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Someone hacked my fb account on Jan 20 and its now Jan 28. I tried reaching out to anyone at fb and have gotten no help.

The fb help page did not do anything and keeps saying someone from

the Internal team will reach out soon. Its been almost i week and haven't heard anything.

Last night the hacker went on my Facebook and made a fake fundraiser on my profile to try to get money. I am overall so disappointed that i have not heard from Facebook by now nor gotten any help.

Product or Service Mentioned: Facebook Customer Care.

Preferred solution: My account accessible again .

Facebook Pros: Keeping in touch with family and friends.

Facebook Cons: Not able to correct a problem and not able to customer support.

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