A public Facebook group had posts with links to and previews of explicit sexual activity. Facebook was sending me this reply "We didn't take down XXXXXXX post

We know that this is not what you wanted, and we thought it might help if we explain how the review process works.

Our technology helps us review reports first. This means that we can find content that goes against our Community Standards quickly and reply to people in a reasonable period of time. Some reports, such as those that might contain child exploitation, are prioritised for review by our team.

Our technology reviewed your report and, ultimately, we decided not to take the content down. If you think that we've made a mistake, you can request another review. We'll use what you've sent us to improve the technology and the reporting experience.

We understand that the content may be offensive or hurtful. Facebook is a global community, and people express themselves differently, but we only take down content that goes against our standards. We review and update our standards regularly, with the help of experts.

Thank you for helping to keep Facebook safe and welcoming for everyone.

It is illegal in many countries for Explicit Sexual Activity *** to be able to be easily accessed by minors let alone such photos etc. breach Facebook Community Standards.

I have also received messages saying thanks for my report and how I will receive an update.

I used Pissed Consumer as I couldn't contact Facebook directly. I tried their Australian phone number and I kept getting a beeping noise as if the phone was busy.

It appears that the group has been removed by Facebook but Facebook has not contacted me about my complaint via Pissed Consumer so far, to inform me of the outcome.

Location: Homebush, New South Wales

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