Facebook Phone Numbers and Emails

Customer Service Number:

  • (650) 543-4800
    USA
Send Message

Customer Service:

  • +6 128 234 7020
    Australia
  • +1 647 426 6051
    Canada
  • +91 894 803 3470
    India
  • +3 531 553 0588
    Ireland
  • +44 203 386 6000
    United Kingdom

Headquarters:

  • (650) 308-7300

Facebook Emails:

Accounting/ Billing
Financial Issues
Jobs/ Career
Accommodation Due to a Disability
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Report Fraud
Report Phishing
facebook.android@fb.com
Android App
appeals@fb.com
Blocking Issues
disabled@fb.com
Rerecovering Disabled or Hacked Accounts
support@fb.com
records@fb.com
Law Enforcement Concerns
legal@fb.com
advertise@fb.com
Advertising Inquiries
abuse@fb.com
Report Content Violating Facebook’s Guidelines
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Facebook Customer Service?

How to Call Facebook Support?

The Facebook customer service number does not show up easily on the social media platform. You can find the local Facebook customer service phone number for the company in Palo Alto. You can try calling the Facebook support number at 650-543-4800 and 650-308-7300, but you are likely to be unsatisfied with the results, as you won’t reach a person. Instead, you’ll be caught in a cycle of recorded options asking you to email or to click on a “Help” link that doesn’t actually appear at the bottom of the page.

How to Contact Facebook Customer Service by Email?

There is no Facebook email address to write to directly, phone number to call, or a live chat option to reach their customer support. They emphasize that users explore the help center to find solutions on the answered FAQs.

How to Contact Facebook Support via Social Media?

Facebook has various social media pages including Facebook, Twitter, and Instagram where you could direct message customer support. There is no evidence of whether one gets a reply.

How to Reach Out to Facebook via Help Center?

The Facebook help center is quite comprehensive. You can either search the help center for your question or read through the various sections. The Facebook help center is categorized into 4 main sections as follows:

Using Facebook. Address issues regarding Facebook use such as creating an account, how to use the home page, messaging, stories, pages, groups, events, marketplaces, how to create a charity fundraiser on Facebook, how to use Facebook pay, and more.

Managing accounts. Here you find answers to questions regarding login, password, ad preference, notifications, names on Facebook, your profile, profile setting, accessing and downloading information, how to deactivate or delete your account, etc.

Privacy and safety. In this section, Facebook provides you with information regarding the secure use of the platform. They also provide step-by-step procedures for unfriending or blocking someone.
Policies and reporting. Facebook provides detailed information on its policies regarding abuse, privacy, and intellectual properties among others. They also provide guidelines on how to report abuse, identity theft, and any other policy violation.

At the end of every response on the help center, Facebook does a quick survey to find out whether the response provided was helpful. You either click on “Yes” or “No”. If not, you are provided with a text box where you can provide further details on how they can help.

PissedConsumer Club

Contact Information

Facebook Website:

Facebook Help Center:

Corporate Office Address:

Facebook, Inc.
1 Hacker Way
Menlo Park, California 94025
United States

Other Info (opening hours):

Mailing Address:

Meta Platforms, Inc.

Attn: Privacy Operations

1601 Willow Rd.

Menlo Park, CA 94025

More contact details

Facebook Customer Service Reviews

1.6 / 5
Poor
Guest-5708755
Mi a fost spart contul de facebook

Vreau sa vorbesc cu un consultant Facebook paulberechet26@***.com, pentru că mi-au spart contu de Facebook paulberechet26@***.com, Berechet Paul,073178****

Read full review
Imran T Kcz
Lost my account

I have 1,5 k followers but you find my old account to make in by name Imran tahir niazi i have afamiuos friends in my site

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Guest-5699511
Suspended account
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

There is no customer service for disabled accounts. I have had my account with Facebook for 15 years.

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Guest-5697092
Hello do reason for this review is because y’all helping me and I like helping good people
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Hello Facebook customer service thank yall for hitting me back soon as possible Im just trying to get my account from deactivated @poohmann3x Instagram account they told me 24 hours it been longer than that but at all Im thankful for yall hit me up yall have a good platform and I just want yall to help me out in a way that I can get my account back so I can drop more for my fans and give more good Report about yall platform thank you so much.

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How Good is Facebook's Customer Service?

Stormee Zjs
Stormee Zjs
Feels Disappointed | Mar 18, 2024

I was not able to get any resolved to being able to log into Facebook account. It felt like a scam I was asked to get a Google pay card. I had another number that asked me to activate a cash app.

