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On Facebook Marketplace A person, Kimberly Jones of Kentucky claimed to be selling a Switch Version 1 plus and extra controller for $275 shipping included. I sent the money over several weeks ago and she (whoever this person is) said it shipped over 2 weeks ago and ever attempt to get a tracking number or more information went unanswered. Only excuse after excuse & I demanded a tracking # again today or a tracking # & this person told me to *** & said they are blocking my # as well as left our FB marketplace conversation as well. Please tell me FB marketplace takes some responsibility for the people they let sell on FB & not just let scammers take your money. I need a response to how FB is going to help me and so want Kimberly Jones of Kentucky banned from the marketplace & her page suspended until I get my Switch or my money back ASAP
User's recommendation: I have none FB is a dangerous and unsafe for all user since apparently anyone one can pretend to sell an item but not actually have it to sell.
Monetary Loss: $275.
Preferred solution: Full refund.