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I have a facebook account under the email address: J.........@juno.com. I can't access it because I don't remember the password; regardless how many times I've tried to reset to pw, FB didn't send the verification code to that emai address (not in spam, nor block list).

I've tried to have the code sent to an alternative email address: J..........@gmail.com and FB asked me to upload ID which I also did; the problem is none of my personal info on fb account is genuine to begin with, so my ID won't match with fb account so they turned my request down.

I don't need to regain access to this account, I only want fb to delete it completely to avoid any hackers sending scam/spam messages to my friends/acquaintances on messenger for money.

However, I can't speak to anyone at fb, neither have I valid email address to communicate with because fb's reply to my Identification upload was "noreply@***.facebook.com".

I called phone number 650-308-****, option 1, 1 say we dont' offer phone support, need to go to "help center", I tried that too but in order to go to Help center you need to get in your acct with ID, pw which is a vicious circle. I am angry.

Preferred solution: confirm deleting my fb account..

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