Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer


Claim #478092****263144

Good day to who reads this! I am having an issue with Facebook Marketplace.

I bought an item from there and the item is damaged. Per Facebook policy, I am either able to return the said item or receive a refund. Facebook marketplace payment support says I can't receive a refund due to my purchase history. Now, this has nothing to do with receiving a damaged product.

I've made multiple attempts on finding a way to resolute this, but Facebook payment support fails to want to do anything about it. I would like some help with this because this falls into ethics, policy, and standards.

I am a Veteran of this country after putting in almost 23 years of service and this is the way I get treated for purchasing something.

I didn't do anything wrong and I respected your policy.

I can forward all emails. All I want is my money returned to me and the person can have their item back.


User's recommendation: Please fully vet anyone on marketplace. They are some truly shady characters on there. Facebook Payment Support is not trying to do the right thing after a customer lied and screwed me over with a damaged laptop.

Monetary Loss: $302.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Facebook Reviews

  1. 11829 reviews
  2. 2186 reviews
  3. 1875 reviews
  4. 1482 reviews
  5. 1476 reviews
Facebook reviews