...email password...entire Facebook account, I reported the page many times as well as friends and family also reported it. No communication from Facebook and they still have my account up. I wanted to recover it. Didn't want to lose everything I had on there. They have now had access to my info,pics, personal info for about 6 months and fb still has done absolutely nothing about it.
User's recommendation: Don't ever expect to get in contact with anyone. They do not respond or help at all.
ID
Cons
- No customer service or solutions with issues or hacking
Loss
$1000
Preferred solution
Help me recover my account or disable it.
Bad hustomter service
My mother has a problem with her Facebook. So long story short; My mother got a message from a friend on Messenger, saying that he couldnt access his account and that my mother would need to send him a code that would be sent to her - as shes one of his trusted...
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ID
Location
Stockholm, Stockholm
Monetization account missing first payment
I'm now 2 months into my Facebook page monetization and I have yet to receive any payments despite my excellent numbers for reels and content.
ID
Location
New Castle, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHacked
My old account has been hacked and I have report many time now its become reactivated and they are beginning to message people using my old account and changing everything on this account also has my personal information
User's recommendation: Have a uk phone number people can contact.
ID
Location
Leicester, England
Pros
- Can see family from a far
- Access to info
Cons
- When messenger messes up
- Hacker
- Get locked out even with the proper information
Preferred solution
My account back
New Reviewer
Because I am very upset with Facebook Technologies and
As I have stated over and over again. To Facebook Technologies I guess I have sent approximately 25 emails. I even sent the receipt and the tracking number of what I had sent back the Facebook portal and I mailed in a 21st it was received on June 27th I have done...
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ID
Location
Buckingham, Virginia
Pros
- Talking to friends building my business
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