I received the following message:
Your Facebook password was changed on Wednesday, April 21, 2021 at 6:06 PM (UTC+07).
Estimated location:Santa Clara, CALIFORNIA, US
If you did this, you can safely disregard this email.
If you didn't do this, please secure your account.
The Facebook Security Team.
I did not request this password change and now I am having way to much trouble trying to get help restoring my Facebook account and/or setting up a new one. I followed all the steps given to me, submitted my driver's license information twice and then got a message that it wasn't a valid form of id or that I would hear from someone but it would be a while because of low staffing.
I understand the staffing issue and understand that I am not the only person with a Facebook account, but in the meantime someone else has access to all my pictures (that I can't retrieve), contacts and some personal information from Messenger. In addition the other person has set up a fund raiser for a sick dog.
Please assist me with getting my Facebook page back and getting access to all my pictures.
I will appreciate any and all assistance you can give me.
Location: Meridian, Idaho