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Imagene Xru
Imagene Xru
Feels Satisfied | Mar 18, 2024

No experience

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Lasharia W
Lasharia W
Feels Disappointed | Mar 18, 2024

My account is hacked no one has yet contacted me

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Lyra Zgu
Lyra Zgu
Feels Disappointed | Mar 18, 2024

I love the app but to fix a hacking problem they don’t help at all

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Sheila M Skr
Sheila M Skr
Feels Disappointed | Mar 18, 2024

Well first of all I sent an earlier review about a David and got a horrible response back. I would not be in the situation I am in if FB had a way of punishing those who clone people, and a fraud depth that went after the scammers. Next I got in touch with a man name David who said that FB would reimburse me the $2800.00 that I lost and after going through all the hoops, last Friday he said he would call me at 1 30 pm. It is now Monday 8 30 and h e has not called. He will not answer his phone. So I am very pissed off. I did call this morning and again he does not answer.

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Kaede Bef
Kaede Bef
Feels Disappointed | Mar 17, 2024

Facebook customer service is nonexistent

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Summary of Facebook Customer Service Calls

770K TOTAL
CALLS
01:07 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Facebook?

Account Question:

  • “Login issue”
  • “Facebook I'd ka password bhul gaya”
  • “Delete all my accounts”

Product/ Service Question:

  • “Fake account”
  • “Facebook not working at all”
  • “Doxxing HDV victims with fake account and”

Request for Information Question:

  • “Had a question”
  • “Tech assistance”
  • “Need help with a Facebook dating derivation problem”

Payments and Charges Question:

  • “Fraud”
  • “I have been trying to boost a post since and after which I made payment it's still not working”
  • “I payment for boost a post. But it's not work”

Shipping and Delivery Question:

  • “Not Received Otp in WhatsApp login Code please Help Me Face team”
  • “Kuldeep maheta Vali I'd log in nahi ho rahi sir”
  • “I am being told to file for a appeal to purchase things off of my meta quest 2”

Activation/ Cancellation Question:

  • “Reactivate my Facebook and messenger accounts”
  • “I am trying to cancel my Facebook page. Somebody hacked me, and my young grandson I need help.”
  • “Need to deactivate my account”

Return/ Replace Question:

  • “I am unable to change my Facebook name”
  • “Unable to change my username”
  • “Change my birthday date”

Staff Question:

  • “Customer service. I have poor vision and cant use the internet”
  • “Business manager issues”
  • “I need to fix my a setting on my business page, I can no longer allow viewers to view my service's and price's. Thank you!”

Refund Question:

  • “File on claim for refund in product received”
  • “Refund because i lose marchandise”
  • “Scammed need a refund”

Cards Question:

  • “Problem adding card on payments”
  • “Pan card”
  • “Money was deducted from my card”

Website/ Application Question:

  • “Somebody is using my email on some kind of sex site”
  • “I need to have a post removed from someone else's site that I can't get to cuz I am blocked”
  • “My nephew has been missing for over a year now someone is using his phone posting on his site pretending to be him .We are desperate to locate my nephew to insure he is o.k”

Employment Question:

  • “To apply Facebook job.fake or real”
  • “Not allowing me to put my tax documents in so I can get paid from your platforms for the videos I been posting”
  • “My Facebook page add your tax info to get paid bata rha hai”

Other Question:

  • “Locked out”
  • “Facebook I'd recover. Please help”
  • “About Facebook id”

About

Related Companies

Meta, Instagram, WhatsApp, Facebook Marketplace, Oculus VR

Summary

Facebook was started in 2004. It is a website for global social networking. Anyone can become the member of the site who will declare itself at the age of 13 years and older. Facebook gives its customers an opportunity to renew the personal profiles, to notify friends on themselves, find new friends etc. One can also send messages, videos and photos to his friends, lean more new information about them. Customers can choose the audience depending of interests, location, age, business etc. Users can join a network created in schools, colleges, organizations, and work places and other. Facebook offers its services in USA, Canada, Singapore, New Zealand, Philippines, Australia, India and other countries.

Facebook reviews and complaints

Facebook is ranked 112 out of 568 in Dating and Social Networking category

Area Served

USA, Asia, Canada, Worldwide, Other, UK, Europe, Australia

Payment Methods

MasterCardVISAPayPalAmerican ExpressDiscover

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