Facebook - FB's customer service is TERRIBLE! You cannot contact anyone by any method. It's very unsettling how FB can do all of the controlling behind the computer and not give any one any recourse.
FB needs to be held accountable for their poor consumer practices. They permanently restrict accounts without any explanation or ability for the consumer to respond to the situation; there are billing issues that go unresolved; they don't fix hacked accounts; etc.
They control the show, period. I don't understand why so many people continue to use a platform that cares so little for the consumers that have profited them billions of dollars. They're so arrogant that they don't even bother to offer customer support because they don't have to; they know people won't leave the platform.
I HATE that I have to use FB for the sake of my business. I wish people would wake up and get off of FB and support a social media platform that will give them enough respect to offer customer support.
User's recommendation: Don't give FB another minute of your time or business!
Location: Vero Beach, Florida
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